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Hardware Support Discussions related to using various hardware setups with SageTV products. Anything relating to capture cards, remotes, infrared receivers/transmitters, system compatibility or other hardware related problems or suggestions should be posted here.

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Old 03-29-2009, 12:44 PM
Xiphoid Xiphoid is offline
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Location: Vancouver, BC
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Remote No Longer Working After PVR-1600 Install

I have a HD-PVR running well for the past 4 months or so. I just added a Hauppauge PVR-1600, and in the installation process it somehow broke the remote functionality. I'm using a Hauppauge 45 button remote. Can anyone guide me on how to fix it?
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Computer Hardware: Intel Core 2 Duo @ 3Ghz, 4GB RAM, 2X 1 TB HDs, Hauppage HD PVR via USB, Intel G45/43 onboard graphics, Hauppauge 45 Button Remote

Cable Hardware: Motorola DCT6200 HD cable box controlled by Firewire for channel tuning

Software: SageTV 7.1.9 on Windows 7

2X HD300 Media Extenders
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Old 03-29-2009, 01:53 PM
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Opus4 Opus4 is offline
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See this FAQ. Also, the IR receiver the Hauppauge software chooses to use may be on either tuner, so if one doesn't work, try using the other.

- Andy
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SageTV Open Source v9 is available.
- Read the SageTV FAQ. Older PDF User's Guides mostly still apply: SageTV V7.0 & SageTV Studio v7.1.
- Hauppauge remote help: 1) Basics/Extending it 2) Replace it 3) Use it w/o needing focus
- HD Extenders: A) FAQs B) URC MX-700 remote setup
Note: This is a users' forum; see the Rules. For official tech support fill out a Support Request.
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