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SageTV Software Discussion related to the SageTV application produced by SageTV. Questions, issues, problems, suggestions, etc. relating to the SageTV software application should be posted here. (Check the descriptions of the other forums; all hardware related questions go in the Hardware Support forum, etc. And, post in the customizations forum instead if any customizations are active.)

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  #1  
Old 12-04-2017, 07:31 PM
moothekow moothekow is offline
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Join Date: Oct 2008
Posts: 88
Upgraded from like 9.0.8 server to latest - windows clients won't connect..

My hardware clients (HD300 and HD200) both connect/work fine.

My software clients will not work (from either my laptop or a local copy on the HTPC running the Server).

Basically it won't connect.. version on my HTPC hangs at the splash screen with 'SageTV Service is Initializing...' for forever... my laptop opens up the full program - but says 'connection to the server is lost -- attempting to reconnect' (or something along those lines).

Interesting part of this log seems to be this part - but i have no idea what to do about it:
Mon 12/4 20:26:38.023 [main@13c3ba2] Index check time for alt index 15 for SeriesInfo 2 msec
Mon 12/4 20:26:38.024 [main@13c3ba2] Cleaning up c/s connection
Mon 12/4 20:26:38.024 [main@13c3ba2] Error establishing server connection to 127.0.0.1 of:java.lang.ArrayIndexOutOfBoundsException: 108
Mon 12/4 20:26:38.024 [main@13c3ba2] NetworkClient fullCleanup null
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File Type: zip sagetvclient_0.zip (719.7 KB, 136 views)
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  #2  
Old 12-04-2017, 08:41 PM
egeller egeller is offline
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Join Date: Feb 2006
Location: Drexel Hill, PA
Posts: 334
The posted log did not have the very beginning where software versions were posted, So I have to ask a stupid question here. Are the software clients the same version as the server? I hear that v9 is more sensitive than V7, and the clients have to be on the same release. It's been a while since I've used the the client software (other than the Android mini-client) so my knowledge ends with asking the question.
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SageTV Extender:3x HD200 1x HD300 1xFireTV
Sage TV: 9.2 on Java 11, Standard STVi, Comskip Playback, Web Interface, 24 Hour Clock, SRE, Playon
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  #3  
Old 12-04-2017, 09:35 PM
texneus texneus is offline
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Join Date: Nov 2009
Location: DFW
Posts: 279
Quote:
Originally Posted by egeller View Post
Are the software clients the same version as the server?
I can confirm first hand that if the windows client and the server version do not match then very often the windows client will not connect.
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  #4  
Old 12-05-2017, 08:22 AM
moothekow moothekow is offline
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Join Date: Oct 2008
Posts: 88
I did have the same version on one client -- the other was also the same, but i tried rolling back to 9.1.5 to see if it worked at all as i saw others on the forum express problems with post 9.1.5 builds.
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  #5  
Old 12-05-2017, 10:16 AM
alfi33 alfi33 is offline
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Join Date: Jun 2008
Posts: 311
I may be having a similar issue.
https://forums.sagetv.com/forums/showthread.php?t=65236

If both client and server are running 9.1.5, will the Windows client connect? For me, that's as high as I've been able to go.
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