HDHR Prime -bad power supply?

[matt91]

i'm suspecting that this is my power supply (as I have heard of others having issues with their HDHR Primes). Mine is a few years old, and had been running fine until about a month ago.

I'm getting "random" lockups. They seem to occur when i'm using 3x streams at once (ie, full power draw). The lights on the front of the until are on, but no channel will be tunable. It does seem to auto-correct after 15-30 minutes -- or if I pull the plug, count to 15 and plug it back in, it comes right back online and is fine.

I use opendct to tune my HDHR Prime. I'm posting the logs below just in case anyone sees anything else that may be fishy. Otherwise, i'll just scrounge around for a replacement power supply, or get one online if I have to.

thanks for any thoughts or hints.
matt

the lockup reflected below is right at 19:23

(BTW, the log on the HDHR itself doesn't show anything at all)

Wrapper.log



INFO   | jvm 2    | 2016/10/07 19:22:47.477 | 19:22:47.388 [SageTVRequestHandler-4928:DCT-HDHomeRun Prime Tuner 131C22D1-1] INFO  HDHRNativeCaptureDevice - Retuning the encoding for the channel '826' from the device 'DCT-HDHomeRun Prime Tuner 131C22D1-1' to the file '/var/media/tv/MLBBaseball-BostonRedSoxatClevelandIndians-31985561-1.ts'...
INFO   | jvm 2    | 2016/10/07 19:22:47.477 | 19:22:47.388 [NIOHTTPProducerImpl-4979:DCT-HDHomeRun Prime Tuner 131C22D1-1] INFO  NIOHTTPProducerImpl - Producer thread has stopped.
INFO   | jvm 2    | 2016/10/07 19:22:47.477 | 19:22:47.390 [SageTVRequestHandler-4928:DCT-HDHomeRun Prime Tuner 131C22D1-1] INFO  NIOHTTPProducerImpl - Connecting to source using the URL 'http://192.168.1.2:5004/tuner1/v826'
INFO   | jvm 2    | 2016/10/07 19:22:47.878 | 19:22:47.861 [SageTVRequestHandler-4928:DCT-HDHomeRun Prime Tuner 131C22D1-1] INFO  HDHRNativeCaptureDevice - Consumer is already running; this is a re-tune and it does not need to restart.
INFO   | jvm 2    | 2016/10/07 19:22:47.878 | 19:22:47.861 [NIOHTTPProducerImpl-4989:DCT-HDHomeRun Prime Tuner 131C22D1-1] INFO  NIOHTTPProducerImpl - Producer thread is running.
INFO   | jvm 2    | 2016/10/07 19:22:48.578 | 19:22:48.480 [FFmpegTransSageTVConsumerImpl-4982:DCT-HDHomeRun Prime Tuner 131C22D1-1] WARN  mpegts - Repeated 17 times: [0x7faca8006520] Invalid frame dimensions 1755763712x0..
INFO   | jvm 2    | 2016/10/07 19:22:48.578 | 19:22:48.480 [FFmpegTransSageTVConsumerImpl-4982:DCT-HDHomeRun Prime Tuner 131C22D1-1] WARN  mpegts - [0x7faca87bcf20] PES packet size mismatch
INFO   | jvm 2    | 2016/10/07 19:22:48.578 | 19:22:48.481 [NIOHTTPProducerImpl-4989:DCT-HDHomeRun Prime Tuner 131C22D1-1] INFO  NIOHTTPProducerImpl - Producer thread has stopped.
INFO   | jvm 2    | 2016/10/07 19:22:48.578 | 19:22:48.481 [FFmpegTransSageTVConsumerImpl-4982:DCT-HDHomeRun Prime Tuner 131C22D1-1] INFO  FFmpegContext - Returning AVERROR_EOF in readCallback.call()
INFO   | jvm 2    | 2016/10/07 19:22:48.578 | 19:22:48.483 [FFmpegTransSageTVConsumerImpl-4982:DCT-HDHomeRun Prime Tuner 131C22D1-1] INFO  FFmpegTranscoder - FFmpeg transcoder ended with code -541478725
INFO   | jvm 2    | 2016/10/07 19:22:48.578 | 19:22:48.484 [AsyncWriter-4981:MLBBaseball-BostonRedSoxatClevelandIndians-31985561-1.ts] INFO  FFmpegTransSageTVConsumerImpl - Closing the file '/var/media/tv/MLBBaseball-BostonRedSoxatClevelandIndians-31985561-1.ts'
INFO   | jvm 2    | 2016/10/07 19:22:48.578 | 19:22:48.484 [FFmpegTransSageTVConsumerImpl-4982:DCT-HDHomeRun Prime Tuner 131C22D1-1] INFO  FFmpegTransSageTVConsumerImpl - FFmpeg Transcoder consumer thread stopped.
INFO   | jvm 2    | 2016/10/07 19:22:48.578 | 19:22:48.486 [SageTVRequestHandler-4927:DCT-HDHomeRun Prime Tuner 131C22D1-1] INFO  HDHRNativeCaptureDevice - Capture device is was already unlocked.
INFO   | jvm 2    | 2016/10/07 19:22:48.578 | 19:22:48.487 [SageTVRequestHandler-4948:DCT-HDHomeRun Prime Tuner 131C22D1-1] INFO  HDHRNativeCaptureDevice - Capture device is was already unlocked.
INFO   | jvm 2    | 2016/10/07 19:22:48.578 | 19:22:48.488 [SageTVRequestHandler-4946:DCT-HDHomeRun Prime Tuner 131C22D1-1] INFO  HDHRNativeCaptureDevice - Capture device is was already unlocked.
INFO   | jvm 2    | 2016/10/07 19:22:48.578 | 19:22:48.488 [SageTVRequestHandler-4923:DCT-HDHomeRun Prime Tuner 131C22D1-1] INFO  HDHRNativeCaptureDevice - Capture device is now unlocked.
INFO   | jvm 2    | 2016/10/07 19:23:04.686 | 19:23:04.674 [SageTVTuningMonitor-51] INFO  SageTVTuningMonitor - 'DCT-HDHomeRun Prime Tuner 131C22D1-0' produced first 1316 packets.
INFO   | jvm 2    | 2016/10/07 19:23:20.694 | 19:23:20.675 [SageTVTuningMonitor-51] ERROR SageTVTuningMonitor - Unexpected exception while monitoring => java.lang.NullPointerException
INFO   | jvm 2    | 2016/10/07 19:23:20.694 |   at java.io.File.<init>(File.java:277)
INFO   | jvm 2    | 2016/10/07 19:23:20.694 |   at opendct.sagetv.SageTVTuningMonitor$MonitorThread.run(SageTVTuningMonitor.java:286)
INFO   | jvm 2    | 2016/10/07 19:23:20.694 |   at java.lang.Thread.run(Thread.java:745)
INFO   | jvm 2    | 2016/10/07 19:23:20.694 |
INFO   | jvm 2    | 2016/10/07 19:23:21.694 | 19:23:21.675 [SageTVTuningMonitor-51] ERROR SageTVTuningMonitor - Unexpected exception while monitoring => java.lang.NullPointerException
INFO   | jvm 2    | 2016/10/07 19:23:21.695 |   at java.io.File.<init>(File.java:277)
INFO   | jvm 2    | 2016/10/07 19:23:21.695 |   at opendct.sagetv.SageTVTuningMonitor$MonitorThread.run(SageTVTuningMonitor.java:286)
INFO   | jvm 2    | 2016/10/07 19:23:21.695 |   at java.lang.Thread.run(Thread.java:745)
INFO   | jvm 2    | 2016/10/07 19:23:21.695 |
INFO   | jvm 2    | 2016/10/07 19:23:22.695 | 19:23:22.676 [SageTVTuningMonitor-51] ERROR SageTVTuningMonitor - Unexpected exception while monitoring => java.lang.NullPointerException
INFO   | jvm 2    | 2016/10/07 19:23:22.695 |   at java.io.File.<init>(File.java:277)
INFO   | jvm 2    | 2016/10/07 19:23:22.695 |   at opendct.sagetv.SageTVTuningMonitor$MonitorThread.run(SageTVTuningMonitor.java:286)
INFO   | jvm 2    | 2016/10/07 19:23:22.695 |   at java.lang.Thread.run(Thread.java:745)
INFO   | jvm 2    | 2016/10/07 19:23:22.695 |
INFO   | jvm 2    | 2016/10/07 19:23:23.695 | 19:23:23.676 [SageTVTuningMonitor-51] ERROR SageTVTuningMonitor - Unexpected exception while monitoring => java.lang.NullPointerException
INFO   | jvm 2    | 2016/10/07 19:23:23.696 |   at java.io.File.<init>(File.java:277)
INFO   | jvm 2    | 2016/10/07 19:23:23.696 |   at opendct.sagetv.SageTVTuningMonitor$MonitorThread.run(SageTVTuningMonitor.java:286)
INFO   | jvm 2    | 2016/10/07 19:23:23.696 |   at java.lang.Thread.run(Thread.java:745)


opendct.log

19:22:48.484 [SageTVRequestHandler-4927:DCT-HDHomeRun Prime Tuner 131C22D1-1] DEBUG HDHomeRunControl - key: '/tuner1/lockkey' value: 'force' lockKey: '-1' sendLength: 40
19:22:48.485 [SageTVRequestHandler-4927:DCT-HDHomeRun Prime Tuner 131C22D1-1] DEBUG HDHomeRunControl - key: '/tuner1/lockkey' value: 'null' lockKey: '0' sendLength: 26
19:22:48.485 [SageTVRequestHandler-4927:DCT-HDHomeRun Prime Tuner 131C22D1-1] DEBUG HDHomeRunControl - key: '/tuner1/channel' value: 'none' lockKey: '0' sendLength: 33
19:22:48.486 [SageTVRequestHandler-4927:DCT-HDHomeRun Prime Tuner 131C22D1-1] DEBUG HDHomeRunControl - key: '/tuner1/target' value: 'none' lockKey: '0' sendLength: 32
19:22:48.486 [SageTVRequestHandler-4927:DCT-HDHomeRun Prime Tuner 131C22D1-1] INFO  HDHRNativeCaptureDevice - Capture device is was already unlocked.
19:22:48.486 [SageTVRequestHandler-4948:DCT-HDHomeRun Prime Tuner 131C22D1-1] DEBUG RTPCaptureDeviceServices - Producer was not running.
19:22:48.486 [SageTVRequestHandler-4948:DCT-HDHomeRun Prime Tuner 131C22D1-1] DEBUG BasicCaptureDevice - Consumer is was not in progress.
19:22:48.486 [SageTVRequestHandler-4927:DCT-HDHomeRun Prime Tuner 131C22D1-1] DEBUG SageTVRequestHandler - Replied: 'OK'
19:22:48.486 [SageTVRequestHandler-4948:DCT-HDHomeRun Prime Tuner 131C22D1-1] DEBUG HDHomeRunControl - key: '/tuner1/channel' value: 'none' lockKey: '0' sendLength: 33
19:22:48.487 [SageTVRequestHandler-4948:DCT-HDHomeRun Prime Tuner 131C22D1-1] DEBUG HDHomeRunControl - key: '/tuner1/target' value: 'none' lockKey: '0' sendLength: 32
19:22:48.487 [SageTVRequestHandler-4948:DCT-HDHomeRun Prime Tuner 131C22D1-1] INFO  HDHRNativeCaptureDevice - Capture device is was already unlocked.
19:22:48.487 [SageTVRequestHandler-4948:DCT-HDHomeRun Prime Tuner 131C22D1-1] DEBUG SageTVRequestHandler - Replied: 'OK'
19:22:48.488 [SageTVRequestHandler-4946:DCT-HDHomeRun Prime Tuner 131C22D1-1] DEBUG RTPCaptureDeviceServices - Producer was not running.
19:22:48.488 [SageTVRequestHandler-4946:DCT-HDHomeRun Prime Tuner 131C22D1-1] DEBUG BasicCaptureDevice - Consumer is was not in progress.
19:22:48.488 [SageTVRequestHandler-4946:DCT-HDHomeRun Prime Tuner 131C22D1-1] DEBUG HDHomeRunControl - key: '/tuner1/channel' value: 'none' lockKey: '0' sendLength: 33
19:22:48.488 [SageTVRequestHandler-4946:DCT-HDHomeRun Prime Tuner 131C22D1-1] DEBUG HDHomeRunControl - key: '/tuner1/target' value: 'none' lockKey: '0' sendLength: 32
19:22:48.488 [SageTVRequestHandler-4946:DCT-HDHomeRun Prime Tuner 131C22D1-1] INFO  HDHRNativeCaptureDevice - Capture device is was already unlocked.
19:22:48.488 [SageTVRequestHandler-4923:DCT-HDHomeRun Prime Tuner 131C22D1-1] INFO  HDHRNativeCaptureDevice - Capture device is now unlocked.
19:22:48.488 [SageTVRequestHandler-4946:DCT-HDHomeRun Prime Tuner 131C22D1-1] DEBUG SageTVRequestHandler - Replied: 'OK'
19:22:48.489 [SageTVRequestHandler-4923:DCT-HDHomeRun Prime Tuner 131C22D1-1] DEBUG SageTVRequestHandler - Replied: 'OK'
19:23:04.674 [SageTVTuningMonitor-51] INFO  SageTVTuningMonitor - 'DCT-HDHomeRun Prime Tuner 131C22D1-0' produced first 1316 packets.
19:23:20.675 [SageTVTuningMonitor-51] ERROR SageTVTuningMonitor - Unexpected exception while monitoring => java.lang.NullPointerException
        at java.io.File.<init>(File.java:277)
        at opendct.sagetv.SageTVTuningMonitor$MonitorThread.run(SageTVTuningMonitor.java:286)
        at java.lang.Thread.run(Thread.java:745)

19:23:21.675 [SageTVTuningMonitor-51] ERROR SageTVTuningMonitor - Unexpected exception while monitoring => java.lang.NullPointerException
        at java.io.File.<init>(File.java:277)
        at opendct.sagetv.SageTVTuningMonitor$MonitorThread.run(SageTVTuningMonitor.java:286)
        at java.lang.Thread.run(Thread.java:745)

19:23:22.676 [SageTVTuningMonitor-51] ERROR SageTVTuningMonitor - Unexpected exception while monitoring => java.lang.NullPointerException
        at java.io.File.<init>(File.java:277)
        at opendct.sagetv.SageTVTuningMonitor$MonitorThread.run(SageTVTuningMonitor.java:286)
        at java.lang.Thread.run(Thread.java:745)



Sagetv_0.txt

Fri 10/7 19:22:34.458 [Seeker@5496e21] Seeker waiting for 7 mins.
Fri 10/7 19:23:34.427 [FSManager@5812d203] Async encoder halt detector found a halt; kick the Seeker so it can restart the device file=MediaFile[id=32037559 A[31790523,31786229,"NBC Nightly News With Lester Holt",19578@1007.19:00,30,T] mask=TV host=poweredge encodedBy=DCT-HDHomeRun Prime Tuner 131C22D1-0 on poweredge:8903 WRCDT format=MPEG2-TS 0:00:02 3076 kbps [#0 Video[MPEG2-Video 29.97003 fps 1920x1080 16:9 interlaced id=0100]#1 Audio[AC3 48000 Hz 6 channels 384 kbps MAIN idx=1 id=0101]#2 Audio[AC3 48000 Hz 2 channels 192 kbps idx=2 id=0102]] /var/media/tv/NBCNightlyNewsWithLesterHolt-31790523-0.ts, Seg0[Fri 10/7 19:00:00.00$
Fri 10/7 19:23:34.427 [Seeker@5496e21] Seeker awoken
Fri 10/7 19:23:34.427 [Seeker@5496e21] MemStats: Used=416MB Total=426MB Max=716MB
Fri 10/7 19:23:34.430 [Seeker@5496e21] MARK 1 currRecord=null enc=DCT-HDHomeRun Prime Tuner 131C22D1-1 on poweredge:8903 clients=[] ir=false
Fri 10/7 19:23:34.430 [Seeker@5496e21] Seeker in AUTOMATIC mode nextRecord=A[31829414,31822685,"Tiny House Nation",58988@1008.21:00,60,T] nextTTA=92185570
Fri 10/7 19:23:34.430 [Seeker@5496e21] newRecord=null
Fri 10/7 19:23:34.430 [Seeker@5496e21] NOTHING TO RECORD FOR NOW...
Fri 10/7 19:23:34.430 [Seeker@5496e21] MARK 1 currRecord=A[31790523,31786229,"NBC Nightly News With Lester Holt",19578@1007.19:00,30,T] enc=DCT-HDHomeRun Prime Tuner 131C22D1-0 on poweredge:8903 clients=[] ir=false
Fri 10/7 19:23:34.430 [Seeker@5496e21] Seeker in AUTOMATIC mode nextRecord=A[31808376,31722374,"Timeless",19578@1007.20:00,60,T] nextTTA=2185570
Fri 10/7 19:23:34.430 [Seeker@5496e21] newRecord=A[31790523,31786229,"NBC Nightly News With Lester Holt",19578@1007.19:00,30,T]
Fri 10/7 19:23:34.430 [Seeker@5496e21] Keeping record just the way it is.
Fri 10/7 19:23:34.430 [Seeker@5496e21] RootFile=/ fstype=EXT3 fileLength=0 file=/var/media/tv/NBCNightlyNewsWithLesterHolt-31790523-1.ts
Fri 10/7 19:23:34.431 [Seeker@5496e21] SEEKER HAS DETECTED A HALT IN THE ENCODER...TRYING TO RESET IT file=/var/media/tv/NBCNightlyNewsWithLesterHolt-31790523-1.ts size=0
Fri 10/7 19:23:34.431 [Seeker@5496e21] VF.submitJob(VFJob[InactiveFile r=0.0 t=0 file=null ifn=/var/media/tv/NBCNightlyNewsWithLesterHolt-31790523-1.ts])
Fri 10/7 19:23:34.431 [Seeker@5496e21] VF.submitJob(VFJob[InactiveFile r=0.0 t=0 file=null ifn=/var/media/tv/NBCNightlyNewsWithLesterHolt-31790523-1.ts])
Fri 10/7 19:23:34.431 [VideoFrame-0023a50004c5@bf837da] VF processing job VFJob[InactiveFile r=0.0 t=0 file=null ifn=/var/media/tv/NBCNightlyNewsWithLesterHolt-31790523-1.ts] nPlayin=false
Fri 10/7 19:23:34.431 [VideoFrame-0023a50004c5@bf837da] VF discarding job VFJob[InactiveFile r=0.0 t=0 file=null ifn=/var/media/tv/NBCNightlyNewsWithLesterHolt-31790523-1.ts]
Fri 10/7 19:23:34.431 [VideoFrame-0023a50004c5@bf837da] VF processing job null nPlayin=false
Fri 10/7 19:23:34.431 [VideoFrame-0023a50004c5@bf837da] VF thread is now waiting for 0:00:00.000
Fri 10/7 19:23:34.434 [Seeker@5496e21] MediaFile verification deleting segment this=MediaFile[id=32037559 A[31790523,31786229,"NBC Nightly News With Lester Holt",19578@1007.19:00,30,T] mask=TV host=poweredge encodedBy=DCT-HDHomeRun Prime Tuner 131C22D1-0 on poweredge:8903 WRCDT format=MPEG2-TS 0:00:02 3076 kbps [#0 Video[MPEG2-Video 29.97003 fps 1920x1080 16:9 interlaced id=0100]#1 Audio[AC3 48000 Hz 6 channels 384 kbps MAIN idx=1 id=0101]#2 Audio[AC3 48000 Hz 2 channels 192 kbps idx=2 id=0102]] /var/media/tv/NBCNightlyNewsWithLesterHolt-31790523-0.ts, Seg0[Fri 10/7 19:00:00.004-Fri 10/7 19:17:29.718], Seg1[Fri 10/7 19:22:04.19$
Fri 10/7 19:23:34.434 [Seeker@5496e21] MediaFile startSegment enc=null MediaFile[id=32037559 A[31790523,31786229,"NBC Nightly News With Lester Holt",19578@1007.19:00,30,T] mask=TV host=poweredge encodedBy=DCT-HDHomeRun Prime Tuner 131C22D1-0 on poweredge:8903 WRCDT format=MPEG2-TS 0:00:02 3076 kbps [#0 Video[MPEG2-Video 29.97003 fps 1920x1080 16:9 interlaced id=0100]#1 Audio[AC3 48000 Hz 6 channels 384 kbps MAIN idx=1 id=0101]#2 Audio[AC3 48000 Hz 2 channels 192 kbps idx=2 id=0102]] /var/media/tv/NBCNightlyNewsWithLesterHolt-31790523-0.ts, Seg0[Fri 10/7 19:00:00.004-Fri 10/7 19:17:29.718]]
Fri 10/7 19:23:34.434 [Seeker@5496e21] MediaFile created subfile:/var/media/tv/NBCNightlyNewsWithLesterHolt-31790523-1.ts MediaFile[id=32037559 A[31790523,31786229,"NBC Nightly News With Lester Holt",19578@1007.19:00,30,T] mask=TV host=poweredge encodedBy=DCT-HDHomeRun Prime Tuner 131C22D1-0 on poweredge:8903 WRCDT format=MPEG2-TS 0:00:02 3076 kbps [#0 Video[MPEG2-Video 29.97003 fps 1920x1080 16:9 interlaced id=0100]#1 Audio[AC3 48000 Hz 6 channels 384 kbps MAIN idx=1 id=0101]#2 Audio[AC3 48000 Hz 2 channels 192 kbps idx=2 id=0102]] /var/media/tv/NBCNightlyNewsWithLesterHolt-31790523-0.ts, Seg0[Fri 10/7 19:00:00.004-Fri 10/7 19$
Fri 10/7 19:23:38.963 [VideoFrame-0023a50004c5@bf837da] VF processing job null nPlayin=false
Fri 10/7 19:23:38.963 [VideoFrame-0023a50004c5@bf837da] VF thread is now waiting for 0:00:00.000
Fri 10/7 19:23:38.963 [Seeker@5496e21] Checking video directories for new files
Fri 10/7 19:23:38.966 [Seeker@5496e21] Diskspace checking is running
Fri 10/7 19:23:38.967 [Seeker@5496e21] Verifying existence of all TV media files in database fixDurs=false avoidArchive=true
Fri 10/7 19:23:39.126 [Seeker@5496e21] Enforcing keep at most limits for the files...
Fri 10/7 19:23:39.130 [Seeker@5496e21] DONE enforcing keep at most limits for the files.
Fri 10/7 19:23:39.130 [Seeker@5496e21] Seeker clearing unwanted and partial files...
Fri 10/7 19:23:39.134 [Seeker@5496e21] DONE clearing unwanted and partial files.
Fri 10/7 19:23:39.154 [Seeker@5496e21] needFreeSize = 2.025 GB currFreeSize=44.798313984 GB
Fri 10/7 19:23:39.154 [Seeker@5496e21] Seeker waiting for 6 mins.
Fri 10/7 19:24:07.873 [EventRouter-0023a50004c5@56a852a0] ParentY=525, TopMenuWidgetHeight=611, SubMenuVerticalAlignment=0.8592471358428805
Fri 10/7 19:24:07.873 [EventRouter-0023a50004c5@56a852a0] Opening sub menu via select/right: xSubmenuSetup
Fri 10/7 19:24:09.589 [EventRouter-0023a50004c5@56a852a0] setUI(sage.PseudoMenu@4f02255e[System Messages]) histIdx=9 uiHistory=[sage.PseudoMenu@78d6a92c[MediaPlayer OSD], sage.PseudoMenu@398676fb[SageRecordings w/ Optional Preview & AutoCategories], sage.PseudoMenu@6176e314[Main Menu], sage.PseudoMenu@4b6922a8[Setup Wizard - Summary Page], sage.PseudoMenu@6176e314[Main Menu], sage.PseudoMenu@646fef07[Search - All Media Types], sage.PseudoMenu@2e083912[SearchResults], sage.PseudoMenu@12a106b9[Detailed Info - Airing], sage.PseudoMenu@6176e314[Main Menu], sage.PseudoMenu@4f02255e[System Messages]] redo=false performingActivation=f$
Fri 10/7 19:24:09.638 [FinalRender-0023a50004c5@4ffaaa58] MiniClient did not succeed with menu hint change to:menuName:System Messages, popupName:null, hasTextInput:false, errcode=1

[EnterNoEscape]

Those errors look consistent with the device not responding. If it usually works, either you're having intermittent network issues or as you have suggested, some aspect of the hardware is failing.