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Hardware Support Discussions related to using various hardware setups with SageTV products. Anything relating to capture cards, remotes, infrared receivers/transmitters, system compatibility or other hardware related problems or suggestions should be posted here.

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Old 03-13-2012, 06:45 AM
KarylFStein KarylFStein is offline
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Join Date: Apr 2006
Location: Westland, Michigan, USA
Posts: 999
OTA Recording Occasional Device Reset

I’m having intermittent problems with OTA recordings. I have two Hauppauge 1800s with the digital inputs attached to an antenna and one of the analog ones attached to a cable box via SVIDEO. My server is WHS v2, (I only recall seeing this after upgrading to WHS last December). This does not happen for every recording, and only happens at the start of a recording, (after the initial failure, SageTV recovers and the rest of the recording is fine—I just miss the first minute). These are the alert messages I receive:

ERROR: The capture device input Hauppauge WinTV 885 TS Capture #2 Digital TV Tuner had a failure while trying to start the recording of "The Voice" on WDIVDT on physical channel 45-4-1 at Mon 3/12 20:00.

WARN: The device input "Hauppauge WinTV 885 TS Capture #2 Digital TV Tuner" stopped producing data while recording "The Voice" on WDIVDT on physical channel 45-4-1. SageTV will try to reset the device. This may be caused by a channel that is no longer available.

If an extender is on at the time, it pops up a message saying that the recording directory is not accessible.

My recording drive is on the server, but accessed via UNC paths. My service is running as Administrator. My drives are set to not spin down. This never happens on the analog capture port. I searched the forum and found another mention of this, (also on WHSv2), but it seemed to have corrected itself for them. Sometimes I can go a week without seeing this and other times like last night it did it on two recordings, (one 8-10 the other 9-10 on different capture devices obviously, but the recording at 10-11 was fine).

Any ideas?
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Old 03-27-2012, 02:56 PM
KarylFStein KarylFStein is offline
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Join Date: Apr 2006
Location: Westland, Michigan, USA
Posts: 999
Solved?

I updated the Hauppauge driver from 28239 to 29272 after posting this and haven't had this problem in the two weeks since. Hopefully I don't jinx it by saying that solved things .
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