STV stops running when I play recordings

[TonyT]

Hi, I wanted to upgrade to the latest Diamond release and the system was telling me STV was incompatible. I was running 7.1.6 quite succesfully using TMT5 as my DVD and movie player and STV with AC3 audio and default video rendering to play Sage recordings.
I removed all of my plugins, upgraded to STV 7.1.9 installed my plugins and all looks great except.... I play a blu ray or DVD and it goes to TMT5 just fine. I play any recorded content MPEG's, FLV's etc. STV just goes away and has to be restarted. I have tried different codecs to no avail, Having spent nearly 2 days on this I gave up and posted here.
Any ideas. Oh yes, I also tried reinstalling STV 7.1.9.256.
I am running WIndows 7.

[TonyT]

I did not post this here and I do not see it as a Diamond issue, admin must have moved it here. Having said that you guys know this stuff inside and out and I would accept any help or thoughts that you can provide.
Thanks
Tony

[TonyT]

Originally Posted by TonyT

I did not post this here and I do not see it as a Diamond issue, admin must have moved it here. Having said that you guys know this stuff inside and out and I would accept any help or thoughts that you can provide.
Thanks
Tony

I have discovered a log file telling me I have a Java run time error, I am going to copy it below to see if any of you whizz kids can help me with it. Would be forever grateful.

An unexpected error has been detected by Java Runtime Environment:
#
# EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x0764255a, pid=9416, tid=6408
#
# Java VM: Java HotSpot(TM) Client VM (1.6.0-b105 mixed mode)
# Problematic frame:
# C [STVEVRPrstr.dll+0x255a]
#
# If you would like to submit a bug report, please visit:
# http://java.sun.com/webapps/bugreport/crash.jsp
#

--------------- T H R E A D ---------------

Current thread (0x06489c00): JavaThread "AWT-EventQueue-0" [_thread_in_native, id=6408]

siginfo: ExceptionCode=0xc0000005, reading address 0x00000000

Registers:
EAX=0x00000000, EBX=0x00000000, ECX=0x06d6e040, EDX=0x2c420000
ESP=0x06d6e010, EBP=0x09651148, ESI=0x09651194, EDI=0x06d6e083
EIP=0x0764255a, EFLAGS=0x00010246

Top of Stack: (sp=0x06d6e010)
0x06d6e010: 31c003e1 09650fc8 06d6e8c4 00000000
0x06d6e020: 77a82c05 00000ef0 00000034 00000000
0x06d6e030: 06d6e8c4 00000001 00000000 09651148
0x06d6e040: 00000000 00362e31 00000036 77ab3188
0x06d6e050: 00000194 74666f53 65726177 76614a5c
0x06d6e060: 666f5361 614a5c74 52206176 69746e75
0x06d6e070: 4520656d 7269766e 656d6e6f 315c746e
0x06d6e080: 0000362e 00000000 0000000b 06d6e178

Instructions: (pc=0x0764255a)
0x0764254a: 54 24 20 c7 02 05 40 00 80 e9 e9 00 00 00 8b 06
0x0764255a: 8b 08 68 02 00 01 00 8d 54 24 20 52 50 8b 41 18


Stack: [0x06c70000,0x06d70000), sp=0x06d6e010, free space=1016k
Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)
C [STVEVRPrstr.dll+0x255a]

Java frames: (J=compiled Java code, j=interpreted, Vv=VM code)
j sage.DShowMediaPlayer.setVideoRendererFilter0(JLjava/lang/String;Ljava/util/MapV+0
j sage.DShowTVPlayer.C()V+580
j sage.DShowTVPlayer.load(BBLjava/lang/String;Ljava/io/File;Ljava/lang/String;ZJ)V+872
j sage.VideoFrame.a(JZ)Z+919
j sage.VideoFrame.a(Lsage/VideoFrame$aV+5733
j sage.VideoFrame.access$300(Lsage/VideoFrame;Lsage/VideoFrame$aV+2
j sage.VideoFrame$6.run()V+8
j java.awt.event.InvocationEvent.dispatch()V+11
J java.awt.EventQueue.dispatchEvent(Ljava/awt/AWTEventV
J java.awt.EventDispatchThread.pumpOneEventForFilters(I)Z
j java.awt.EventDispatchThread.pumpEventsForFilter(ILjava/awt/Conditional;Ljava/awt/EventFilterV+30
j java.awt.EventDispatchThread.pumpEventsForHierarchy(ILjava/awt/Conditional;Ljava/awt/ComponentV+11
j java.awt.EventDispatchThread.pumpEvents(ILjava/awt/ConditionalV+4
j java.awt.EventDispatchThread.pumpEvents(Ljava/awt/ConditionalV+3
j java.awt.EventDispatchThread.run()V+9
v ~StubRoutines::call_stub

--------------- P R O C E S S ---------------

Java Threads: ( => current thread )
0x08e8e400 JavaThread "AsyncURLImageLoader" daemon [_thread_blocked, id=5504]
0x061f8c00 JavaThread "AsyncURLImageLoader" daemon [_thread_blocked, id=10036]
0x061f8400 JavaThread "AsyncURLImageLoader" daemon [_thread_blocked, id=8032]
0x061f8000 JavaThread "Timer-1" daemon [_thread_blocked, id=10144]
0x061f7800 JavaThread "BGLoader1-SAGETV_PROCESS_LOCAL_UI" daemon [_thread_blocked, id=5012]
0x061f7400 JavaThread "BGLoader1-SAGETV_PROCESS_LOCAL_UI" daemon [_thread_blocked, id=9676]
0x061f7000 JavaThread "BGLoader1-SAGETV_PROCESS_LOCAL_UI" daemon [_thread_blocked, id=3276]
0x061f6800 JavaThread "BGLoader2-SAGETV_PROCESS_LOCAL_UI" daemon [_thread_blocked, id=6292]
0x061f6400 JavaThread "AsyncWatch" daemon [_thread_blocked, id=9456]
0x061f5c00 JavaThread "Fork-OPUS4-112742" daemon [_thread_blocked, id=5816]
0x061f5800 JavaThread "ReProcessHook" daemon [_thread_blocked, id=8612]
0x061f5000 JavaThread "Timer-0" daemon [_thread_blocked, id=9900]
0x061f4c00 JavaThread "ReProcessHook" daemon [_thread_in_Java, id=9644]
0x061f4400 JavaThread "PluginEventQueue" daemon [_thread_blocked, id=9480]
0x061f4000 JavaThread "Fork-JREkiwi-1705803" daemon [_thread_blocked, id=5976]
0x061f3c00 JavaThread "HotplugStorage" daemon [_thread_blocked, id=10044]
0x061f3400 JavaThread "VideoFrame-SAGETV_PROCESS_LOCAL_UI" daemon [_thread_blocked, id=9260]
0x061f3000 JavaThread "ClientListener" daemon [_thread_in_native, id=8596]
0x061f2800 JavaThread "ConnRecvQueue" daemon [_thread_in_native, id=7408]
0x061f1c00 JavaThread "ConnSendQueue" daemon [_thread_blocked, id=9648]
0x061f2400 JavaThread "PowerManagement" daemon [_thread_blocked, id=6312]
0x061f1800 JavaThread "FSManager" daemon [_thread_blocked, id=9224]
0x061f1000 JavaThread "EPG" daemon [_thread_blocked, id=10072]
0x06220800 JavaThread "MsgManager" daemon [_thread_blocked, id=9312]
0x065b9000 JavaThread "Seeker" daemon [_thread_blocked, id=9904]
0x064c1800 JavaThread "AWTThreadWatcher-SAGETV_PROCESS_LOCAL_UI" daemon [_thread_blocked, id=9752]
0x064bf000 JavaThread "FinalRender-SAGETV_PROCESS_LOCAL_UI" daemon [_thread_blocked, id=7768]
0x0314ac00 JavaThread "ActiveRender-SAGETV_PROCESS_LOCAL_UI" daemon [_thread_blocked, id=9476]
=>0x06489c00 JavaThread "AWT-EventQueue-0" [_thread_in_native, id=6408]
0x0647dc00 JavaThread "AWT-Windows" daemon [_thread_in_native, id=3456]
0x0647d800 JavaThread "AWT-Shutdown" [_thread_blocked, id=8964]
0x0647d000 JavaThread "Java2D Disposer" daemon [_thread_blocked, id=9852]
0x0315ac00 JavaThread "Low Memory Detector" daemon [_thread_blocked, id=9628]
0x03156000 JavaThread "CompilerThread0" daemon [_thread_blocked, id=7784]
0x03155800 JavaThread "Attach Listener" daemon [_thread_blocked, id=9552]
0x03155400 JavaThread "Signal Dispatcher" daemon [_thread_blocked, id=9716]
0x03141400 JavaThread "Finalizer" daemon [_thread_blocked, id=9328]
0x03138800 JavaThread "Reference Handler" daemon [_thread_blocked, id=9464]
0x030c1c00 JavaThread "main" [_thread_in_native, id=6716]

Other Threads:
0x03135800 VMThread [id=2160]
0x03173800 WatcherThread [id=8580]

VM state:not at safepoint (normal execution)

[jorton]

Have you tried the default STV and no plugins enabled to see if the files will play back without crashing out of Sage?

I have experienced this before and it usually has to do with the decoder needing to be "reset" for lack of a better word...

Are you using EVR or VRM9?

Also do you happen to have the Corecodec 2.5/3.0 installed?

You might want to change to VRM9 and switch to the MS DTV-DVD Decoder for MPEG2 and H264, then back out of Sagetv without playing a file and then come back in and try to play a video... I don't know why but this has worked for me in the past where I was caught in crash loop. It's not enough to just change the decoder, you have to back out "saving" the settings and come back in after restarting cleanly, then play a file. Anyways, worth a try... good luck.

Pretty sure that I can confirm this isn't a "Diamond" issue as we don't touch anything to do with playback.

J

[TonyT]

J, thanks. I have tried many combinations of codecs but not closed it down and restarted. So I tried your idea. Thanks for the thought but ....still crashing and producing a Java error file everytime it does it.
I am geeting to the point where I think the only way to fix this is format c: and start over unless someone has any other thoughts??

[jorton]

Did you try disabling all the plugins (Diamond, etc...) and see if the default STV still has the issues? May be something going on there, worth a try.

I am using the latest Java 6 U29 32bit on all my machines with no problems, maybe try installing or updating Java 32bit?

Jeremy

[TonyT]

Originally Posted by jorton

Did you try disabling all the plugins (Diamond, etc...) and see if the default STV still has the issues? May be something going on there, worth a try.

I am using the latest Java 6 U29 32bit on all my machines with no problems, maybe try installing or updating Java 32bit?

Jeremy

Jeremy, tried that. I tried the 64 and 32 bit versions of Java. It's the wierdest thing. I think it's a codec problem but that is way out of my league to play with those. I am right now considering a rebuild. It will take less time than I have spent trying to get it to work.
Thanks
Tony

[TonyT]

Thanks for trying. I ended up doing a Windows restore. It came up with one of those worrying screens that said Windows had found problems that it was trying to fix. Whatever it did it worked!