Phoenix, BMT, Malore menus, Fuzzy's mod not updating banners

[dinki]

Okay guys, I'm not sure which are what (have Phoenix and BMT installed, using Malore menus and Fuzzy's mod) is keeping my banners from showing up in my Malore menus. Here's and example.

Conan (the late night show) has no banner. I select Conan on the left and then pick and episode on the right. I then choose Metadata/Fanart Options -> Search for Fan art and then select the correct one. When I go into View edit Fan art for this show I do see the banner I'd like to use. I assumed that this would be enough and that it would show up but it hasn't. I've checked on both my hd200 and my sage server but neither show the banner.

Any idea on what I'm doing wrong and how to fix it?

Thanks

[JREkiwi]

Check that you have the "Upper Info Area Style" set to malore in the Additional Display Options of the malore setup.

John

[dinki]

Originally Posted by JREkiwi

Check that you have the "Upper Info Area Style" set to malore in the Additional Display Options of the malore setup.

John

Yup. It was already set to Malore.

[dinki]

Anybody else have any ideas? Can someone narrow the problem down to a particular plugin that might be causing this?

[panteragstk]

Similar issue and I use TV explorer. It started with a specific phoenix version (I think). Somewhat annoying, but easy to fix.

[stuckless]

I'm trying to understand what the problem is exactly? Are you saying that you are not getting banners? Or that you set a default banner on an item, but later, you are not seeing that default banner show up for that item.

BMT does not allow you to set the banner/poster/background per series, only per item. ie, if you set the default bannser for conan s1e1 and then go to s1e2, then it may have a different banner/poster/background. I'm currently working on some changes to the fanart apis that enable you to set the default fanart for a series instead of a show.

Also, in the fanart apis, the fanart results are cached (for a short while). You can clear the caches from the web ui, but also, if the SetDefaultXXXX api call is used, it will clear the caches as well.

[panteragstk]

Originally Posted by stuckless

I'm trying to understand what the problem is exactly? Are you saying that you are not getting banners? Or that you set a default banner on an item, but later, you are not seeing that default banner show up for that item.

BMT does not allow you to set the banner/poster/background per series, only per item. ie, if you set the default bannser for conan s1e1 and then go to s1e2, then it may have a different banner/poster/background. I'm currently working on some changes to the fanart apis that enable you to set the default fanart for a series instead of a show.

Also, in the fanart apis, the fanart results are cached (for a short while). You can clear the caches from the web ui, but also, if the SetDefaultXXXX api call is used, it will clear the caches as well.

It's actually kind of an odd issue. Basically what will happen is that Sage will record a new show. The fanart that has always worked suddenly doesn't show up for the new show (even with automatic fanart enabled). If I manually download the fanart it will show up. Before whatever broke if a show recorded and already had fanart it would show up automatically. Something caused that to stop happening. It isn't a big deal (especially since backgrounds still show up, but not banners) and is easy to fix, but I just wonder if maybe the naming is different for some reason (eg. the office is recorded as theoffice or something). I haven't tried to investigate as I have no idea if it is a TVE, BMT, or something else. Since he is having the issue in the malore menus I'm guessing it isn't TVE (probably). I hope that helps.

[stuckless]

Originally Posted by panteragstk

It's actually kind of an odd issue. Basically what will happen is that Sage will record a new show. The fanart that has always worked suddenly doesn't show up for the new show (even with automatic fanart enabled). If I manually download the fanart it will show up. Before whatever broke if a show recorded and already had fanart it would show up automatically. Something caused that to stop happening. It isn't a big deal (especially since backgrounds still show up, but not banners) and is easy to fix, but I just wonder if maybe the naming is different for some reason (eg. the office is recorded as theoffice or something). I haven't tried to investigate as I have no idea if it is a TVE, BMT, or something else. Since he is having the issue in the malore menus I'm guessing it isn't TVE (probably). I hope that helps.

Admittedly, I haven't had that many shows record over the summer months, so I haven't noticed this issue myself. I did re-run all the unit tests before the last build, and they came out clean, so I'm not sure what would cause this issue. Sometimes the remote site (tvdb) does get overwhelmed during prime time since a lot of other media center apps use it, and you'll get timeouts. BMT does retry in the even of an error, but it will eventually give up. The logs/phoenix-metadata.log should contain a record of this happening.

[Fuzzy]

If you are using my mod to show them in the show list, there is a problem in how I enabled caching. It is never re-checking for a banner after first finding that there was none. So, if the first time you had an episode of Conan, the cache created a 'blank' banner for it in the cache. I never implemented a method of going back and rechecking those files periodically, so it will always show the blank banner. You will need to delete the files from teh cache folder (can't remember the exact path, but it will be under the sage folder somewhere in a subfolder called FuzzyMaloreBanners). Just wipe out that folder, and reenter the malore screens. First time scrolling through, it'll take a bit longer as it sets up the cache, but the images should all be there.

If I ever get time again, I DO intend on fixing/finishing this... just havn't gotten there yet.

[dinki]

@Fuzzy

Found them at:
C:\Program Files\SageTV\SageTV\userdata\Phoenix\cache\imagetrans\FuzzyMaloreBanners

Deleted them, entered recordings and saw the folder recreated. Over a minute or so I watched it populate again. Unfortunately Conan and a few others I tried to add did not show up. I checked this on the server as well as my hd200. The banners show up when I look at the metadata edit option but I'm not seeing them in the above folder.

[dinki]

Fuzzy, any ideas on what I might do to get these to populate? Removing the directory didn't help. Thanks!

[Fuzzy]

Did you check for another FuzzyMaloreBanners folder? At some point in it's development, Phoenix changed the location of the cache.

[stuckless]

Originally Posted by Fuzzy

Did you check for another FuzzyMaloreBanners folder? At some point in it's development, Phoenix changed the location of the cache.

All Phoenix dynamic data is now in SAGE_HOME/userdata/Phoenix/ and under there is the the cache, Fanart, menus, vfs, etc.

The old location for the cache was in the SAGE_HOME/cache/ location but now it's in the SAGE_HOME/userdata/Phoenix/cache/

[panteragstk]

Originally Posted by stuckless

All Phoenix dynamic data is now in SAGE_HOME/userdata/Phoenix/ and under there is the the cache, Fanart, menus, vfs, etc.

The old location for the cache was in the SAGE_HOME/cache/ location but now it's in the SAGE_HOME/userdata/Phoenix/cache/

I bet that's why I see the same issue in TVE. I wonder if razorsharp still comes around?

[dinki]

Originally Posted by Fuzzy

Did you check for another FuzzyMaloreBanners folder? At some point in it's development, Phoenix changed the location of the cache.

That's the only one I have on my system.

[stuckless]

Originally Posted by panteragstk

I bet that's why I see the same issue in TVE. I wonder if razorsharp still comes around?

The location of the cache folder is transparent to the phoenix apis. ie, if the phoenix apis are being used, then it will find the correct cache location.

[panteragstk]

Originally Posted by stuckless

The location of the cache folder is transparent to the phoenix apis. ie, if the phoenix apis are being used, then it will find the correct cache location.

Oh. Nevermind then. Honestly, I haven't had the issue since nothing has recorded in a while. I'll find out tonight when the new Burn Notice episode records.

[razrsharpe]

Originally Posted by panteragstk

I bet that's why I see the same issue in TVE. I wonder if razorsharp still comes around?

still here

Originally Posted by stuckless

The location of the cache folder is transparent to the phoenix apis. ie, if the phoenix apis are being used, then it will find the correct cache location.

Ya I'm using the phoenix apis to access, check for, and cache the fanart so the directory location should be transparent... Admittedly, I havent updated phoenix in awhile... but im pretty sure I am using the version at the new directory location....

On my dev version both fanart and banner display are working for me... at some point soon I'll get around to updating my system and then maybe i'll see something. During development iirc i did change some things with fanart display so maybe i fixed a bug that exists with the released version? The dev version isn't at a point yet for public consumption but is good enough for my use case (recorded tv only, no filtering, views, etc).

[panteragstk]

Originally Posted by razrsharpe

still here



Ya I'm using the phoenix apis to access, check for, and cache the fanart so the directory location should be transparent... Admittedly, I havent updated phoenix in awhile... but im pretty sure I am using the version at the new directory location....

On my dev version both fanart and banner display are working for me... at some point soon I'll get around to updating my system and then maybe i'll see something. During development iirc i did change some things with fanart display so maybe i fixed a bug that exists with the released version? The dev version isn't at a point yet for public consumption but is good enough for my use case (recorded tv only, no filtering, views, etc).

I posted in the TVE thread, but I'll continue here. This issue for me only happened with a recent phoenix update. Not sure which one. Sorry for the lack of detail, I didn't notice until around last week.

[razrsharpe]

Originally Posted by panteragstk

I posted in the TVE thread, but I'll continue here. This issue for me only happened with a recent phoenix update. Not sure which one. Sorry for the lack of detail, I didn't notice until around last week.

I can't say i remember ever seeing it... Once i get around to updating phoenix I'll keep an eye out for it and let you know if i see anything...