My Movies Unreadable

[Deano]

no. when i ask for wall view, there is nothing on the screen (just background). when i press up/down/left/right, I get some unreadable white lettering (like the menu came up but I can't see anything). I can press left a couple of times and it goes back to the sage menu.

[Deano]

here is a copy of the screen

[PLUCKYHD]

That is a theme issue.....Send me your properties folder zipped up from the mymovies share.

[Deano]

here are all the files from the properties directory

[PLUCKYHD]

Yeah those look okay...The only other time I have seen that issue is on a java overload. Is your heap or ram being maxed out?

[Deano]

no, i don't believe. i've got 512 set and high is around 300'ish


used/total/max = 251/377/519

[jptheripper]

do you have a lot of stv updates pending? i remember this happening to me once on my extender and it was because i had a really old stv i think.

[PLUCKYHD]

Originally Posted by Deano

no, i don't believe. i've got 512 set and high is around 300'ish


used/total/max = 251/377/519

Could you try rebuilding your datafile for me and wait and see if the mymovies logo goes away? Shouldn't take more than about 5 to 10 minutes max.

[Deano]

this was working before I did the last update (last weekend). then everything went to pot.....

after the problem last weekend, i updated mymovies to latest beta, but still same problem.

I get the same view (problem) on my extender as well (if that helps)

[Deano]

sure, how do i do that?

[PLUCKYHD]

go into the sagemymovies api and hit configure and at the bottom you will see the option to rebuild it.

[Deano]

ok, it's running now....

I'll let it go for a bit....note that the icon at the top of the screen has always been on (since last week when I updated).....that tells me something is screwy...

[Deano]

it's been going for 20 minutes (or so) and still has the green clap board on the top of the screen....

I'm willling to let it go (nothing else I can do), but seems to be stuck

[PLUCKYHD]

Originally Posted by Deano

it's been going for 20 minutes (or so) and still has the green clap board on the top of the screen....

I'm willling to let it go (nothing else I can do), but seems to be stuck

Yeah it is throwing an error and not finish

send me a clean mymovies log and server log.

Stop the sagetv service

delete existing mymovies logs

restart the service and immediately go in and rebuild the database

give it about 5 minutes and send me the new mymovies log.

[Deano]

OK, here's the sage log and the mymovies log after a restart, immediately go to rebuild database, let it run for a bit, then exit sage

[Deano]

where might I find all mymovie files for sage so I can delete. Maybe I can do that so that things will start over fresh....

I see (trying to read the white text) something about santa clause 3. Then I see something in the logs with that same name. Maybe there's a corrupt file somewhere (jpg or something).

[PLUCKYHD]

Originally Posted by Deano

where might I find all mymovie files for sage so I can delete. Maybe I can do that so that things will start over fresh....

I see (trying to read the white text) something about santa clause 3. Then I see something in the logs with that same name. Maybe there's a corrupt file somewhere (jpg or something).

Remove the UI Plugin, Remove the sagemymovies api

stop the sagetv service

delete the complete sagetv folder from your mymovies share folder

reinstall the ui that will be about as fresh as you can get.

[Deano]

what about deleting the entire my movies folder from application data?

[PLUCKYHD]

Originally Posted by Deano

what about deleting the entire my movies folder from application data?

no that would mess up your collection manager.

[Deano]

ok, i just did what you recommended. I now get a SageMyMovies API "failed" in the installed plugins.

Suggestions?

Attached is the sage log file