External firewire drive disappears/stops unexpectedly

[cncb]

I just bought an Acomdata external firewire 800 enclosure to turn my Mac Mini (running Windows 7) into my Sage server. I can access the drive fine in Windows Explorer but as soon as I try to record to it the drive "disappears" and Device Manager says "Windows has stopped this device because it has reported problems (Code 43)". I have made sure that the Power settings don't spin down the drive and there is nothing wrong with the hard drive because I put it back in my "old" server and it still records with no problems. I am not sure if the enclosure, Windows, or Apple is to blame. Does anyone have any ideas or is my plan foiled?

[gplasky]

Originally Posted by cncb

I just bought an Acomdata external firewire 800 enclosure to turn my Mac Mini (running Windows 7) into my Sage server. I can access the drive fine in Windows Explorer but as soon as I try to record to it the drive "disappears" and Device Manager says "Windows has stopped this device because it has reported problems (Code 43)". I have made sure that the Power settings don't spin down the drive and there is nothing wrong with the hard drive because I put it back in my "old" server and it still records with no problems. I am not sure if the enclosure, Windows, or Apple is to blame. Does anyone have any ideas or is my plan foiled?

You can try the following steps to fix your issue:
1- Click the Start Button, type devmgmt.msc in the “Start Search” box and press Enter.
2- Expand the "IEEE 1394 Bus Host Controllers" node in the device tree on the right hand pane
3- Right click the host controller node select "Update driver software ..."
4- Select "Browse my computer for driver software"
5- Select "let me pick from a list of device driver on my computer ..." and Check the box before “Show compatible hardware”.
6. Choose the second option---1394 OHCI Compliant Host Controller (Legacy), and click next to update the driver.

Let me know if that helps.

Gerry

[cncb]

Thanks, Gerry. Unfortunately that didn't make a difference. I have also tried the Unibrain firewire drivers which made no difference and to enable "Write caching" for the drive which helped a little (allowed the recording to go longer until the hang/stopping of the drive). I guess I will give up unless there is a setting in Sage that will fix this and make it reliable.