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Hardware Support Discussions related to using various hardware setups with SageTV products. Anything relating to capture cards, remotes, infrared receivers/transmitters, system compatibility or other hardware related problems or suggestions should be posted here.

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Old 08-21-2009, 04:23 PM
shatter shatter is offline
Sage Advanced User
 
Join Date: Jul 2004
Posts: 75
HD-PVR causes SageTV to crash when trying to watch live tv. How to fix?

Hi,

I switched over to a HD-PVR from a PVR-350 in getting ready to go to HDTV this fall. I removed the PVR-350 hardware from the computer and have installed the HD-PVR system after running the hwclear program. I installed the Arcsoft TME program off the supplied CD but have not upgraded to the newer version available. The HD-PVR displays television using the Arcsoft TME program that comes with the hardware fine through the s-video and composite video ports. When I used the newer version of the Arcsoft TME program, I wouldn't get any video but I also didn't get any errors to pop up.

I also took out the Geforce FX5200 card and put in an ATI Radeon 9800 Pro to see if that mattered. I am running the latest ATI drivers out for the 9800 Pro video card.

I did a full wipe of my 6.6.2 SageTV install and reinstalled it from scratch. When I get to the point in the setup that SageTV wants to try the 4 different levels of recording, I try the most basic one. I get a black screen and after a few seconds "NO SIGNAL" shows up and then SageTV crashes to the desktop without an error posted to the screen. I also get the following error when trying to test which quality setting to use: "There was a Playback Error in playback. Details: sage.PlaybackException: ERROR (-4,0x80040217(: There was a problem rendering the video portion of the content for playback." I made sure to select Arcsoft for the H.264 decoding and I have SageTV for the MPEG video decoding.

I am using the latest SageTV version and the latest HD-PVR drivers from the Hauppauge website.

Any ideas to get my HD-PVR to work in SageTV?

Thanks,
Chad
__________________
Hardware: Intel i5-2500, ASUS P8H67-M EVO, 12GB DDR3 RAM, Hauppauge HD-PVR, Intel PCIe NIC, BD-ROM drive, wireless keyboard/mouse combo, HD-200, HD-300
Software: Win 10 Pro 64-bit, SageTV 9.0.9.441

Last edited by shatter; 08-21-2009 at 08:26 PM.
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  #2  
Old 08-21-2009, 08:24 PM
shatter shatter is offline
Sage Advanced User
 
Join Date: Jul 2004
Posts: 75
Ok, somehow it started working on the lowest video playback level of Basic. I still get the No Signal warning for a second and then the video starts playing. I guess I'll mess with things more and see if I can get a higher level to be accepted. On the SageTV Client I was able to get the "Advanced" level to work. I dunno, is all of this video card related?!?!

If I try to select a level higher than Medium on the main SageTV server box then the SageTV server software will lock up.
__________________
Hardware: Intel i5-2500, ASUS P8H67-M EVO, 12GB DDR3 RAM, Hauppauge HD-PVR, Intel PCIe NIC, BD-ROM drive, wireless keyboard/mouse combo, HD-200, HD-300
Software: Win 10 Pro 64-bit, SageTV 9.0.9.441
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