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Hardware Support Discussions related to using various hardware setups with SageTV products. Anything relating to capture cards, remotes, infrared receivers/transmitters, system compatibility or other hardware related problems or suggestions should be posted here.

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  #1  
Old 06-28-2009, 09:24 AM
Ralphjb Ralphjb is offline
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Help? Problem with R5000 recordings over network

I have an old DTC100 box modded for R5000. Since I switched to Dish, I use the DTC100 to record over the air broadcasts. Mostly (i have to admit) golf. Up until recently, I did not have an issue. But in the last couple of months, I have had a recurring issue with the playback of these files. Typically, the timeline is all screwed up - yesterday for instance, the green timeline showed playback was starting at 45 minutes, yet the actual playback, began at the beginning.

When I attempt to skip forward (or fast forward), the playback jumps back to the beginning, or at least some earlier time in the recording. Try to reverse, only accomplishes essentially the same thing. If I simply playback without trying to skip forward, the file will playback no problem. I can even pause playback. If, however, I stop playback, the time point jumps back to the original playback point. Obviously this frustrating and limits the usefulness of the software.

At first I thought this issue required a reboot of either my SageTV server PC or the PC the DTC100 is hooked up to. Not sure if this issue is a new bug introduced in 6.5, but I have avoided going back to 6.4 yet to check. Was hoping someone here had a suggestion. I had installed 6.5.17, but not yet .18.

Any help or suggestions would be appreciated. As anyone who watches golf knows:

1) they need to get a life;
2) you can watch the typical 3 hour coverage in 1.5 hours, if you skip through commercials; swing tips and silly vinnettes about the golfers.

Thanks much!

Last edited by Ralphjb; 06-28-2009 at 09:30 AM. Reason: a more thorough explaination
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  #2  
Old 06-30-2009, 07:41 AM
Ralphjb Ralphjb is offline
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Bump

Did I not phrase the question clearly? Is it too simple? Or too complicated?

Thanks!
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  #3  
Old 06-30-2009, 01:18 PM
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GKusnick GKusnick is offline
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Timeline issues in digital broadcasts usually originate with the broadcaster, not with Sage. I get bad timelines from a couple of my R5000 satellite channels, but a VideoReDo Quickstream Fix usually puts them right so that Sage can play them properly.

Alternatively, you could try opening a support ticket and submit a couple of sample recordings for the Sage support techs to analyze. They may be able to incorporate a workaround into some future release.
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Old 06-30-2009, 01:50 PM
Ralphjb Ralphjb is offline
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Quote:
Originally Posted by GKusnick View Post
Timeline issues in digital broadcasts usually originate with the broadcaster, not with Sage. I get bad timelines from a couple of my R5000 satellite channels, but a VideoReDo Quickstream Fix usually puts them right so that Sage can play them properly.

Alternatively, you could try opening a support ticket and submit a couple of sample recordings for the Sage support techs to analyze. They may be able to incorporate a workaround into some future release.
I appreciate your reply.

This only happens with the R5000 on the network, not the one connected directly to the SageTV server. It never used to happen. Suppose it could be a problem introduced in the later versions, but was seeking guidance before I experimented with earlier versions.

Thanks.
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  #5  
Old 06-30-2009, 04:20 PM
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GKusnick GKusnick is offline
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If I understand you right, the fact that it's connected by LAN instead of directly is not the only difference between the two boxes. One gets its programming from Dish, and the other from OTA; is that right? So would it be feasible then to move the OTA box and connect it directly to your Sage server for testing purposes, just to eliminate that variable from the equation? (Or conversely, connect the Dish box by LAN instead of directly.) I'm still inclined to think the problem may be with the signal being received, not with the way it gets into Sage.

Similarly, the fact that it just started recently doesn't necessarily indicate a problem with Sage. I've had a number of issues with OTA digital broadcasts in recent weeks as broadcasters reconfigured their equipment for the digital changeover.
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  #6  
Old 06-30-2009, 10:01 PM
coolpup32 coolpup32 is offline
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I'm not saying this is the problem but I had a similar problem recording SD from my pvr-500's. Where my progress bar was were starting in the middle, or after playing for 5 minutes it would be at the end of an 1 hour show, and fast forwarding really screwed it up...

My fix was to schedule a defrag once a month on my recording drives.. Not a problem since.

hope this helps
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  #7  
Old 07-02-2009, 01:39 PM
Ralphjb Ralphjb is offline
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I appreciate these suggestions.

It is correct that the modded R5000 box I am having an issue with is get over the air material and it is connected to a PC on the server which is not the SageTV server. Physically it is not possible to connect this box to SageTV server, so I can't experiment that way.

With the long weekend, I will try rolling back the Sage version and see if it eliminates the problem or not. If, I guess I will have to hope the problem clears up on its own.

Thanks.
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  #8  
Old 07-02-2009, 02:26 PM
Ralphjb Ralphjb is offline
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Something else occurred to me. On the same PC where I am having the problem with the R5000 recordings, I also have a Hauppauge HDPVR hooked up along with a copy of SageTV in network encoder mode. Could I also have this local copy of SageTV be the recording interface with the R5000? Right now, the R5000 is setup as a network encoder itself.

Did I explain this well? Doesn't feel like it.
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