sage.playbackexception while using hd theater

[mscdex]

Hi all,
i have had my hd theater for about 3 months now with no problem. I use it to play movies off my home computer. Just today i started getting this error saying sage.playbackexception everytime i play a movie or youtube. Any ideas?

[brewston]

I've seen it once or twice, a reboot (ie reseat the power cable from the rear) fixed it for me. Just pressing the power button on the remote didn't

[Sector7g]

this happened to me after trying to watch a google video clip. A power re-seat did not work. Ill try another one.

Is there a way to do factory resets ?

[JREkiwi]

I've done a bug submission on this, but I've been waiting for it to re-occur so I can send the logs from the HD-200.

John

[Lucas]

I 've seen this a few times. A reset of the HD200 and the Server was required.

In my case it was when the internet connection went down for accessing online content which leads to a timeout and also when I had my server disks spin down, the time taken for them to spinup was too long to access a video file and resulted in this condition. The fix was to disable spin-down....

[mike_ac]

One way to cause this to happen consistently is to place a video playback on pause, until the screensaver starts cycling. Then, let it sit a bit longer.

When you stop the video, power off, and power back on, attempting to play the same video from the beginning will trigger the exception.

It happens to us every time our son pauses a video, because he forgets to go back and watch it.

We unplug the HD-200, plug it back in, and everything is fine again.

We are using the 6/26 beta, btw.

I haven't submitted a bug report yet, because I'm already working another, nastier one...

[Sector7g]

I restarted the program on the server and unplugged and plugged the hd200 back in and it smartened up this time.

It had something to do with long access/load times that's for sure