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Hardware Support Discussions related to using various hardware setups with SageTV products. Anything relating to capture cards, remotes, infrared receivers/transmitters, system compatibility or other hardware related problems or suggestions should be posted here.

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  #1  
Old 09-11-2007, 08:32 PM
pvr599 pvr599 is offline
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Join Date: Jun 2006
Location: Warren, MI
Posts: 376
HDHomerun troubles

Hey guys,
I don't know what to do with this.
I bought an HDHR a few months ago and have never been able to use it. Well, I take that back, it worked great the first time I set it up, but then I upgrade the firmware that SiliconDust checks for automatically and have never been able to get it working since.

I talked to support at Silicondust after the it happened way back when. They logged on to it and said they couldn't find anything wrong.

The problem I'm having is pretty much no signal. I was able to find 7 local channels and got them all setup in SageTV. When I go to any one of the channels, first everything bogs down to nearly a stop, then all I get are blips and bleeps of the sound and the picture is in huge blocks. Unwatchable.

I don't understand how I was able to get this working with the firmware that came with it then as soon as I upgraded everything went wrong. Is there a known issue about this or am I doing something wrong. I can't figure out what that would be.

Thanks in advance,
Dana
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Diehard SageTV User
Hardware:
Vizio M550NV 55",GA-H67A-UD3H-B3 LGA 1155, Intel i3, 4Gb DDR3, USB-UIRT, 2x Colossus, 1 HDHR, HD100, HD200
Software - Win7 64 bit, SageTV 7.1.9, Java v6, HD100 firmware v20100212-0, HD200 firmware 20100909 0
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  #2  
Old 09-11-2007, 11:06 PM
Conejo Conejo is offline
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Join Date: May 2006
Location: California
Posts: 645
Are you able to view any of these channels using HDHomeRun Config (GUI) and VLC Media Player?

The GUI should show you Signal Strength, Signal Quality and Symbol Quality while you view the video in the VLC window.

I'd try diagnosing your issues using these tools first before throwing SAGE into the mix.

I've noticed that I can have good Signal strength and quality but if the Symbol quality isn't great the stream breaks up badly.
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  #3  
Old 09-12-2007, 05:22 AM
kevine kevine is offline
Sage Expert
 
Join Date: Aug 2007
Posts: 514
I agree and I would try these first. However, I am finding out with the latest Silicondust driver, firmware and the latest Sage RC3 I am able to view fine in VLC but in Sage I cannot. Myself and at least 1 other person confirmed that the firewall was preventing this Shutting down the firewall has enabled good tuning. Postings on that forum.

Try to shut down the firewall on the server as well. Are your server and HDHR on the same subnet?
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  #4  
Old 09-12-2007, 07:38 AM
jdamore jdamore is offline
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Join Date: Nov 2006
Location: Hillsborough, NJ
Posts: 292
What ver.# f/w & s/w are you trying to use with the HDHR?

I dont think think this would help but, if your still running java 1.4 (in ur sig) I would recommend upgrading to 1.6
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  #5  
Old 09-12-2007, 07:57 AM
Polypro Polypro is offline
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Join Date: Jun 2005
Posts: 1,804
What OS? QAM or OTA? BDA driver, or Network Encoder?

P
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  #6  
Old 09-12-2007, 09:46 AM
pat_smith1969 pat_smith1969 is offline
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Join Date: Jan 2007
Posts: 305
I went through this same exact issue recently. It worked for a while, then when I rebuilt my PC I couldn't get it to work.

The problem is that Silicone dust recently changed the way their drivers work. In response SageTV changed the way you have to setup the HDHR in Sage. Basically I used the directions on how to setup HDHR in MCE, using the remap file. Here are some other links to read through. I followed these and it worked great. Just got this working three days ago.

My original post. I originally mis-diagnosed the problem, but the last post is where I figured it all out.
http://forums.sage.tv/forums/showthread.php?t=27166

The Thread I used to actually setup the HDHR. I just read the first few posts and figured it out, I didn't read all 7 pages of posts.
http://forums.sage.tv/forums/showthread.php?t=25953

Hope this helps and Good Luck.
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  #7  
Old 09-12-2007, 11:06 AM
kevine kevine is offline
Sage Expert
 
Join Date: Aug 2007
Posts: 514
Assuming you are using cable and not OTA, the problem lies with everything changed in literally just the last few days. Ignore the instructions on the forum because they are not bad, just outdated.


If you have not done so already, install the latest:
Download the latest SageTV 6.2.8 RC3 and install located here:
http://forums.sagetv.com/forums/showthread.php?t=27207

Download and install latest beta drivers from Silicondust located here:
http://www.silicondust.com/forum/viewtopic.php?t=2484

Follow the NEW instructions on Silicondust site located here:
http://www.silicondust.com/forum/viewtopic.php?t=3738
Choose digital cable

These new instructions have new way of mappings and change the mappings directly in SageTV. It now allows you to scan directly in SageTV. Scanning took 1 minute for me. It went so fast I thought there was a problem.

If you have problem scanning, like I said earlier, try turning off the firewall and scan. This still continues to be a problem for me.
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  #8  
Old 09-13-2007, 02:58 PM
fyodor fyodor is offline
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Join Date: Sep 2006
Posts: 224
Also, while people here are happy to offer suggestions, I'd strongly recommend posting your problem on the Silicondust forums. Their tech support is extremely good.
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