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SageTV Media Extender Discussion related to any SageTV Media Extender used directly by SageTV. Questions, issues, problems, suggestions, etc. relating to a SageTV supported media extender should be posted here. Use the SageTV HD Theater - Media Player forum for issues related to using an HD Theater while not connected to a SageTV server.

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  #1  
Old 07-26-2020, 09:10 AM
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graywolf graywolf is offline
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HD300 Firmware update?

Started getting:
Code:
A newr firmware version is available for this device of:
<html>
It is HIGHLY recommended that you perform this update.
Do you want to update now?
(This process may take a few minutes)
When I check, It is currently 20101007-0

Not sure why getting the firmware update message all of a sudden.

Where can I get the current firmware and how to load it?
Tried the Update Firmware and it is failing.
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  #2  
Old 07-26-2020, 09:20 AM
egeller egeller is offline
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Quote:
Originally Posted by graywolf View Post
Started getting:
[CODE]A newr firmware version is available for this device of:
<html>
It is HIGHLY recommended that you perform this update.
Do you want to update now?
You are not alone. I run 2 SageTV servers. When I switched between them this morning I saw the same message on my HD300. For now I will resist the urge to update until someone can explain what is going on.
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  #3  
Old 07-26-2020, 09:53 AM
wnjj wnjj is offline
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The latest firmware is 20110506-0. I’m not sure why it just now started asking but likely due to whatever Narflex did with the server the other day. That also could be why it fails to download.
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  #4  
Old 07-26-2020, 10:06 AM
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tvmaster2 tvmaster2 is offline
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yup, me too. HD300 wants me to update firmware. Bizarre.
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  #5  
Old 07-26-2020, 02:24 PM
wnjj wnjj is offline
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Forgot to mention that my HD300 is running that latest firmware already and I don’t get an update message.
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  #6  
Old 07-26-2020, 06:49 PM
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Quote:
Originally Posted by wnjj View Post
The latest firmware is 20110506-0. I’m not sure why it just now started asking but likely due to whatever Narflex did with the server the other day. That also could be why it fails to download.
If the latest firmware is 20110506, and mine is reporting 20101007, are the updates still on the Sage servers, or do we have to update via USB or some other method now? Anyone do an update in the last few years?
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Last edited by tvmaster2; 07-26-2020 at 09:47 PM.
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  #7  
Old 07-26-2020, 08:06 PM
LHuisingh LHuisingh is offline
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I'm in the same boat on both my HD300 units. I did just perform an update a few weeks ago and it seems like the version number went backwards.
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  #8  
Old 07-27-2020, 01:45 AM
wnjj wnjj is offline
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Quote:
Originally Posted by tvmaster2 View Post
If the latest firmware is 20110506, and mine is reporting 20101007, are the updates still on the Sage servers, or do we have to update via USB or some other method now? Anyone do an update in the last few years?
Ok so it seems that 20101007 may be the last released version and what I have is the latest beta version. Firmware discussion is here: https://forums.sagetv.com/forums/sho...812#post497812

However when I click on any links to firmware locations the result is a “forbidden” error. Something is off since Narflex moved the DNS stuff the other day.
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  #9  
Old 07-27-2020, 08:13 AM
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Quote:
Originally Posted by graywolf View Post
Started getting:
Code:
A newr firmware version is available for this device of:
<html>
It is HIGHLY recommended that you perform this update.
Do you want to update now?
(This process may take a few minutes)
When I check, It is currently 20101007-0

Not sure why getting the firmware update message all of a sudden.

Where can I get the current firmware and how to load it?
Tried the Update Firmware and it is failing.
ALL three of my HD300’s are now having real problems just connnecting to the network, returning bogus IP address info and just acting sluggishly.
Are you seeing any of these signs?
For example; if I change the IP address setting, my router doesn’t see the change anymore, and just displays the old setting.
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  #10  
Old 07-27-2020, 04:39 PM
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graywolf graywolf is offline
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Quote:
Originally Posted by tvmaster2 View Post
ALL three of my HD300’s are now having real problems just connnecting to the network, returning bogus IP address info and just acting sluggishly.
Are you seeing any of these signs?
For example; if I change the IP address setting, my router doesn’t see the change anymore, and just displays the old setting.
Checked and my hd300 settings haven’t changed
I have static IP for all my SageTV hardware (server, hd200/hd300, etc)
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  #11  
Old 07-27-2020, 04:58 PM
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tvmaster2 tvmaster2 is offline
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Quote:
Originally Posted by graywolf View Post
Checked and my hd300 settings haven’t changed
I have static IP for all my SageTV hardware (server, hd200/hd300, etc)
ok, thanks. That’s what I have as well. But when I tried to change them to DHCP, the HD300’s lost connection, and now won’t reconnect.
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  #12  
Old 07-27-2020, 07:22 PM
trk2 trk2 is offline
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Just an FYI for anyone looking at upgrading the HD300 firmware. DTS-MA is broken in beta firmwares 20110217-2 and later. If you are bitstreaming DTS-MA media you will get audio drop outs or no audio. FLAC is broken in the latest official release. Playing FLAC files will cause a no audio requiring a HD300 reboot to correct.

The alternative is to use beta firmware 20110124-2 which works with FLAC and DTS-MA. To install this firmware requires a manual install. The HD300 user manual explains how to do a manual firmware install.
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  #13  
Old 07-27-2020, 09:52 PM
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Quote:
Originally Posted by trk2 View Post
Just an FYI for anyone looking at upgrading the HD300 firmware. DTS-MA is broken in beta firmwares 20110217-2 and later. If you are bitstreaming DTS-MA media you will get audio drop outs or no audio. FLAC is broken in the latest official release. Playing FLAC files will cause a no audio requiring a HD300 reboot to correct.

The alternative is to use beta firmware 20110124-2 which works with FLAC and DTS-MA. To install this firmware requires a manual install. The HD300 user manual explains how to do a manual firmware install.
ah, will 20110124-2 work for all current audio formats? Any other reasons to install it or leave best alone?
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  #14  
Old 07-27-2020, 10:03 PM
trk2 trk2 is offline
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Quote:
Originally Posted by tvmaster2 View Post
ah, will 20110124-2 work for all current audio formats? Any other reasons to install it or leave best alone?
Yes, it should work for all the advertised audio formats including hd audio. If you're not having audio problems, than I would leave it alone. If you start having audio problems, you can always give 20110124-2 a try.
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  #15  
Old 07-28-2020, 07:28 AM
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RonBoyd RonBoyd is offline
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Dumb question: I have used our HD300 as a SageTV Client continually for over ten years and I don't remember how I set it up. How does one go about viewing the System data -- specifically the Firmware version?
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  #16  
Old 07-28-2020, 09:08 AM
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tvmaster2 tvmaster2 is offline
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Quote:
Originally Posted by RonBoyd View Post
Dumb question: I have used our HD300 as a SageTV Client continually for over ten years and I don't remember how I set it up. How does one go about viewing the System data -- specifically the Firmware version?
Boot page. Settings.
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  #17  
Old 07-28-2020, 09:32 AM
KeithAbbott KeithAbbott is offline
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Setup > System Information (within SageTV main screen) also has firmware version information.
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Last edited by KeithAbbott; 07-28-2020 at 10:57 AM.
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  #18  
Old 07-28-2020, 10:43 AM
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RonBoyd RonBoyd is offline
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Quote:
Originally Posted by tvmaster2 View Post
Boot page. Settings.
Okay, that was my fault. <chuckle> How does one get to the "Boot" page?

I had looked in the SageTV display and found reference to "Firmware Version" 20101007-1. I assumed it was the HD300 data but it wasn't identified as that. In any event, I didn't know where to go from there.
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