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SageTV Software Discussion related to the SageTV application produced by SageTV. Questions, issues, problems, suggestions, etc. relating to the SageTV software application should be posted here. (Check the descriptions of the other forums; all hardware related questions go in the Hardware Support forum, etc. And, post in the customizations forum instead if any customizations are active.)

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  #1  
Old 05-19-2020, 11:41 AM
Len_Lekx Len_Lekx is offline
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Join Date: Apr 2019
Location: Toronto, Canada
Posts: 30
Can't install 32-bit...

I'm having some issues with the installation of 9.2.2 32-bit... I get an error message that must be resolved before it can continue.

I've attached a zip file of the log - but I'm out of my element here...
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  #2  
Old 05-19-2020, 12:13 PM
wnjj wnjj is offline
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Join Date: Jan 2009
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Quote:
Originally Posted by Len_Lekx View Post
I'm having some issues with the installation of 9.2.2 32-bit... I get an error message that must be resolved before it can continue.

I've attached a zip file of the log - but I'm out of my element here...
The log file says it failed to elevate. Does the user account you’re logged is as have permission to install programs?

Same issue reported here https://github.com/wixtoolset/issues/issues/5658. Are you running antivirus software? Can you disable it temporarily?
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Last edited by wnjj; 05-19-2020 at 12:21 PM.
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  #3  
Old 05-19-2020, 05:28 PM
Len_Lekx Len_Lekx is offline
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Join Date: Apr 2019
Location: Toronto, Canada
Posts: 30
Windows always asks, and I always approve.

I'm thinking along the same lines that you are - it might be an issue with the antivirus program I have installed. AVG Antivirus Free has been doing a 15-second scan of any program I run, checking for embedded malware. I've disabled the scan, and will check tomorrow to see if that changes anything...

Last edited by Len_Lekx; 05-19-2020 at 05:32 PM.
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  #4  
Old 05-20-2020, 06:57 AM
Len_Lekx Len_Lekx is offline
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Join Date: Apr 2019
Location: Toronto, Canada
Posts: 30
Turns out that it WAS the antivirus scan causing the problems - disabling the 'scan-when-run' feature cleared the problem right up.

I now have SageTV 32-bit installed on my computer - setup will come later, because I need to make a list of what channels I get through both providers in order to populate the database...
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