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Hardware Support Discussions related to using various hardware setups with SageTV products. Anything relating to capture cards, remotes, infrared receivers/transmitters, system compatibility or other hardware related problems or suggestions should be posted here.

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  #1  
Old 04-11-2020, 06:34 PM
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tvmaster2 tvmaster2 is offline
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HDHomerun reception problems

I'm using a SiliconDust HDHomeRun Connect Duo HDHR5-2US Dual Tuner at the moment.

When viewing via my iPad, Samsung Android phone or PLEX Live DVR, reception is fine, no problem. I also have a raw feed from my roof going through Satellite/Antenna diplexers in various rooms, and those OTA pictures are solid.

But when viewing through my SageTV server software, lots of pixilation, dropouts, picture disruption etc.

Any idea what Sage may be having trouble with? I've checked everything twice but am coming up blanks. I'm making some recordings currently and will see if it's effecting recordings, or if it's just a 'Live' problem. I'd like to blame my network somehow, but because my cell phone and iPad look good via my wireless router, I can't see where a network problem would be.
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Sage 9 server = Gigabyte AMD quad-core - 4 gigs - integrated ATI HD4200 chipset - SSD boot, Hitachi Deskstar show drives. HD-PVR - Colossus - Win7 32 bit. HD200/300’s networked. HDHomerun tuner. "If you've given up on Weird Al, you've given up on life" - Homer Simpson
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  #2  
Old 04-11-2020, 07:47 PM
jpwegas jpwegas is offline
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Quote:
Originally Posted by tvmaster2 View Post
Any idea what Sage may be having trouble with? I've checked everything twice but am coming up blanks. I'm making some recordings currently and will see if it's effecting recordings, or if it's just a 'Live' problem. I'd like to blame my network somehow, but because my cell phone and iPad look good via my wireless router, I can't see where a network problem would be.
Can you try plugging your SageTV box into a different port on your network switch?

--John
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  #3  
Old 04-11-2020, 09:32 PM
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tvmaster2 tvmaster2 is offline
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Originally Posted by jpwegas View Post
Can you try plugging your SageTV box into a different port on your network switch?

--John
yup, I can try that. It is the only item hooked up by wire, as my other tests were on wifi devices.
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Sage 9 server = Gigabyte AMD quad-core - 4 gigs - integrated ATI HD4200 chipset - SSD boot, Hitachi Deskstar show drives. HD-PVR - Colossus - Win7 32 bit. HD200/300’s networked. HDHomerun tuner. "If you've given up on Weird Al, you've given up on life" - Homer Simpson
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Old 04-13-2020, 01:44 PM
Galaxysurfer Galaxysurfer is offline
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I am having hiccups with my OTA signals as well. I suspect it has something to do with signal interference aka new wifi towers with 5G etc and/or drivers. I could be out to lunch on that theory but you never know. What I had to do was relocate & recalibrate the antenna again to get it to behave for awhile.
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Old 04-14-2020, 10:37 AM
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Originally Posted by Galaxysurfer View Post
I am having hiccups with my OTA signals as well. I suspect it has something to do with signal interference aka new wifi towers with 5G etc and/or drivers. I could be out to lunch on that theory but you never know. What I had to do was relocate & recalibrate the antenna again to get it to behave for awhile.
Are you using the HDHomerun by chance?
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Sage 9 server = Gigabyte AMD quad-core - 4 gigs - integrated ATI HD4200 chipset - SSD boot, Hitachi Deskstar show drives. HD-PVR - Colossus - Win7 32 bit. HD200/300’s networked. HDHomerun tuner. "If you've given up on Weird Al, you've given up on life" - Homer Simpson
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  #6  
Old 04-19-2020, 08:13 PM
Galaxysurfer Galaxysurfer is offline
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Yes as well as Hauppauge pci cards. The HDHomerun Quattro Connect are set as preferred to tape from first in Sage
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  #7  
Old 04-19-2020, 10:07 PM
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I’ve tried bypassing any switches, going directly to my router, but to no avail. There’s something about the combination of SageTV, my W7, 32 bit system, and how it’s processing the HDHomerun’s tuners which is causing the signal breakdown. Every other way to view my OTA antenna, including HDHomerun apps on iOS and Android, work just fine.
Maybe it’s a Java thing? Processor problem (Pentium Athlon X4)? And yes, it’s also lousy on SageTV media extenders, so there’s a link to the server software I reckon.
Mystery continues...
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Sage 9 server = Gigabyte AMD quad-core - 4 gigs - integrated ATI HD4200 chipset - SSD boot, Hitachi Deskstar show drives. HD-PVR - Colossus - Win7 32 bit. HD200/300’s networked. HDHomerun tuner. "If you've given up on Weird Al, you've given up on life" - Homer Simpson
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Old 04-19-2020, 10:21 PM
wnjj wnjj is offline
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In another thread aren’t you also having spinning circles and other system issues? Maybe it’s time for a replacement setup?
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  #9  
Old 04-19-2020, 11:33 PM
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tvmaster2 tvmaster2 is offline
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Originally Posted by wnjj View Post
In another thread aren’t you also having spinning circles and other system issues? Maybe it’s time for a replacement setup?
hehe, yeah, that’s coming. But this reception problem has gone on since day-one. I just noticed by accident recently that my antenna feed wasn’t the problem.
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Sage 9 server = Gigabyte AMD quad-core - 4 gigs - integrated ATI HD4200 chipset - SSD boot, Hitachi Deskstar show drives. HD-PVR - Colossus - Win7 32 bit. HD200/300’s networked. HDHomerun tuner. "If you've given up on Weird Al, you've given up on life" - Homer Simpson
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  #10  
Old 04-20-2020, 04:24 AM
NetworkGuy NetworkGuy is offline
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Originally Posted by tvmaster2 View Post
Every other way to view my OTA antenna, including HDHomerun apps on iOS and Android, work just fine.
Have you tried viewing the broadcast signal from the SageTV server?

On your SageTV system open a broswer and entering the IP address of your HDHomeRun tuner. There is an option to view live broadcast for each channel. Try viewing one of the channels that had a problem.

Also, is the problem consistent? Does it occur at specific times?
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Hardware: Intel Core i5-3330 CPU; 8GB (2 x 4GB); 2-4TB WD Blue SATA 6.0Gb/s HDD; Windows 7
Servers: ChannelsDVR, Plex, AnyStream, PlayOn,
Tuner: HDHomeRun Connect Quatro
Tuner: HDHomeRun Connect Duo
Sources: OTA, Sling Blue, Prime, Disney+,
Clients: ShieldTV (2), Fire TV Stick 4K (4)
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  #11  
Old 04-20-2020, 10:33 AM
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tvmaster2 tvmaster2 is offline
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Quote:
Originally Posted by NetworkGuy View Post
Have you tried viewing the broadcast signal from the SageTV server?

On your SageTV system open a broswer and entering the IP address of your HDHomeRun tuner. There is an option to view live broadcast for each channel. Try viewing one of the channels that had a problem.

Also, is the problem consistent? Does it occur at specific times?
I’ll try this, thanks. It would help eliminating or confirming my system software as a possible cause. Yes, the worse reception via SageTV software is constant compared to my other viewing methods.
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Sage 9 server = Gigabyte AMD quad-core - 4 gigs - integrated ATI HD4200 chipset - SSD boot, Hitachi Deskstar show drives. HD-PVR - Colossus - Win7 32 bit. HD200/300’s networked. HDHomerun tuner. "If you've given up on Weird Al, you've given up on life" - Homer Simpson
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