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SageTV Software Discussion related to the SageTV application produced by SageTV. Questions, issues, problems, suggestions, etc. relating to the SageTV software application should be posted here. (Check the descriptions of the other forums; all hardware related questions go in the Hardware Support forum, etc. And, post in the customizations forum instead if any customizations are active.)

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  #1  
Old 12-31-2019, 02:36 PM
tvmaster2's Avatar
tvmaster2 tvmaster2 is online now
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Getting lots of spinning circles and crashes all of a sudden...

Windows 7, 32 bit. Either something which was installed recently (Windows update) or a corrupted file, has caused bi-daily crashes of my Sage server. Hung-up system and spinning circle of death with non-responsive Sage software has been happening a few times a day. Recordings are either ruined in the middle or never happen.

Two tuners, one from satellite and one from cable box, but no evidence either one is the culprit. Although, changing channels on my satellite / Colossus card combo seems to cause the spinning-circle crash more often than the cable-box, HDPVR combo.

Plenty of space on the respective recording drives.

While I'm considering doing a complete re-build (it's been a couple of years), anyone have guess why this has started to happen, or maybe it's happening to someone else as well recently?

Thanks, and Happy New Year, Sage faithful...
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Sage 9 server = Gigabyte AMD quad-core - 4 gigs - integrated ATI HD4200 chipset - SSD boot, Hitachi Deskstar show drives. HD-PVR - Colossus - Win7 32 bit. HD200/300’s networked. HDHomerun tuner. "If you've given up on Weird Al, you've given up on life" - Homer Simpson

Last edited by tvmaster2; 12-31-2019 at 02:42 PM.
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  #2  
Old 12-31-2019, 03:24 PM
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KryptoNyte KryptoNyte is offline
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Sure sounds like a hard drive going down. Are you recording to the same drive that your operating system is on?
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  #3  
Old 12-31-2019, 06:05 PM
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Quote:
Originally Posted by KryptoNyte View Post
Sure sounds like a hard drive going down. Are you recording to the same drive that your operating system is on?
Nope. OS is on a SSD, and the two tuners have dedicated, 3.5” 2TB record drives. But since you’ve said this, it would be an easy test to just yank the record drives, one at a time, and see if the problem persists...
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Sage 9 server = Gigabyte AMD quad-core - 4 gigs - integrated ATI HD4200 chipset - SSD boot, Hitachi Deskstar show drives. HD-PVR - Colossus - Win7 32 bit. HD200/300’s networked. HDHomerun tuner. "If you've given up on Weird Al, you've given up on life" - Homer Simpson
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  #4  
Old 01-01-2020, 07:50 AM
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KryptoNyte KryptoNyte is offline
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You could start there. Will the system crash without Sage running at all (UI or Sage server)?
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  #5  
Old 01-01-2020, 09:30 AM
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Quote:
Originally Posted by KryptoNyte View Post
You could start there. Will the system crash without Sage running at all (UI or Sage server)?
No, I believe the system runs fine. It is Sage only which locks up. I have to bring up Task Manager to end the Sage process at that point.
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Sage 9 server = Gigabyte AMD quad-core - 4 gigs - integrated ATI HD4200 chipset - SSD boot, Hitachi Deskstar show drives. HD-PVR - Colossus - Win7 32 bit. HD200/300’s networked. HDHomerun tuner. "If you've given up on Weird Al, you've given up on life" - Homer Simpson
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  #6  
Old 03-16-2020, 04:10 AM
NetworkGuy NetworkGuy is offline
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Did you ever find out what the problem was? I am experiencing the same spinning circle since I upgraded my router.
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Hardware: Intel Core i5-3330 CPU; 8GB (2 x 4GB); 2-4TB WD Blue SATA 6.0Gb/s HDD; Windows 7
Servers: ChannelsDVR, Plex, AnyStream, PlayOn,
Tuner: HDHomeRun Connect Quatro
Tuner: HDHomeRun Connect Duo
Sources: OTA, Sling Blue, Prime, Disney+,
Clients: ShieldTV (2), Fire TV Stick 4K (4)
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  #7  
Old 03-16-2020, 08:59 AM
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Quote:
Originally Posted by NetworkGuy View Post
Did you ever find out what the problem was? I am experiencing the same spinning circle since I upgraded my router.
I have not. But lately, it began happening again, mostly when changing channels on either my Colossus or HDPVR. It’s likely something to do with a Windows 7 update, since they’re still pushing out weekly, security patches. I’m getting close to rebuilding and starting over, maybe with W10. It’s frustrating though. If the original authors were still working the main program, I imagine a lot of this wouldn’t be happening. But they’re not I imagine, and so it will continue...
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Sage 9 server = Gigabyte AMD quad-core - 4 gigs - integrated ATI HD4200 chipset - SSD boot, Hitachi Deskstar show drives. HD-PVR - Colossus - Win7 32 bit. HD200/300’s networked. HDHomerun tuner. "If you've given up on Weird Al, you've given up on life" - Homer Simpson
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  #8  
Old 03-16-2020, 09:03 AM
NetworkGuy NetworkGuy is offline
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Join Date: Dec 2009
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I have turned off Windows 7 updates on my SageTV server, so that is not it.

I also scanned all the hard drives and there are no problems.

The last time I had an issue like this was when we moved 3+ years ago. It was a bad cable.

When I installed the new router, I consolidated to a 16 port switch and used new LAN cables. I am going to switch a few of them out and see if that solves the problem.
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Hardware: Intel Core i5-3330 CPU; 8GB (2 x 4GB); 2-4TB WD Blue SATA 6.0Gb/s HDD; Windows 7
Servers: ChannelsDVR, Plex, AnyStream, PlayOn,
Tuner: HDHomeRun Connect Quatro
Tuner: HDHomeRun Connect Duo
Sources: OTA, Sling Blue, Prime, Disney+,
Clients: ShieldTV (2), Fire TV Stick 4K (4)
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  #9  
Old 03-16-2020, 09:09 AM
tvmaster2's Avatar
tvmaster2 tvmaster2 is online now
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Quote:
Originally Posted by NetworkGuy View Post
I have turned off Windows 7 updates on my SageTV server, so that is not it.

I also scanned all the hard drives and there are no problems.

The last time I had an issue like this was when we moved 3+ years ago. It was a bad cable.

When I installed the new router, I consolidated to a 16 port switch and used new LAN cables. I am going to switch a few of them out and see if that solves the problem.
Ok, good news a about the updates. The fact it happens with two different tuners, each fed with a completely different kind of source, may be hiding a clue somehow.
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Sage 9 server = Gigabyte AMD quad-core - 4 gigs - integrated ATI HD4200 chipset - SSD boot, Hitachi Deskstar show drives. HD-PVR - Colossus - Win7 32 bit. HD200/300’s networked. HDHomerun tuner. "If you've given up on Weird Al, you've given up on life" - Homer Simpson
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  #10  
Old 03-16-2020, 12:05 PM
mesh_houston mesh_houston is offline
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Join Date: Apr 2016
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I'm having the exact same problem. Only sage crash the window 10. Every other application runs fine.
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