Ssagetv 64 can't find java error

[krbaugh]

I have 9.2.1 32 bit installed and it works fine
I installed the 64 bit but I get the can't find java error

[wnjj]

Originally Posted by krbaugh

I have 9.2.1 32 bit installed and it works fine
I installed the 64 bit but I get the can't find java error

Did you install 64-bit Java? The registry key SageTV is looking for is

HKLM\Software\JavaSoft\Java Runtime Environment

[krbaugh]

yes it was installed when I installed it the 64 bit version I removed it then reinstalled it with the same error

[wnjj]

Originally Posted by krbaugh

yes it was installed when I installed it the 64 bit version I removed it then reinstalled it with the same error

What does the registry key above show on your machine?

[krbaugh]

when I do a search for HKLM\Software\JavaSoft\Java Runtime Environment
regedit does not find anything

[jusjoken]

Try searching for just "Java Runtime Environment"

k

[krbaugh]

I did that there are a bunch of entries fo that

[wnjj]

Originally Posted by krbaugh

I did that there are a bunch of entries fo that

HKLM\Software\JavaSoft\Java Runtime Environment\CurrentVersion is the specific key that SageTV is looking for. Does your system have that? It should be set to the version number, like "1.8". Then in turn there will be a HKLM\Software\JavaSoft\Java Runtime Environment\1.8\RuntimeLib entry with the path the actual java DLL.

[krbaugh]

I have cycled back around to this and yes I have the correct java entry in the registry

[wnjj]

Originally Posted by krbaugh

I have cycled back around to this and yes I have the correct java entry in the registry

What is the currentversion (value) stored in the registry and what is the hard drive path stored in the similar registry key I described above? Then check the disk for jvm.dll in that location.

That’s specifically what the loader tries to do to load the JVM.

Post screenshots of everything under HKLM\Software\JavaSoft\Java Runtime Environment with the branches all expanded.

[krbaugh]

version 1.8 see attacheed pictures

[JREkiwi]

I don't understand how you have update Java 8 Update 241 (64-bit) in the registry and folder, but Java 8 Update 191 (64-bit) displaying in your Installed Programs

John

[wnjj]

Those look ok, assuming Java Runtime Environment\CurrentVersion value is set to "1.8" (didn't see it in the pics).

The specific error message you posted in the first post happens when the SageTV launcher program tries to load the jvm.dll. The only reasons I can think of are:

1. Mixed bitness between exe and dll (i.e. 32-bit sagetv.exe loading 64-bit jvm.dll or vice-versa).
2. Bad path to jvm.dll (looks ok though)
3. Missing jvm.dll (look ok too)
4. File/user permissions preventing read of jvm.dll (unlikely)

To help prove that the sagetv.exe is using those specific keys and trying to load that exact jvm.dll, you can try the suggestion I made to temporarily modify "CurrentVersion" in a similar thread here: https://forums.sagetv.com/forums/sho...38&postcount=8

Unfortunately BigSwifty's solution of uninstall/reinstall fixed his issue without knowing why. Again, the code path from sagetv.exe to loading that dll is pretty straightforward so I'm not sure what else to suggest right now other than trying that mod to see if the error message changes.

[wnjj]

Originally Posted by JREkiwi

I don't understand how you have update Java 8 Update 241 (64-bit) in the registry and folder, but Java 8 Update 191 (64-bit) displaying in your Installed Programs

John

I suspect a newer version was tried after the original failure.

[wnjj]

One other thing I found from an old thread (https://forums.sagetv.com/forums/sho...2&postcount=16):

Make sure there isn't a "jre" folder under the sagetv folder. It will find that one first. This shouldn't happen from a fresh install but in case you copied over "stuff" from your 32-bit setup.

Looking closer at the loader code, I don't think you'd get the error message you see though. If the local JVM fails to load (i.e. wrong bitness), it falls back to using the registry.

[krbaugh]

Originally Posted by wnjj

I suspect a newer version was tried after the original failure.

Correct

[krbaugh]

Originally Posted by wnjj

One other thing I found from an old thread (https://forums.sagetv.com/forums/sho...2&postcount=16):

Make sure there isn't a "jre" folder under the sagetv folder. It will find that one first. This shouldn't happen from a fresh install but in case you copied over "stuff" from your 32-bit setup.

Looking closer at the loader code, I don't think you'd get the error message you see though. If the local JVM fails to load (i.e. wrong bitness), it falls back to using the registry.

I decided to uninstall sage 64 and remove the program file\sagetv folder to insure i did not have any old files when i tried to remove the folder I found that wiz.bin file was in use by my 32 bit install not sure why wiz.bin is not in my C:\Program Files (x86)\SageTv\SageTv folder??

[wnjj]

Originally Posted by krbaugh

I decided to uninstall sage 64 and remove the program file\sagetv folder to insure i did not have any old files when i tried to remove the folder I found that wiz.bin file was in use by my 32 bit install not sure why wiz.bin is not in my C:\Program Files (x86)\SageTv\SageTv folder??

???

That's a problem. It sounds like there is some serious mixed up paths going on. Are you running service mode or application? In service mode you can only have one of them running at a time without issues.

wiz.bin is loaded from the same directory where java engine was launched from (i.e. working directory).

Is there still a wiz.bin in the (x86) directory and what is the last updated date?

At this point I'd suggest stopping all SageTV stuff (programs and services), reboot and start fresh with one thing at a time.

[wnjj]

Also you can check the sage.properties file for an entry with "widget_db_file" to see the path to wiz.bin. Do that for both 32 and 64-bit properties files.

[krbaugh]

ok these 2 entries had the wrong path
I changed to
wizard/db_backup_file=C\:\\Program Files (x86)\\SageTV\\SageTV\\SageTV\\Wiz.bak
wizard/db_file=C\:\\Program Files (x86)\\SageTV\\SageTV\\Wiz.bin
now it is using wix.bin from the 32 bit folder
and yes I am running as a service
I have to give up the tv for now the wife wants to watch TV

Looking at all the other entries many had the wrong path
so I changed the rest to \Program Files (x86)\

I will test further when I can