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SageTV Software Discussion related to the SageTV application produced by SageTV. Questions, issues, problems, suggestions, etc. relating to the SageTV software application should be posted here. (Check the descriptions of the other forums; all hardware related questions go in the Hardware Support forum, etc. And, post in the customizations forum instead if any customizations are active.)

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  #1  
Old 09-08-2018, 04:46 PM
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Doubledose Doubledose is offline
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Join Date: Feb 2010
Location: N. E. Indiana
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Channels not working

In my area a couple of weeks ago, 2 stations redone there transmit freq. for fcc realignment. I still have these showing in the quide but they will not tune the channel. I get a no signal found. I have 2 hd home run tuners and I have went into the setup and rescanned the tuners, but the channels still do not work. I had to rescan the channels on all of my tv's to get them to work also. They did not change the local over the air channel, they just changed transmit frequencies. So how does sage handle this? how do I get these channels back to working?
Thanks
Wayne
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New setup 1-22
GIGABYTE B560 HD3 MB | Intel I5 6 core CPU | 500 GB WD SSD system drive | (2) 2TB Western Digital SSD drives pooled | 16 GB DDR ram | UHD 630 on board graphics| Win 10 64 bit | SageTV 9 | (5) Sage HD TV extenders | (1) HDHomeRun quad tuner HD OTA | (1) HDHomeRun Dual tuner HD OTA | (2) 1512 HD-PVR2s recording from 2 Dish Network VIP 211K's with Uirt ir control | MX-700 Home theater remote | 60" LED TV | (4) 32" Lcd TV's
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  #2  
Old 09-08-2018, 05:57 PM
JustFred JustFred is offline
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Join Date: May 2015
Location: Sunnyvale, Ca
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Quote:
Originally Posted by Doubledose View Post
I have 2 hd home run tuners and I have went into the setup and rescanned the tuners, but the channels still do not work.
It's not clear from your post which Setup you ran. The solution is a two stage process.

First, run a channel scan using the HdHomeRun Setup program on your PC (don't use the online version). On the Digital Antenna tab, select one of your tuners and click the Scan button. After several minutes the scan will complete. Scroll thru the channel list to verify that it includes the 2 channels of interest. Click the Apply button. At this point, you can optionally click on either of these channels in the Tune column, which will launch the HDHR viewer app to confirm that the tuner itself is able to receive the channel(s).

Next, run a channel scan in Sage. Setup -> Setup Video Sources -> select the HDHR tuner used in the above step. Then click Channel Setup -> Scan for Available Channels -> Update Scan. After a few seconds the scan will complete. To verify that Sage can access the problematic station(s), scroll thru the list of available channels, select the station and click Preview. If all the HDHR tuners are using a single OTA channel lineup, then you're done. Otherwise (if Sage had previously **copied** the channel lineup for other tuners), Sage will need need to run a channel scan for each tuner/lineup combo.
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System #1: Win7-64, I7-920, 8 GB mem, 4TB HD. Java-64 1.8.0_141. Sage-64 v9.2.1 ATSC: 2x HDHR-US (1st gen white) tuners. HD-200.
System #2: Win7-64, I7-920, 8 GB mem, 4TB HD. Java 1.8.0_131. Sage v9.1.6.747. ClearQAM: 2x HDHR3-US tuners. HD-200.
System #3: Win7-64, I7-920, 12 GB mem, 4TB HD. Java-64 1.8.0_141. Sage-64 v9.2.1 ATSC: 2x HVR2250; Spectrum Cable via HDPVR & USB-UIRT. 3x HD-200.

Last edited by JustFred; 09-08-2018 at 08:31 PM.
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  #3  
Old 09-09-2018, 11:35 AM
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Doubledose Doubledose is offline
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Join Date: Feb 2010
Location: N. E. Indiana
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Quote:
Originally Posted by JustFred View Post
It's not clear from your post which Setup you ran. The solution is a two stage process.


Next, run a channel scan in Sage. Setup -> Setup Video Sources -> select the HDHR tuner used in the above step. Then click Channel Setup -> Scan for Available Channels -> Update Scan. After a few seconds the scan will complete. To verify that Sage can access the problematic station(s), scroll thru the list of available channels, select the station and click Preview. If all the HDHR tuners are using a single OTA channel lineup, then you're done. Otherwise (if Sage had previously **copied** the channel lineup for other tuners), Sage will need need to run a channel scan for each tuner/lineup combo.
That was it, I just could not remember that step in sage tv. My system just sits there and runs and runs and runs and with this channel change thing I didnt remember what I had to do.
Thanks
Wayne
__________________
New setup 1-22
GIGABYTE B560 HD3 MB | Intel I5 6 core CPU | 500 GB WD SSD system drive | (2) 2TB Western Digital SSD drives pooled | 16 GB DDR ram | UHD 630 on board graphics| Win 10 64 bit | SageTV 9 | (5) Sage HD TV extenders | (1) HDHomeRun quad tuner HD OTA | (1) HDHomeRun Dual tuner HD OTA | (2) 1512 HD-PVR2s recording from 2 Dish Network VIP 211K's with Uirt ir control | MX-700 Home theater remote | 60" LED TV | (4) 32" Lcd TV's
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