EPG data not updating future information

[SteveP]

EPG data is missing starting next Thursday the 12th. Channel data deteriorates during the day. Some channels show No Data early in the day and by the end of the day all channels show No Data. System Status shows the EPG update as always the current time and the next update is always 0.

I have been using Sage V9 since April and the Schedules Direct EPG data since June. Everything has been smooth until now.

Thanks,
Steve

[NetworkGuy]

What SD lineup are you using?

[SteveP]

I'm using Local Over the Air Broadcast for zip 75007 (Dallas, TX area).

[SteveP]

The issue definitely revolves around System Status always showing the EPG update as the current time, and the next update is always 0.

I tried using Sage's repair function, but no change. I also deleted a tuner and used the configuration wizard to add the source back in. Still no change.

Help!

Steve

[wnjj]

Post your sagetv_0.txt file or look in it for 'EPG' messages.

[SteveP]

I've attached the sagetv_0 file. I looked through it and found an EPG error with no explanation of what the error is. Any help would be greatly appreciated.

Thanks,
Steve

[wnjj]

There's a null pointer exception crashing in the EPG update. I see you're running an older version of V9. There have been fixes for those nulls in the EPG code since. Update to the latest version.

I think you're hitting one of the bugs fixed in 9.1.4 here: https://github.com/google/sagetv/blo...r/CHANGELOG.md

[SteveP]

Thank you for the information. I updated Sage to v9.1.7. No change. I've attached the latest sagetv_0 file.

I see after the null exception there are several lines that reference Java. Could Java have taken a hit and needs to be reinstalled?

Steve

[wnjj]

Originally Posted by SteveP

Thank you for the information. I updated Sage to v9.1.7. No change. I've attached the latest sagetv_0 file.

I see after the null exception there are several lines that reference Java. Could Java have taken a hit and needs to be reinstalled?

Steve

Looks like there's another bug in the SDEPG code where a null isn't being checked. I don't know why it's null. That's something EnterNoEscape will have to look in to.

The getStationID() function call is invalid because the station instance is null.

In SDRipper.java:

        for (int i = 0; i < numChans; i++)
        {
          SDStation station = map.getStations()[i];

          int stationID = station.getStationID();

Thu 10/5 11:30:11.347 [EPG@d13ca8] SDEPG got 103 channels
Thu 10/5 11:30:11.376 [EPG@d13ca8] SDEPG Exception thrown: null
Thu 10/5 11:30:11.376 [EPG@d13ca8] java.lang.NullPointerException
Thu 10/5 11:30:11.376 [EPG@d13ca8] 	at sage.epg.sd.SDRipper.extractGuide(SDRipper.java:1364)

[SteveP]

Is there a way I should report this bug so it is looked into?

Steve

[wnjj]

Originally Posted by SteveP

Is there a way I should report this bug so it is looked into?

Steve

You can post issues on github (https://github.com/google/sagetv/issues) but you need to make an account.

EnterNoEscape usually watches these forums but I can PM him in case he hasn't seen this yet.

[SteveP]

wnjj, I sent EnterNoEscape a pm yesterday, and I just posted the issue on Github.

Thanks for your help,
Steve

[EnterNoEscape]

This looks like it might be more of an issue with the JSON returned by Schedules Direct. I posted on GitHub what I need to correctly determine the cause.

[SteveP]

It seems like more users than me would be seeing this issue. Because of this, I thought maybe my system had a unique issue. I fully uninstalled Sage and then reinstalled it (V9.1.7). I reused the sage.property and wiz.bin files from before the uninstall. Same results in terms of getting a null response (I first deleted a tuner and re-added it so I could enter my sdepg user name and password).

[rkulagow]

Originally Posted by EnterNoEscape

This looks like it might be more of an issue with the JSON returned by Schedules Direct. I posted on GitHub what I need to correctly determine the cause.

I found the issue; it's on our side. The lineup is fixed. I need to add some additional error checking.

[SteveP]

Cool! Thank you very much for checking on this.

Steve

[EnterNoEscape]

Originally Posted by rkulagow

I found the issue; it's on our side. The lineup is fixed. I need to add some additional error checking.

Thank you for looking into this so fast.

[michaelh]

I'm running into the same problem. Apparently this began a few days ago for me since it was recording fine early in the week.

Is there any way we can get this fix ahead of the next release or somehow manually fix the epg?

Sat 10/14 10:59:30.432 [EPG@1ff4583] SDEPG got 83 channels
Sat 10/14 10:59:30.463 [FinalRender-SAGETV_PROCESS_LOCAL_UI@950020] Creating the D3D device manager
Sat 10/14 10:59:30.463 [FinalRender-SAGETV_PROCESS_LOCAL_UI@950020] Creating D3D Device
Sat 10/14 10:59:30.489 [FinalRender-SAGETV_PROCESS_LOCAL_UI@950020] DX9Renderer NATIVE WARNING (non-FAILURE) line 589 hr=0x8876086a
Sat 10/14 10:59:30.489 [FinalRender-SAGETV_PROCESS_LOCAL_UI@950020] DX9Renderer creation failed. Wait and then try again, it worked before...size 1920x1080
Sat 10/14 10:59:30.572 [EPG@1ff4583] SDEPG Exception thrown: null
Sat 10/14 10:59:30.599 [EPG@1ff4583] java.lang.NullPointerException
Sat 10/14 10:59:30.599 [EPG@1ff4583] at sage.epg.sd.SDRipper.extractGuide(SDRipper.java:1341)
Sat 10/14 10:59:30.600 [EPG@1ff4583] at sage.EPGDataSource.expand(EPGDataSource.java:709)
Sat 10/14 10:59:30.600 [EPG@1ff4583] at sage.EPG.run(EPG.java:783)
Sat 10/14 10:59:30.600 [EPG@1ff4583] at java.lang.Thread.run(Unknown Source)
Sat 10/14 10:59:30.601 [EPG@1ff4583] ERROR Updating EPG Source Local Over the Air Broadcast - 75025 (sdepg)
Sat 10/14 10:59:30.628 [EPG@1ff4583] ErrorText:expand called on Local Over the Air Broadcast - 75025 (sdepg) at Sat 10/14 10:59:29.689 expandedUntil=Sat 10/14 9:57:19.468 scannedUntil=Sat 10/14 11:00:00.000
EPG Expanding Local Over the Air Broadcast - 75025 (sdepg) at Sat 10/14 10:59:29.738

[jusjoken]

Originally Posted by michaelh

I'm running into the same problem. Apparently this began a few days ago for me since it was recording fine early in the week.

Is there any way we can get this fix ahead of the next release or somehow manually fix the epg?

Sat 10/14 10:59:30.432 [EPG@1ff4583] SDEPG got 83 channels
Sat 10/14 10:59:30.463 [FinalRender-SAGETV_PROCESS_LOCAL_UI@950020] Creating the D3D device manager
Sat 10/14 10:59:30.463 [FinalRender-SAGETV_PROCESS_LOCAL_UI@950020] Creating D3D Device
Sat 10/14 10:59:30.489 [FinalRender-SAGETV_PROCESS_LOCAL_UI@950020] DX9Renderer NATIVE WARNING (non-FAILURE) line 589 hr=0x8876086a
Sat 10/14 10:59:30.489 [FinalRender-SAGETV_PROCESS_LOCAL_UI@950020] DX9Renderer creation failed. Wait and then try again, it worked before...size 1920x1080
Sat 10/14 10:59:30.572 [EPG@1ff4583] SDEPG Exception thrown: null
Sat 10/14 10:59:30.599 [EPG@1ff4583] java.lang.NullPointerException
Sat 10/14 10:59:30.599 [EPG@1ff4583] at sage.epg.sd.SDRipper.extractGuide(SDRipper.java:1341)
Sat 10/14 10:59:30.600 [EPG@1ff4583] at sage.EPGDataSource.expand(EPGDataSource.java:709)
Sat 10/14 10:59:30.600 [EPG@1ff4583] at sage.EPG.run(EPG.java:783)
Sat 10/14 10:59:30.600 [EPG@1ff4583] at java.lang.Thread.run(Unknown Source)
Sat 10/14 10:59:30.601 [EPG@1ff4583] ERROR Updating EPG Source Local Over the Air Broadcast - 75025 (sdepg)
Sat 10/14 10:59:30.628 [EPG@1ff4583] ErrorText:expand called on Local Over the Air Broadcast - 75025 (sdepg) at Sat 10/14 10:59:29.689 expandedUntil=Sat 10/14 9:57:19.468 scannedUntil=Sat 10/14 11:00:00.000
EPG Expanding Local Over the Air Broadcast - 75025 (sdepg) at Sat 10/14 10:59:29.738

Open a ticket on the SD site for your lineup and if its the same issue then they will fix your lineup.

k

[michaelh]

Thanks. They were able to fix my lineup. somehow.