problem with program guide data updating

sflamm · #1 02-18-2017, 06:38 PM

Using Schedules Direct.. copied a channel list for another tuner and added some channels.

The program guide for the new channels is not showing up... (see attached image).

I have gone under he video device and toggled channel to try to trigger an update... but it has not worked.

How do I correct this?

sflamm · #2 02-18-2017, 06:55 PM

restarting the server seemed to have updated the channel guide... but that seems like a pretty dramatic way to force a channel guide update.

Is there a better way to force a channel guide update? (used to be able to just select/deselect channels).

sflamm · #3 02-18-2017, 06:56 PM

Using Schedules Direct.. copied a channel list for another tuner and added some channels.

The program guide for the new channels is not showing up... (see attached image).

I have gone under he video device and toggled channel to try to trigger an update... but it has not worked.

restarting the server seemed to have updated the channel guide... but that seems like a pretty dramatic way to force a channel guide update.

Is there a better way to force a channel guide update? (used to be able to just select/deselect channels).

* merged with existing topic with same question *

EnterNoEscape · #4 02-18-2017, 08:02 PM

Quote:

Originally Posted by sflamm

Using Schedules Direct.. copied a channel list for another tuner and added some channels.

The program guide for the new channels is not showing up... (see attached image).

I have gone under he video device and toggled channel to try to trigger an update... but it has not worked.

restarting the server seemed to have updated the channel guide... but that seems like a pretty dramatic way to force a channel guide update.

Is there a better way to force a channel guide update? (used to be able to just select/deselect channels).

If restarting the server made the updates happen then it's unlikely an issue with the Schedules Direct EPG importer. If you had some SageTV logs from when the data was not present, I could tell you what likely happened.

sflamm · #5 02-19-2017, 01:56 AM

next time it happens will send log file.

thanks for quick response.

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