Unable to Add New Favorite

[brookb]

I recently updated from v7 to v9. Most things seem to be working OK. But today I tried adding a new favorite, and I couldn't do it. A window popped up that said "Unable to create a new Favorite for The Blacklist: Redemption" OK.

I tried creating favorites of other shows. No dice. I tried logging in as 'Admin' on the multiuser choice. Still can't add favorite. I have debug logging enabled, and found a complaint that seemed to indicate that the AddFavorite java method could not be found in the sagex library.

So I went and uninstalled all sagex components and reinstalled them. That required me to uninstall a whole bunch of other things as well and reinstall them. But even after doing that, the problem still occurs.

A section of the log file is shown below:

Mon 2/20 23:37:17.448 [Fork-BASE-64664@14eb1e0] Keyword Terms: +(title:blacklist*)
Mon 2/20 23:37:18.582 [EventRouter-e0cb4e5fbd7c@3aa17d] processUserEvent-UserEvent[right] evtTime=Mon 2/20 23:37:18.582
Mon 2/20 23:37:19.016 [EventRouter-e0cb4e5fbd7c@3aa17d] processUserEvent-UserEvent[right] evtTime=Mon 2/20 23:37:19.016
Mon 2/20 23:37:19.321 [EventRouter-e0cb4e5fbd7c@3aa17d] processUserEvent-UserEvent[right] evtTime=Mon 2/20 23:37:19.320
Mon 2/20 23:37:19.925 [EventRouter-e0cb4e5fbd7c@3aa17d] processUserEvent-UserEvent[select] evtTime=Mon 2/20 23:37:19.924
Mon 2/20 23:37:19.926 [EventRouter-e0cb4e5fbd7c@3aa17d] java.lang.reflect.InvocationTargetException
Mon 2/20 23:37:19.926 [EventRouter-e0cb4e5fbd7c@3aa17d] sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
Mon 2/20 23:37:19.926 [EventRouter-e0cb4e5fbd7c@3aa17d] sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
Mon 2/20 23:37:19.927 [EventRouter-e0cb4e5fbd7c@3aa17d] sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
Mon 2/20 23:37:19.927 [EventRouter-e0cb4e5fbd7c@3aa17d] java.lang.reflect.Method.invoke(Unknown Source)
Mon 2/20 23:37:19.927 [EventRouter-e0cb4e5fbd7c@3aa17d] sage.Catbert$ReflectedJEPFunction.run(Catbert.java:2142)
Mon 2/20 23:37:19.928 [EventRouter-e0cb4e5fbd7c@3aa17d] sage.jep.JEP$CommandEvaluator.evaluate(JEP.java:586)
Mon 2/20 23:37:19.928 [EventRouter-e0cb4e5fbd7c@3aa17d] sage.jep.JEP.getValueAsObject(JEP.java:428)
Mon 2/20 23:37:19.928 [EventRouter-e0cb4e5fbd7c@3aa17d] sage.Catbert.evaluateExpression(Catbert.java:641)
Mon 2/20 23:37:19.929 [EventRouter-e0cb4e5fbd7c@3aa17d] sage.ZPseudoComp.processChain(ZPseudoComp.java:4641)
Mon 2/20 23:37:19.929 [EventRouter-e0cb4e5fbd7c@3aa17d] sage.ZPseudoComp.processChain(ZPseudoComp.java:4579)
Mon 2/20 23:37:19.930 [EventRouter-e0cb4e5fbd7c@3aa17d] sage.ZPseudoComp.actionPerformed(ZPseudoComp.java:4562)
Mon 2/20 23:37:19.930 [EventRouter-e0cb4e5fbd7c@3aa17d] sage.ZPseudoComp.action(ZPseudoComp.java:3800)
Mon 2/20 23:37:19.930 [EventRouter-e0cb4e5fbd7c@3aa17d] sage.PseudoMenu.action(PseudoMenu.java:225)
Mon 2/20 23:37:19.931 [EventRouter-e0cb4e5fbd7c@3aa17d] sage.EventRouter.processUserEvent(EventRouter.java:882)
Mon 2/20 23:37:19.931 [EventRouter-e0cb4e5fbd7c@3aa17d] sage.EventRouter.run(EventRouter.java:942)
Mon 2/20 23:37:19.931 [EventRouter-e0cb4e5fbd7c@3aa17d] java.lang.Thread.run(Unknown Source)
Mon 2/20 23:37:19.932 [EventRouter-e0cb4e5fbd7c@3aa17d] java.lang.NoSuchMethodError: sagex.api.FavoriteAPI.AddFavorite(Ljava/lang/String;ZZLjava/lang/String;Ljava/lang/String;Ljava/lang/String;Ljava/lang/String;Ljava/lang/String;Ljava/lang/String;Ljava/lang/String;Ljava/lang/String;Ljava/lang/String;Ljava/lang/String;Ljava/lang/String;)Ljava/lang/Object;
Mon 2/20 23:37:19.932 [EventRouter-e0cb4e5fbd7c@3aa17d] tmiranda.mus.API.addFavorite(API.java:1713)
Mon 2/20 23:37:19.932 [EventRouter-e0cb4e5fbd7c@3aa17d] sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
Mon 2/20 23:37:19.933 [EventRouter-e0cb4e5fbd7c@3aa17d] sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
Mon 2/20 23:37:19.933 [EventRouter-e0cb4e5fbd7c@3aa17d] sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
Mon 2/20 23:37:19.933 [EventRouter-e0cb4e5fbd7c@3aa17d] java.lang.reflect.Method.invoke(Unknown Source)
Mon 2/20 23:37:19.934 [EventRouter-e0cb4e5fbd7c@3aa17d] sage.Catbert$ReflectedJEPFunction.run(Catbert.java:2142)
Mon 2/20 23:37:19.934 [EventRouter-e0cb4e5fbd7c@3aa17d] sage.jep.JEP$CommandEvaluator.evaluate(JEP.java:586)
Mon 2/20 23:37:19.935 [EventRouter-e0cb4e5fbd7c@3aa17d] sage.jep.JEP.getValueAsObject(JEP.java:428)
Mon 2/20 23:37:19.935 [EventRouter-e0cb4e5fbd7c@3aa17d] sage.Catbert.evaluateExpression(Catbert.java:641)
Mon 2/20 23:37:19.935 [EventRouter-e0cb4e5fbd7c@3aa17d] sage.ZPseudoComp.processChain(ZPseudoComp.java:4641)
Mon 2/20 23:37:19.936 [EventRouter-e0cb4e5fbd7c@3aa17d] sage.ZPseudoComp.processChain(ZPseudoComp.java:4579)
Mon 2/20 23:37:19.936 [EventRouter-e0cb4e5fbd7c@3aa17d] sage.ZPseudoComp.actionPerformed(ZPseudoComp.java:4562)
Mon 2/20 23:37:19.937 [EventRouter-e0cb4e5fbd7c@3aa17d] sage.ZPseudoComp.action(ZPseudoComp.java:3800)
Mon 2/20 23:37:19.937 [EventRouter-e0cb4e5fbd7c@3aa17d] sage.PseudoMenu.action(PseudoMenu.java:225)
Mon 2/20 23:37:19.937 [EventRouter-e0cb4e5fbd7c@3aa17d] sage.EventRouter.processUserEvent(EventRouter.java:882)
Mon 2/20 23:37:19.938 [EventRouter-e0cb4e5fbd7c@3aa17d] sage.EventRouter.run(EventRouter.java:942)
Mon 2/20 23:37:19.938 [EventRouter-e0cb4e5fbd7c@3aa17d] java.lang.Thread.run(Unknown Source)
Mon 2/20 23:37:19.939 [EventRouter-e0cb4e5fbd7c@3aa17d] EXCEPTION in getValueAsObject:sage.jep.ParseException: Error in method reflection of tmiranda_mus_API_addFavorite of java.lang.reflect.InvocationTargetException for:tmiranda_mus_API_addFavorite(Title, FRuns, RRuns, null, null, null, null, null, null, null, null, null, null, null)
Mon 2/20 23:37:19.941 [EventRouter-e0cb4e5fbd7c@3aa17d] processOptionsMenu optionsMenu=default:BASE-49631|OptionsMenu:Unable to add Favorite

Any help is appreciated.

[Fuzzy]

How are you trying to add the favorite? sagex should not be involved at all for a core function such as this.

[tmiranda]

Looks like you have the "Multi User Support" plugin installed. Try uninstalling it and any dependencies. I haven't updated that plugin in a LONG time.

[brookb]

Thanks guys,

Uninstalling multiuser did resolve the problem. But it created a new one in that now I don't have MultiUser capability. I suppose I can uninstall, add a favorite, and then reinstall each time. But that doesn't sound like much fun.

Tmiranda: Any plans on updating the MultiUser plugin anytime soon? If not, I understand. . .

And I really appreciate all of the work you guys do to keep Sage alive and doing good things for all of us. I've been using it for well over a decade now, and still love it.

Thanks!

Brook

[tmiranda]

I'll take a look. It's an odd error. It's basically telling me it can't find the "real" AddFavorite API. (MultiUser basically replaces the API with it's own AddFavorite and then under the covers calls the real AddFavorite.)

[brookb]

Thanks for looking into it, TMiranda. I'm looking forward to hearing what you find.

[lotusvball]

Any update on this. I am having the same issue now. When I disable multi-user support I can add a favorite, but with it enabled I can not.

[brookb]

I've ended up just leaving Multi User disabled. I haven't tried reinstalling it lately to see if TMiranda has come up with a fix. But it sounds like your experience is that it has not been fixed.

I'm guessing not a lot of people use the multi user feature, or we'd see more folks asking for the add favorite functionality to be fixed. It sure would be great to be able to use Multi-User again :-)