SageTV Community  

Go Back   SageTV Community > Hardware Support > Hardware Support
Forum Rules FAQs Community Downloads Today's Posts Search

Notices

Hardware Support Discussions related to using various hardware setups with SageTV products. Anything relating to capture cards, remotes, infrared receivers/transmitters, system compatibility or other hardware related problems or suggestions should be posted here.

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 05-19-2014, 12:52 AM
tvmaster2's Avatar
tvmaster2 tvmaster2 is offline
SageTVaholic
 
Join Date: Jun 2005
Location: tarana
Posts: 4,241
Switched digital, cable set-top-boxes & channel shut-down

Most cable companies have either converted or will convert soon to Switched Digital video.
A downside of this is that channels are shut down if left unattended after a certain amount of time.
When this happens, the set top box usually displays a warning, etc. stating " this channel is no longer available, at which point you must reselect the channel, or change to a different channel and then back again.

Generally speaking, what's the time, in hours, that cable companies set their boxes to shut down - four, five, six, ten hours?
And note your cable company.
Thanks
__________________
Sage 9 server = Gigabyte AMD quad-core - 4 gigs - integrated ATI HD4200 chipset - SSD boot, Hitachi Deskstar show drives. HD-PVR - Colossus - Win7 32 bit. HD200/300’s networked. HDHomerun tuner. "If you've given up on Weird Al, you've given up on life" - Homer Simpson
Reply With Quote
  #2  
Old 05-19-2014, 08:18 AM
will will is offline
Sage Fanatic
 
Join Date: Jul 2009
Location: New York
Posts: 798
Quote:
Originally Posted by tvmaster2 View Post
Most cable companies have either converted or will convert soon to Switched Digital video. A downside of this is that channels are shut down if left unattended after a certain amount of time.
When this happens, the set top box usually displays a warning, etc. stating " this channel is no longer available, at which point you must reselect the channel, or change to a different channel and then back again.
I think I have this with Time Warner but I have never experienced any issues with my cable box recordings. The longest movie/show that I recall recording is 3 hours so I would be willing to bet that the message won't appear for 3.5 to 4 hours. As long as you have SageTV set to "always tune channel" it should resend the change channel command even if you are recording different shows on the same channel back to back and this should reset the clock on inactivity. So really only three hour plus programs are the ones to worry about.

You should try recording a 4 hour show to see if the message appears towards the end (maybe cspan has something that long).
__________________
Will

OS: Windows 7
Hardware: Intel Core i7-920 with 12GB RAM & an Adaptec 5805 with a Chenbro 36-port SAS Expander
Case: Antec 1200 with 4 iStarUSA trayless hot-swap cages (20 drives max)
Drives: 8 Toshiba/Hitachi 2TB drives in a RAID 6 & 7 Toshiba 3TB drives in a RAID 6
Capture Cards: HDHomeRun Connect Quatro 4, Hauppauge 60 HD-PVR
Players: 5 HD300s, 2 HD200s
Reply With Quote
  #3  
Old 05-19-2014, 08:32 AM
robk's Avatar
robk robk is offline
Sage Aficionado
 
Join Date: May 2004
Posts: 283
I have "Bright House" owned by TWC I believe. The timeout to "press A to continue" seems to be different depending on the channel. Stations like History, AHC, Military, NatGeo go off in 2 hours. Pay movie channels usually do not timeout with SDV here. It is a royal PITA.
Rob
Reply With Quote
  #4  
Old 05-19-2014, 08:52 AM
stanger89's Avatar
stanger89 stanger89 is offline
SageTVaholic
 
Join Date: May 2003
Location: Marion, IA
Posts: 15,188
When I had Dish, the box would go into power save overnight (when it downloaded guide data) or after a timeout. What I did was enable "Always Tune Channel", and then defined a channel change prefix as "Enter", which was the button to bring the box out of sleep.

It seems something similar should work for SDV too, just add a tuning prefix so the first thing Sage does before every recording is fire the key to "wake up" the box.
Reply With Quote
  #5  
Old 05-19-2014, 10:52 AM
tvmaster2's Avatar
tvmaster2 tvmaster2 is offline
SageTVaholic
 
Join Date: Jun 2005
Location: tarana
Posts: 4,241
Thanks for the replies. I use 1394 tuning, and in the past, "always tune channel" doesn't always retune, or refresh the channel that switched digital turned dormant.

As a workaround (especially when travelling where I don't have direct access to the set top box), I set up dummy recordings on a channel that's different than the last one recorded from and the next one coming up. That way, the box selects a new channel, aka a refresh of sorts.

I can then delete the dummy recordings. The only time it's a problem is when there's a marathon longer than 4 hours. Then, it's up to the TV gods if I get a good recording.

@#$%$ cable companies - luckily my satellite box doesn't used swd yet.
__________________
Sage 9 server = Gigabyte AMD quad-core - 4 gigs - integrated ATI HD4200 chipset - SSD boot, Hitachi Deskstar show drives. HD-PVR - Colossus - Win7 32 bit. HD200/300’s networked. HDHomerun tuner. "If you've given up on Weird Al, you've given up on life" - Homer Simpson
Reply With Quote
  #6  
Old 05-19-2014, 04:56 PM
KryptoNyte's Avatar
KryptoNyte KryptoNyte is offline
SageTVaholic
 
Join Date: Dec 2006
Posts: 2,754
Time Warner here, and 4 hours is the limit on one show recording with the set top box. I have noticed that the channel not available, try again later, message does seem to surface when there is a signal problem. I have also found that it does it more frequently when the box goes to sleep.

To solve the issue of successfully tuning a channel, I have found one specific channel (ABC Family) that always tunes and never sleeps (when I say sleep I really mean dropping the box to 480p even when all sleep settings are disabled), it either has a very strong signal, or possibly it's a non-SDV channel - so I have SageTV do a daily recurring 1 minute recording at 5:15AM to that channel, to be sure that the box is ready for a channel change and successfully tunes the next channel.

I have concluded that when a channel doesn't tune that it's a signal issue (and had Time Warner techs confirm), so when this occurs, I call Time Warner and make them send out a technician to resolve it.
Reply With Quote
  #7  
Old 05-22-2014, 01:18 PM
wayner wayner is offline
SageTVaholic
 
Join Date: Jan 2008
Location: Toronto, ON
Posts: 7,491
Quote:
Originally Posted by will View Post
So really only three hour plus programs are the ones to worry about.
Which is pretty much every NFL game these days.

Not to mention playoff hockey games, major golf tournaments where they show 5-6 hours on Saturday and Sunday and the Ryder Cup.
__________________
New Server - Sage9 on unRAID 2xHD-PVR, HDHR for OTA
Old Server - Sage7 on Win7Pro-i660CPU with 4.6TB, HD-PVR, HDHR OTA, HVR-1850 OTA
Clients - 2xHD-300, 8xHD-200 Extenders, Client+2xPlaceshifter and a WHS which acts as a backup Sage server
Reply With Quote
  #8  
Old 05-23-2014, 10:17 AM
MattHelm MattHelm is offline
Sage Icon
 
Join Date: Jun 2005
Location: Chicago, IL
Posts: 1,209
Would a quick volume up/down work? You'd still need a program to do it, but that would seem to be the least intrusive.
__________________
Server #1= AMD A10-5800, 8G RAM, F2A85-M PRO, 12TB, HDHomerun Prime, HDHR, Colossus (Playback - HD-200)
Server #2= AMD X2 3800+, 2G RAM, M2NPV-VM, 2TB, 3x HDHR OTA (Playback - HD-200)
Reply With Quote
  #9  
Old 05-23-2014, 11:21 AM
Tiki's Avatar
Tiki Tiki is offline
Sage Icon
 
Join Date: Feb 2005
Location: Southwest Florida, USA
Posts: 2,009
Quote:
Originally Posted by MattHelm View Post
Would a quick volume up/down work? You'd still need a program to do it, but that would seem to be the least intrusive.
Usually, the volume commands from your STB remote just adjust the volume on your TV (the STB doesn't even see those commands).

A lot of STB's have a Quit or Exit button for backing out of menus - that might work.
__________________
Server: Ryzen 2400G with integrated graphics, ASRock X470 Taichi Motherboard, HDMI output to Vizio 1080p LCD, Win10-64Bit (Professional), 16GB RAM
Capture Devices (7 tuners): Colossus (x1), HDHR Prime (x2)
,USBUIRT (multi-zone)
Source:
Comcast/Xfinity X1 Cable
Primary Client: Server Other Clients: (1) HD200, (1) HD300
Retired Equipment: MediaMVP, PVR150 (x2), PVR150MCE,
HDHR, HVR-2250, HD-PVR
Reply With Quote
  #10  
Old 05-23-2014, 11:07 PM
tvmaster2's Avatar
tvmaster2 tvmaster2 is offline
SageTVaholic
 
Join Date: Jun 2005
Location: tarana
Posts: 4,241
I haven't found a single thing that works, but if someone wrote a tiny plugin that essentially sent a "Hi - reset the timing of this channel" hit to set-top boxes, they'd be very popular with a lot of Sage users. Something that was adjustable from one to 24 hours let's say? The real problem is when you travel, 'cause you can't do anything manually.
Anyone at all?
Slugger?
__________________
Sage 9 server = Gigabyte AMD quad-core - 4 gigs - integrated ATI HD4200 chipset - SSD boot, Hitachi Deskstar show drives. HD-PVR - Colossus - Win7 32 bit. HD200/300’s networked. HDHomerun tuner. "If you've given up on Weird Al, you've given up on life" - Homer Simpson
Reply With Quote
  #11  
Old 05-24-2014, 07:59 AM
stanger89's Avatar
stanger89 stanger89 is offline
SageTVaholic
 
Join Date: May 2003
Location: Marion, IA
Posts: 15,188
There's this:
http://forums.sagetv.com/forums/down...do=file&id=246
Reply With Quote
  #12  
Old 05-26-2014, 07:12 PM
tvmaster2's Avatar
tvmaster2 tvmaster2 is offline
SageTVaholic
 
Join Date: Jun 2005
Location: tarana
Posts: 4,241
That looks like a good possibility for USB-UIRT users.
__________________
Sage 9 server = Gigabyte AMD quad-core - 4 gigs - integrated ATI HD4200 chipset - SSD boot, Hitachi Deskstar show drives. HD-PVR - Colossus - Win7 32 bit. HD200/300’s networked. HDHomerun tuner. "If you've given up on Weird Al, you've given up on life" - Homer Simpson
Reply With Quote
  #13  
Old 05-26-2014, 08:07 PM
BobPhoenix BobPhoenix is offline
SageTVaholic
 
Join Date: Oct 2004
Posts: 3,152
Quote:
Originally Posted by tvmaster2 View Post
That looks like a good possibility for USB-UIRT users.
You could just use it to keep the STB awake and whatever you currently use to tune in SageTV.
__________________
"Keep your goals away from the trolls"
Reply With Quote
  #14  
Old 05-27-2014, 10:08 PM
tvmaster2's Avatar
tvmaster2 tvmaster2 is offline
SageTVaholic
 
Join Date: Jun 2005
Location: tarana
Posts: 4,241
Quote:
Originally Posted by BobPhoenix View Post
You could just use it to keep the STB awake and whatever you currently use to tune in SageTV.
Even if I didn't have a USB UIRT?
__________________
Sage 9 server = Gigabyte AMD quad-core - 4 gigs - integrated ATI HD4200 chipset - SSD boot, Hitachi Deskstar show drives. HD-PVR - Colossus - Win7 32 bit. HD200/300’s networked. HDHomerun tuner. "If you've given up on Weird Al, you've given up on life" - Homer Simpson
Reply With Quote
  #15  
Old 05-28-2014, 07:14 AM
BobPhoenix BobPhoenix is offline
SageTVaholic
 
Join Date: Oct 2004
Posts: 3,152
Quote:
Originally Posted by tvmaster2 View Post
Even if I didn't have a USB UIRT?
Just meant you could BUY one to keep the STB awake and still use firewire or whatever else you are currently using to change channels.
__________________
"Keep your goals away from the trolls"
Reply With Quote
  #16  
Old 05-28-2014, 08:09 AM
tvmaster2's Avatar
tvmaster2 tvmaster2 is offline
SageTVaholic
 
Join Date: Jun 2005
Location: tarana
Posts: 4,241
Quote:
Originally Posted by BobPhoenix View Post
Just meant you could BUY one to keep the STB awake and still use firewire or whatever else you are currently using to change channels.
Oh, ok. That's what I was confused about. So this little app needs a USB UIRT to function. Good to know. I'll ask my cable company to buy me one.... Lol
__________________
Sage 9 server = Gigabyte AMD quad-core - 4 gigs - integrated ATI HD4200 chipset - SSD boot, Hitachi Deskstar show drives. HD-PVR - Colossus - Win7 32 bit. HD200/300’s networked. HDHomerun tuner. "If you've given up on Weird Al, you've given up on life" - Homer Simpson
Reply With Quote
  #17  
Old 05-28-2014, 09:24 AM
BobPhoenix BobPhoenix is offline
SageTVaholic
 
Join Date: Oct 2004
Posts: 3,152
Quote:
Originally Posted by tvmaster2 View Post
Oh, ok. That's what I was confused about. So this little app needs a USB UIRT to function. Good to know. I'll ask my cable company to buy me one.... Lol
NOTE It might work with other IR senders I've never needed/used it. I was just commenting that you could use the USB-UIRT that you mention as I'm sure it will work with that. With DirecTV I use HTTP tuning but if I had to start waking them up I would plug in one of my USB-UIRT and use the app to keep it awake but leave my channel changes on HTTP tuning.

Correction. I reread the description and it does imply it will only work with USB-UIRT since it does not mention any others that I can see.
__________________
"Keep your goals away from the trolls"

Last edited by BobPhoenix; 05-28-2014 at 09:27 AM.
Reply With Quote
  #18  
Old 05-28-2014, 05:24 PM
Dave47 Dave47 is offline
Sage User
 
Join Date: Jan 2010
Location: Dallas, TX
Posts: 12
I have Uverse now and that shuts off after about 8 hours. I solved it with a microcontroller that I programmed to send the "OK" button once every 3 hours or so. The only drawback is a phantom 3 second timebar in some of my recordings.

I found that the STB Keep Alive didn't seem to work with Windows 7, so this was my best alternative.

David
Reply With Quote
  #19  
Old 05-30-2014, 01:46 PM
tvmaster2's Avatar
tvmaster2 tvmaster2 is offline
SageTVaholic
 
Join Date: Jun 2005
Location: tarana
Posts: 4,241
Quote:
Originally Posted by BobPhoenix View Post
NOTE It might work with other IR senders I've never needed/used it. I was just commenting that you could use the USB-UIRT that you mention as I'm sure it will work with that. With DirecTV I use HTTP tuning but if I had to start waking them up I would plug in one of my USB-UIRT and use the app to keep it awake but leave my channel changes on HTTP tuning.

Correction. I reread the description and it does imply it will only work with USB-UIRT since it does not mention any others that I can see.
Excellent info. Thanks
__________________
Sage 9 server = Gigabyte AMD quad-core - 4 gigs - integrated ATI HD4200 chipset - SSD boot, Hitachi Deskstar show drives. HD-PVR - Colossus - Win7 32 bit. HD200/300’s networked. HDHomerun tuner. "If you've given up on Weird Al, you've given up on life" - Homer Simpson
Reply With Quote
  #20  
Old 05-30-2014, 01:50 PM
tvmaster2's Avatar
tvmaster2 tvmaster2 is offline
SageTVaholic
 
Join Date: Jun 2005
Location: tarana
Posts: 4,241
Quote:
Originally Posted by Dave47 View Post
I have Uverse now and that shuts off after about 8 hours. I solved it with a microcontroller that I programmed to send the "OK" button once every 3 hours or so. The only drawback is a phantom 3 second timebar in some of my recordings.

I found that the STB Keep Alive didn't seem to work with Windows 7, so this was my best alternative.

David
A micro controller?
__________________
Sage 9 server = Gigabyte AMD quad-core - 4 gigs - integrated ATI HD4200 chipset - SSD boot, Hitachi Deskstar show drives. HD-PVR - Colossus - Win7 32 bit. HD200/300’s networked. HDHomerun tuner. "If you've given up on Weird Al, you've given up on life" - Homer Simpson
Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Does V7 address switched digital video failures? timg11 SageTV Beta Test Software 6 03-05-2011 12:55 PM
Digital Cable (channel questions) snoopy General Discussion 14 10-18-2006 07:35 PM
"Switched Digital Cable" could end hopes of Cablecard and the PC! dbfresh23 General Discussion 15 06-20-2006 06:01 AM
Digital Cable no channel change hoodaman Hardware Support 1 01-21-2005 12:54 PM
Multiple Identical Digital Cable Boxes jptaz SageTV Software 11 05-17-2004 11:17 AM


All times are GMT -6. The time now is 02:41 PM.


Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2023, vBulletin Solutions Inc.
Copyright 2003-2005 SageTV, LLC. All rights reserved.