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SageTV Software Discussion related to the SageTV application produced by SageTV. Questions, issues, problems, suggestions, etc. relating to the SageTV software application should be posted here. (Check the descriptions of the other forums; all hardware related questions go in the Hardware Support forum, etc. And, post in the customizations forum instead if any customizations are active.)

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  #1  
Old 10-23-2012, 09:01 PM
jhendrix jhendrix is offline
Sage User
 
Join Date: Mar 2006
Posts: 43
Sage Service won't start

I have been using sage for many many years and have been running 7 since it came out.
About 2 months ago my ssd (boot) drive died and I replaced it with a new one.
Everything was working fine until last night during a show, the video froze. (this is on a client pc).
I quit and restarted my client app and said something like no tuners found.
I went to the server and rebooted it and the service didn't start.
I brought up the SageTV Service Control and the "Use SageTV Service" was on, but the "SageTV Service State" was Stopped.
When I click start, I get the following Error message
"The service did not respond to the start or control request in a timely fashion."
I did more reboots, re-installed Sage, uninstalled and re-installed Java, and I still get the same error.
Is there anything else that I can try without re-installing windows?
Has anybody else seen a problem like this?
Thanks
Jeff
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  #2  
Old 10-23-2012, 09:17 PM
jorton jorton is offline
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Join Date: Jul 2005
Location: Canada
Posts: 1,273
Check that all your drives are still working. I had a bad hard drive recently and the service would stop almost right away when trying to scan it on startup.
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  #3  
Old 10-24-2012, 07:26 AM
jmonier jmonier is offline
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Join Date: Feb 2008
Posts: 44
Did you stop and disable the service when you installed Java? I had symptoms like you described when I updated Java without stopping the SageTV Service.
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  #4  
Old 10-25-2012, 10:54 AM
18Scoobz 18Scoobz is offline
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Join Date: Feb 2005
Posts: 71
is the service account the same as the logged in user

I had this issue, my service was using the system account. When I logged in as administrator it would not load. The second I changed the service acccount to administrator i think it shows .administrator but anyway it worked.
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