Having issues on some shows

[lucasbuck]

This is my first time using BMT and it seems great. I’m just having a glitch and sure I missed something. I have some shows that aren’t pulling data (not creating folders). Most seem to be loading fine, but here’s some examples: Judge Judy, Peoples Court, Rated A for Adult – Doesn’t make a folder. If I search for the metadata it finds them, but when I click on the show name it says ‘Unable to get metadata’. I’m assuming I’m searching the right way. Pull up a single episode, click ‘Find Metadata’, search, then click on the name of the show on the bottom. Is that right?

One other oddball, The Venture Brothers – Doesn’t make a folder. If I search for the metadata it doesn’t find anything (but it’s listed on tvdb)

Thanks for any help!

[stuckless]

Originally Posted by lucasbuck

This is my first time using BMT and it seems great. I’m just having a glitch and sure I missed something. I have some shows that aren’t pulling data (not creating folders). Most seem to be loading fine, but here’s some examples: Judge Judy, Peoples Court, Rated A for Adult – Doesn’t make a folder. If I search for the metadata it finds them, but when I click on the show name it says ‘Unable to get metadata’. I’m assuming I’m searching the right way. Pull up a single episode, click ‘Find Metadata’, search, then click on the name of the show on the bottom. Is that right?

One other oddball, The Venture Brothers – Doesn’t make a folder. If I search for the metadata it doesn’t find anything (but it’s listed on tvdb)

Thanks for any help!

TVDB is notoriously bad at returning results if the show titles are not 100% correct. ie, The Venture Brothers may return something from the web ui, but it may return nothing from the api search, especially since the name is stored as "The Venture Bros.".

The TV search happens in 2 passes. The first pass simply tries to find a title match for the series (and then is shows the list). The second pass is that then it had match on EITHER the episode name, season/episode, or aired date. The season/episode is the most reliable, whereas episodename and aireddate can be unpredictable. In your cases, which method are your use to find the actual episode?

[lucasbuck]

I see what it is (and it is only pulling airdate and eps. name). The fanart name automatically defaults to 'The Venture Brothers'. The search hits on 'The Venture Bros.' So I had to go in and set it for each individual episode. Is there any way to make it a global change so that it will recognize them correctly? Otherwise, unless I do them each individually, it splits them into 2 sections in my recordings (I'm using Diamond), one labeled correctly with fanart and the other not.

[stuckless]

Originally Posted by lucasbuck

I see what it is (and it is only pulling airdate and eps. name). The fanart name automatically defaults to 'The Venture Brothers'. The search hits on 'The Venture Bros.' So I had to go in and set it for each individual episode. Is there any way to make it a global change so that it will recognize them correctly? Otherwise, unless I do them each individually, it splits them into 2 sections in my recordings (I'm using Diamond), one labeled correctly with fanart and the other not.

Check out the section in the userguide on MediaTitles.xml... it can probalby do what you need. (and if you still have questions, then post them )

[lucasbuck]

I'll do that, and thanks! But any thoughts on the other shows? That's a different problems. It finds the shows, it just says 'unable to get metadata'. The Venture Bros. was just the one show, the other problem affects a few.

[stuckless]

Originally Posted by lucasbuck

I'll do that, and thanks! But any thoughts on the other shows? That's a different problems. It finds the shows, it just says 'unable to get metadata'. The Venture Bros. was just the one show, the other problem affects a few.

typically if you find a show and then you get unable to get metadata it's because it could not match an exact episode to the episode number, aired date or season/episode that you provided.

[lucasbuck]

Thanks for being so patient. I read in the guide how to manually set up the folders. I ran in to one snag though. When testing I added another shows banner. Then deleted it, and made a correct one with a different name. But it won't seem to update it. In other words, in the Diamond UI it still shows the old banner even though it doesn't exist anymore. Am I not updating it right in the web interface, or is that something with Diamond? Just wanted to check before I went and asked there.

I also read up on the mediatitles and added this:
<match>
<regex>[\\/]The Venture Brothers </regex>
<title>The Venture Bros</title>
</match>

Does that look right? And I left in that space after 'Brothers' because you had one in your Dora example. I don't know about XML to know if that is going to screw it up!

[razrsharpe]

Originally Posted by lucasbuck

Am I not updating it right in the web interface, or is that something with Diamond? Just wanted to check before I went and asked there.

Diamond (and most other UIMods that use fanart) scale and cache the image in the sagetv directory. This is done to speed up fanart access to the UI. So you'll need to ask there... but basically you'll want to go find the image in diamonds cache directory and delete it there too...

I also read up on the mediatitles and added this:
<match>
<regex>[\\/]The Venture Brothers </regex>
<title>The Venture Bros</title>
</match>

Does that look right? And I left in that space after 'Brothers' because you had one in your Dora example. I don't know about XML to know if that is going to screw it up!

These are sage recordings correct? THe mediatitles.xml file is a filename matcher... sage does not have spaces in their filenames... Post a filename you are trying to match against and then we can make sure its correct... because if these are sage recordings then it's not correct as posted.

[lucasbuck]

Thanks for the info on the UI. The file names for the episodes run like this:
TheVentureBrothers-TheDoctorIsSin-3295234-0.mpg
Going through tvdb it shows up under The Venture Bros. (not sure if it needs to have that period at the end)

[razrsharpe]

This should work:

    <match>
        <regex>[\\/]TheVentureBrothers-</regex>
        <metadata type="tv" name="tvdb">72306</metadata>
    </match>

or this:

    <match>
        <regex>[\\/]TheVentureBrothers-</regex>
        <title>The Venture Bros</title>
        <year>2004</year>
        <metadata type="tv" name="tvdb">72306</metadata>
    </match>

The first one should be sufficient though... it will do filename regex match using the <regex> tag and then match it to the tvdb id 72306

[lucasbuck]

Thanks much. I'll try that one and see if it works!

[MilkmanCDN]

I too am having this exact same problem.

Grabbing Metadata gives me a "Unable to get Metadata" error.

Running latest version of BMT (4.9.8). I have problems with the following shows:

- Judge Judy
- The Peoples Court
- Mighty Ships
- Destroyed in Seconds

I have renamed the MediaTitles.xml.sample file located in c:\Program Files (x86)\SageTV\SageTV\STVs\Phoenix to MediaTitles.xml and modified it to include this:

        <match>
        <regex>[\\/]JudgeJudy-</regex>
        <metadata type="tv" name="tvdb">12762</metadata>
    	</match>

FYI, you need a TVDB account to locate the correct TV ID to put into the file here. I've done that.

What am I doing wrong here?

[gplasky]

Latest version of BMT is 4.9.10. Also sometimes there is maintenance going on the tvdb site. Getting data can sometime be sporadic.

Gerry

[MilkmanCDN]

My bad. That was a typo. I'm running BMT 4.9.11. You might want to check for updates on your system.

[gplasky]

Originally Posted by MilkmanCDN

My bad. That was a typo. I'm running BMT 4.9.11. You might want to check for updates on your system.

That's funny. On my SageTV it is showing the installed server BMT plugin is 4.9.11 but within BMT it is showing the last version check is 4.9.10.


Gerry