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SageTV Software Discussion related to the SageTV application produced by SageTV. Questions, issues, problems, suggestions, etc. relating to the SageTV software application should be posted here. (Check the descriptions of the other forums; all hardware related questions go in the Hardware Support forum, etc. And, post in the customizations forum instead if any customizations are active.)

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  #1  
Old 03-16-2010, 11:03 AM
cbennett912 cbennett912 is offline
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Join Date: Mar 2010
Location: NY
Posts: 2
Server works fine but Client has error over internet.

I have the server installed on a Win 7 machine and works perfectly. I port forwarded everything in my router. I can connect to it remotely over the internet from a client PC. But on the Client when I go to watch live TV I get an error:

ERROR -3 0x80004005 "There was a problem accessing the filesystem for playback"

I have tried all sort of combinations of settings, but this error happens every time on the client PC. I get to see maybe 1 frame of video before this error.

Client PC is
Windows XP SP3
1GB Ram
AMD 2.0ghz

Any suggestions?
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  #2  
Old 03-16-2010, 11:21 AM
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GKusnick GKusnick is offline
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By "Client" with a capital C do you mean SageTV Client? That's not meant to run over the Internet; it requires direct LAN access to the server both for performance reasons and (as you've discovered) for reading the media files directly from the network shares where they live.

You can get around the filesystem access issue by using a VPN to make your LAN resources visible to the remote client, but you'll still probably run into bandwidth issues, since the client is trying to read the raw file in real time over a (relatively) slow Internet connection, without transcoding or compression. (I've also seen some severe UI sluggishness in this mode.)

For remote playback over the Internet, use Placeshifter. That's what it's designed for.
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Old 03-17-2010, 05:58 AM
cbennett912 cbennett912 is offline
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Location: NY
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Ok, then that answers that. I was under the impression this could stream over the internet, thanks for clearing that up. On to another product. Wish you all the best.
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  #4  
Old 03-17-2010, 07:11 AM
paulbeers paulbeers is offline
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Posts: 2,550
Quote:
Originally Posted by cbennett912 View Post
Ok, then that answers that. I was under the impression this could stream over the internet, thanks for clearing that up. On to another product. Wish you all the best.
You can, but you need to be using Placeshifter to stream over the internet.
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Sage Server: AMD Athlon II 630, Asrock 785G motherboard, 3GB of RAM, 500GB OS HD in RAID 1 and 2 - 750GB Recording Drives, HDHomerun, Avermedia HD Duet & 2-HDPVRs, and 9.0TB storage in RAID 5 via Dell Perc 5i for DVD storage
Source: Clear QAM and OTA for locals, 2-DishNetwork VIP211's
Clients: 2 Sage HD300's, 2 Sage HD200's, 2 Sage HD100's, 1 MediaMVP, and 1 Placeshifter
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