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Hardware Support Discussions related to using various hardware setups with SageTV products. Anything relating to capture cards, remotes, infrared receivers/transmitters, system compatibility or other hardware related problems or suggestions should be posted here.

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  #1  
Old 02-11-2010, 12:30 PM
Cazador Cazador is offline
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Posts: 35
HVR 1600 not startup up properly in WHS

Here is the jist of my problem. I have a new WHS machine that I put in a working 1600 in. (Worked in older server 2 days earlier, and in same machine earlier that day, also had WHS on it, had to do a reinstall). When I go to device manager the 1600 says that it had problems, and couldn't start up (Sorry, i am at work so i don't have the correct wordage). I am hoping some of the guru's here can help me think of something to get the card to work.

Spec of machine:
intel i7, w/ 4 gigs of ram.
1.5 TByte sata drive drive
300 Gig ide drive
cheap pcie nvidia vid card
HVR-1600

Here are the things that I have tried.
1. disabled PAE, and DEP in the boot.ini (to get windows to only use 3 gigs of the ram)
2. reseated card
3. moved card to different pci slot
4. ran tool to remove driver, and reinstalled the latest driver
5. an tool to remove driver, and reinstalled the w/ an older driver
6. Updated windows

I have tried everything I can think of, and my next step is to try to do an OS re-install, of course before I do that I'll throw the card into another machine and verify that the card didn't mysteriously get fried. Any advice you all have in fixing this problem, I would appreciate.
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  #2  
Old 02-12-2010, 06:05 PM
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gplasky gplasky is offline
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Did you pull any RAM out? I would try that before a reinstall. I know you'll say you did disable PAE and DEP in the boot.ini but I would physically reduce the ram.

Gerry
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  #3  
Old 02-13-2010, 10:07 PM
Cazador Cazador is offline
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I ended up pulling the ram, and doing a re-install.
Now the machine has 2 gigs of ram in it, and it does have the card install. Now the computer seems to crash after about 5 minutes, with an error saying that the drivers could be bad, or I have a hard ware problem. I have taken out the tv card, and i am going to run WHS for a half a day or so and see if i continue to get a crash, to try to narrow it down to the card. Any one know how to figure out what driver is causing the computer to crash?
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  #4  
Old 02-14-2010, 01:28 PM
shaka shaka is offline
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I had a similar problem with a HVR1600 once (yellow exclamation mark). If my memory is correct, the cause was that the particular motherboard was picky about which PCI slot the HVR1600 could go in - none of the slot would work except PCI-1 (closest to the CPU, I think).
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  #5  
Old 02-14-2010, 03:07 PM
Cazador Cazador is offline
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Thank you for the advice. It turns out that the root of my problem, was the motherboard was bad
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  #6  
Old 02-14-2010, 06:02 PM
Beefcake550 Beefcake550 is offline
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bad motherboard? Ouch....how did you finally determine that one?
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  #7  
Old 02-14-2010, 08:45 PM
Cazador Cazador is offline
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Well, i ran a mem test. And found that 2 slots where completely hosed (Computer wouldn't boot with ram in them) and the other 2 slots would cause read/write errors. Didn't matter with which stick of ram i used. Just to be on the safe side i even made the timing as worse as possible
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  #8  
Old 02-14-2010, 10:49 PM
Beefcake550 Beefcake550 is offline
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Well, I'd try one more thing. The voltage. check the specs for the RAM you have. It's safe to raise it to like 1.7 or 1.8 (I think default is 1.5V for DDR3). Sometimes, the modules require the higher voltage to to get running.....

Check newegg RAM listings. you'll notice that the RAM sticks are all specced at different voltages and even if you slow it down, it may require higher voltage.

You could also try making it run at a slower clock.

I'm not convinced the board is hosed.....
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  #9  
Old 02-14-2010, 11:05 PM
Beefcake550 Beefcake550 is offline
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As far as a PCI slot.....the motherboard should be able to should you which PCI slot DOESN'T share any IRQs with anything else....use that one.

-Brian
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  #10  
Old 02-15-2010, 07:20 AM
Cazador Cazador is offline
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The pci slot is actually fine. Just reinstalling windows fixed that problem. I raised the voltages, and slowed the clock, I am still getting errors.
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  #11  
Old 02-15-2010, 09:11 AM
Beefcake550 Beefcake550 is offline
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That blows....sorry it didn't work. Since I put those sticks in my own system, I'd have to assume they are good.

If you can RMA the board, do it. Otherwise, we may have to go talk to Scott W. in Tuesday...I know he has a chip, so maybe he has another board too.
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