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SageTV Software Discussion related to the SageTV application produced by SageTV. Questions, issues, problems, suggestions, etc. relating to the SageTV software application should be posted here. (Check the descriptions of the other forums; all hardware related questions go in the Hardware Support forum, etc. And, post in the customizations forum instead if any customizations are active.)

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  #1  
Old 01-18-2010, 01:44 PM
babgvant babgvant is offline
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Cancel Import Scan

Is there a way to cancel an import scan? I've tried restarting the service and rebooting.

Thanks
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  #2  
Old 01-18-2010, 06:52 PM
nyplayer nyplayer is offline
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Every time you reboot or restart the service an Import scan starts. What you need to do is remove the directories you do not want scanned from Sage.
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  #3  
Old 01-18-2010, 06:55 PM
babgvant babgvant is offline
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I started a complete scan from setup.

now it is the scan that never ends... (it just goes on, and on..)
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  #4  
Old 01-18-2010, 06:57 PM
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stanger89 stanger89 is offline
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You've probably got a media file it's getting hung up on, check the logs to see which one. Sage might want a copy for debugging.
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  #5  
Old 01-18-2010, 07:29 PM
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stuckless stuckless is offline
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I had this happen at one point as well... it turned out to be a corrupt media file. It seems that if sage crashes during a scan, then it just starts it again on restart (that was my observation). After I removed the corrupt file, it them completed normally.
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  #6  
Old 01-19-2010, 09:08 AM
babgvant babgvant is offline
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Looks like the root cause was the Window 7 update for Sage and M2TS files. Rolling back to gold binaries fixed the problem.

Thanks for the suggestions.
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  #7  
Old 01-19-2010, 10:26 AM
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Hornet Hornet is offline
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Location: Atlanta, GA
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Can't seem to get rid of mine

I placed all the photos from my last vacation in my import directory under a temp directory. After sorting and culling the photos, I deleted the temp directory with the discarded pictures in it. No matter how many times I scan import directories, the temp directory keeps showing up in Sage (both in SageMC and in the default SVT). It show's Images names but the thumbnail is blank and there are no images. The directory has been deleted from the drive. How do I get rid of this directory. Using Windows Vista. See current Sage info in the attached file.
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Last edited by Hornet; 01-20-2010 at 11:31 AM.
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  #8  
Old 01-19-2010, 11:00 AM
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stanger89 stanger89 is offline
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Try putting the folder back empty. Might be a bug in Sage's "don't remove stuff on the network in case it's just a network glitch" logic.
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  #9  
Old 01-19-2010, 11:59 AM
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Hornet Hornet is offline
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I put the folder back empty, and did another scan. The folder still shows 1652 pictures but the folder is empty. It's as if there is a directory or index of the pictures and it is not being updated by the scans. Can't delete the folder, but can delete the ghost pictures one at a time.
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