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SageTV Software Discussion related to the SageTV application produced by SageTV. Questions, issues, problems, suggestions, etc. relating to the SageTV software application should be posted here. (Check the descriptions of the other forums; all hardware related questions go in the Hardware Support forum, etc. And, post in the customizations forum instead if any customizations are active.)

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  #1  
Old 08-10-2009, 11:40 PM
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sdsean sdsean is offline
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Using 2 HD-PVRs with Sage. . . I think I found a sage bug. . . or a feature?

So in the latest build of Sage (not sure what previous ones do). . .

I start watching 1 Channel that I know is going to be on an HD-PVR tuner (since the source is DirecTV).

Then I decide, i'll record the show from there. . . so I hit "record".

After some stuttering and puffing (I hate that sage doesn't use a buffer and always cuts things off after a show) it starts recording just fine. . .

But then I decide I want to watch another channel, again on a station that I know is going to be on an HD-PVR, say Discovery.

At this point Sage throws an error dialog saying that I have a conflict. . . do I want to cancel the previous recording. . . ?

The thing is I don't have a conflict. . . there is another tuner avail. . .

What's really bizare is if I cancel the manual recording and stop watching anything. . . then select record from the guide of the show on HBO, and then start watching the Discovery channel. . . it works fine. . .

What gives. . . ? (Guessing I should file a bug unless there is something I don't already know)
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  #2  
Old 08-11-2009, 08:58 AM
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LittleJohnny LittleJohnny is offline
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Not sure this helps you, but ...

I am running 6.6.2 and have 2 HD-PVRs with DirecTV receivers. I am able to start recording while watching a show on the first one and then select a channel that I know will only be on the second HD-PVR and it works. (I can select the second channel either by using channel up/down or typing in the channel number.)
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  #3  
Old 08-11-2009, 09:04 AM
lpitman lpitman is offline
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Do you have to split the channels between the HD-PVR's ?
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  #4  
Old 08-11-2009, 10:43 AM
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stanger89 stanger89 is offline
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Quote:
Originally Posted by sdsean View Post
So in the latest build of Sage (not sure what previous ones do). . .

I start watching 1 Channel that I know is going to be on an HD-PVR tuner (since the source is DirecTV).

Then I decide, i'll record the show from there. . . so I hit "record".

After some stuttering and puffing (I hate that sage doesn't use a buffer and always cuts things off after a show) it starts recording just fine. . .
Sage shouldn't "restart" a recording when you hit record. If it's doing that something is not right. Hitting record while you're watching something should just bring up the Record dialog and it should just be retagged as a manual recording.

Quote:
But then I decide I want to watch another channel, again on a station that I know is going to be on an HD-PVR, say Discovery.

At this point Sage throws an error dialog saying that I have a conflict. . . do I want to cancel the previous recording. . . ?

The thing is I don't have a conflict. . . there is another tuner avail. . .
Did you go through the source setup and configure the second HD PVR? Is it using the same (or correct) lineup?

Quote:
What's really bizare is if I cancel the manual recording and stop watching anything. . . then select record from the guide of the show on HBO, and then start watching the Discovery channel. . . it works fine. . .

What gives. . . ? (Guessing I should file a bug unless there is something I don't already know)
Kind of sounds like Discovery is only enabled on one of your HD PVRs.
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  #5  
Old 08-11-2009, 01:04 PM
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sdsean sdsean is offline
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Well both HD-PVRs use the exact same lineup so that is not the issue. Especially when you consider that if I dont' to a manual recording it works fine. . .

Not sure why manual recording takes a bit for me . . . that's another issue though. ..

I was always using the guide to tune the channel. . . i'll try just going up / down
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  #6  
Old 08-11-2009, 01:30 PM
vezzoso vezzoso is offline
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I have a similar setup (i.e. 2 DirecTV w/ HD-PVR also running the latest build of Sage) and I experienced very similar symptoms over the weekend. I was watching "live" TV on a Sage Client PC and tuned to a DirecTV channel. After a few minutes, I decided to record that channel and hit record. The channel did seem to "sputter" a little bit (wasn't too bad) and quickly returned to normal. Soon after that, my wife (who was watching TV in the living room on an HD200) tried to tune another DirecTV channel and received the conflict message. Once I stopped the playback on the Sage Client, she was able to tune to the DirecTV channel with no issues. Then back on the Sage Client PC, I was then able to go to recorded TV, find the show that was still recording and play it without any issues. So it had appeared that selecting to record a show while watching it "live" caused Sage to use both tuners.
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  #7  
Old 08-11-2009, 04:37 PM
robogeek robogeek is offline
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Are you guys using the Default STV or the SageMC STV? When you hit record, when the recording is done, does the recording playback from the beginning or does it playback from the point you hit the record button? It sounds like what is happening is that you are viewing a live TV stream from one HDPVR and when you hit record, it's keeping you tuned into live TV on that HDPVR and starts the recording on the second HDPRV. This would occupy both HDPVRs and prevent anyone else from tuning into an HDPVR channel until either the recording is cancelled or you stop watching live TV. I don't use the record button often in the SageMC STV, but I'm sure the SageMC STV gives an option to start recording from the point the record button is pushed or start from the beginning or from when the show was first tuned in...if you are using the SageMC STV, I'd say it's probably a bug (or feature?) in the SageMC STV. If you're using the Default STV and you are absolutely certain that you have one free HDPVR available for tuning after hitting the record button, then turn on the debug logging and submit a bug report to SageTV because you definitely shouldn't be having this problem with a free tuner available to tune the requested channel.
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  #8  
Old 08-15-2009, 05:39 PM
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sdsean sdsean is offline
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Oh you think is SageMC? I hadn't even thought about that. . . I'll try it with the default and see if I have the same problem. I'll also see if there is an option for where to start the recording and let you know.
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  #9  
Old 08-16-2009, 10:18 PM
hockeyfan hockeyfan is offline
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I'm using SageMC and I've seen this issue. I set a recording on HD (HD and SD have different guides) and it complains of SD conflict. I'm tempted to try Sage default GUI but it's inferior (according to my wife and daughter) and they won't allow it. But to be reasonable I'd be shocked if this really was an MC issue and not a sage issue.
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  #10  
Old 08-17-2009, 11:15 AM
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Narflex Narflex is offline
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If someone can send in a bug report who can reproduce this problem; we'd like to see a log file from when it occurs (send in the bug report; and then we'll reply and you can then submit the log file).

http://sagetv.com/bugs.html
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  #11  
Old 08-18-2009, 10:19 AM
vezzoso vezzoso is offline
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So I was able to reproduce this last night using both the default STV and SageMC. Only seemed to happen when using the HD PVR (DirecTV) tuners and only when starting the recording while watching "live" TV. I will submit a bug report and get a log file collected tonight.
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