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SageTV Software Discussion related to the SageTV application produced by SageTV. Questions, issues, problems, suggestions, etc. relating to the SageTV software application should be posted here. (Check the descriptions of the other forums; all hardware related questions go in the Hardware Support forum, etc. And, post in the customizations forum instead if any customizations are active.)

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  #1  
Old 07-21-2009, 09:32 AM
recoil recoil is offline
Sage User
 
Join Date: Jul 2009
Posts: 5
Problems seeing networked movies

Hello, this is my first post, and firstly let me say WOW, SageTV looks so good.

But, I do have a problem. I cant add networked folders as my media folders.

ex. I have added the URL of \\server\tv into the import directories, but when i refresh media it finds nothing. I have also tryied to map the network folder to z:\ it shows up in my computer, but NOT in import.

But if I put on of he files from the network folder onto the local drive, it finds it.
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  #2  
Old 07-21-2009, 01:18 PM
recoil recoil is offline
Sage User
 
Join Date: Jul 2009
Posts: 5
Also, the local video wont play right, the right codex are installed, the file will play in windows media player so the file is fine.

The file tryes to play in sage, I can hear it, just not see it
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  #3  
Old 07-21-2009, 01:46 PM
robogeek robogeek is offline
Sage Expert
 
Join Date: Apr 2003
Location: Appleton, WI USA
Posts: 568
If you are running SageTV as a service, then the make sure you have it configured to run as a user and not as localsystem. Services that run as localsystem, and not under a user account, can't access network shares. You may need to have an account with the same username and password on the networked machine as well...if you log in to the desktop as the same user you configured for the SageTV Service, browse to the network shares with Windows Explorer, and if you are prompted for a username and password by Windows Explorer, then you will need to set up an account on the network machine or reconfigure the sharing on that network machine.

For the video problem...have you tried changing the video renderer and video decoder settings in the SageTV->Setup->Detailed Setup->Video/Audio? If you are recording HD with H.264 encoded video, then be sure you have an H.264 decoder and that it is selected in the Detailed Setup->Video/Audio area.
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--Jason

Server Hardware: GIGABYTE GA-EP45-UD3R, Intel Q9550 CPU 2.83GHz, 11GB RAM, 1xHDHR, 1xHVR1600, 1xHVR2250
29TB Server Storage: 1TB SSD (OS), 1TB (data), 2x6TB+2x10TB (22TB FlexRaid storage pool), 2x2TB (recordings), 1x750GB (VMs).
Server Software: Win10 Pro x64 OS, SageTV 64bit v9.2.0.441, Java 1.8 u241, PlayOn, Comskip (Donator) v0.82.003, WampServer v2.5.
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  #4  
Old 07-21-2009, 02:59 PM
recoil recoil is offline
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Join Date: Jul 2009
Posts: 5
All sorted now, thx mate
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