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Hardware Support Discussions related to using various hardware setups with SageTV products. Anything relating to capture cards, remotes, infrared receivers/transmitters, system compatibility or other hardware related problems or suggestions should be posted here.

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  #1  
Old 07-18-2009, 08:40 AM
jc8367 jc8367 is offline
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HD-PVR works in Arcsoft but not in Sagetv

I have it configure properly as component but all I get is snow, any thoughts?
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  #2  
Old 07-19-2009, 06:38 PM
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gplasky gplasky is offline
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Do you have it connected to the component in or the component out?

Gerry
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Old 07-19-2009, 07:01 PM
jc8367 jc8367 is offline
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Update

I am able to get HD channels in Arcsoft and SageTV but none of my normal digital channels appear. All I get is snow. I'm connected via component.
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  #4  
Old 07-20-2009, 05:48 AM
Beefcake550 Beefcake550 is offline
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Are you sure you told SageTV that you are accepting input through the Component in? Also check your SPDIF cable and make sure it's in the audio IN connector.....not realted, but many people hit that problem next .
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Old 07-20-2009, 06:35 AM
SWKerr SWKerr is offline
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Not clear on what you mean by normal digital channels. Just to be clear here. If the channel on your cable box is an HD channel you can see it but if the channel is an old analog station then you get snow.

Is that correct?
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Old 07-20-2009, 07:40 AM
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gplasky gplasky is offline
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Quote:
Originally Posted by jc8367 View Post
I am able to get HD channels in Arcsoft and SageTV but none of my normal digital channels appear. All I get is snow. I'm connected via component.
Connect your cable box component out to your TV and verify what you get on your TV when you tune to your "normal digital channels". Your "normal digital channels" may have changed from what you think they should be.


Gerry
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  #7  
Old 07-20-2009, 08:57 AM
Beefcake550 Beefcake550 is offline
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snow from the HDPVR indicates the cable box is sending "snow". The HDPVR, I think, outputs blue screen when no input is selected.

So, using Arcsoft software, notice which channel(s) is "working" and attempt to view the same channel in Sage. No reason that shouldn't work. If you get "snow" again, I suggest not touchign the sage remote (or keybaord) but rather change the channel manually using your STBs remote to a channel you know works. That will at least show you have working video and just need to work on the channel changing.

-Brian
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