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SageTV Software Discussion related to the SageTV application produced by SageTV. Questions, issues, problems, suggestions, etc. relating to the SageTV software application should be posted here. (Check the descriptions of the other forums; all hardware related questions go in the Hardware Support forum, etc. And, post in the customizations forum instead if any customizations are active.) |
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#1
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SageTV Terminates/Closes periodically.
SageTV is running when I leave it, but when I come back (usually overnight) its not running and all I see is my desktop on the TV.
I enabled process auditing and verified it terminates overnight. But there are no errors or codes to lead me to a why. The service is still running, but it makes me pull my laptop out to remote into my Sagetv to restart it. Any idea how to troubleshoot this? |
#2
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Debug logging would be a good place to start. Also look for Java crash logs with filenames of the form hs_err_pidNNNN.log.
__________________
-- Greg |
#3
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I do see some of these files.
Here is the one from the latest one...yesterday. It was not running when I got home last night. Code:
# # An unexpected error has been detected by Java Runtime Environment: # # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x3cf82f81, pid=1512, tid=1700 # # Java VM: Java HotSpot(TM) Client VM (11.3-b02 mixed mode windows-x86) # Problematic frame: # C [SageTVDX93D.dll+0x2f81] # # If you would like to submit a bug report, please visit: # http://java.sun.com/webapps/bugreport/crash.jsp # The crash happened outside the Java Virtual Machine in native code. # See problematic frame for where to report the bug. # --------------- T H R E A D --------------- Current thread (0x3e85a800): JavaThread "Thread-156" daemon [_thread_in_native, id=1700, stack(0x3ee10000,0x3ef10000)] siginfo: ExceptionCode=0xc0000005, writing address 0x00000000 Registers: EAX=0x00101506, EBX=0x00000000, ECX=0x00000000, EDX=0x00000000 ESP=0x3ef0f1d8, EBP=0x3ef0f22c, ESI=0x00000000, EDI=0x00000000 EIP=0x3cf82f81, EFLAGS=0x00010287 Top of Stack: (sp=0x3ef0f1d8) 0x3ef0f1d8: 00101506 c5b39783 8007000e 3ef0f2fc 0x3ef0f1e8: 3e85a914 00000000 00000000 00000600 0x3ef0f1f8: 00000800 7d1e0020 00000000 00000600 0x3ef0f208: 00000800 00000000 00235e00 00235ec0 0x3ef0f218: 00183020 3ef0f1dc 3ef0f28c 3cff2fd0 0x3ef0f228: 00000000 3ef0f298 3cf83099 3e85a914 0x3ef0f238: 3ef0f2fc 00000600 00000800 3ef0f2f0 0x3ef0f248: c5b39737 3e85a800 33fbbea0 33fbbea0 Instructions: (pc=0x3cf82f81) 0x3cf82f71: 31 8b 04 87 50 e8 b5 e6 ff ff 8b 5d e0 8d 3c 11 0x3cf82f81: 89 04 bb 8b 7d d8 8b 5d d4 83 c4 04 83 c1 01 eb Stack: [0x3ee10000,0x3ef10000], sp=0x3ef0f1d8, free space=1020k Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code) C [SageTVDX93D.dll+0x2f81] C [SageTVDX93D.dll+0x3099] j sage.DirectX9SageRenderer.createD3DTextureFromMemory0(IILjava/nio/ByteBuffer;)J+0 J sage.DirectX9SageRenderer.a(Lsage/cq;I)Z J sage.cq.for(Lsage/bo;I)J j sage.DirectX9SageRenderer.a(Lsage/cq;)V+106 j sage.d.d$48.new(Lsage/e$a;)Ljava/lang/Object;+74 J sage.av.a(Lsage/e$a;)V J sage.a.m$b.a([Lsage/a/m$c;Lsage/a/l;)Ljava/lang/Object; J sage.a.m.a(Lsage/e$f;Lsage/a8;)Ljava/lang/Object; J sage.e.a(Ljava/lang/String;Lsage/e$f;Lsage/a8;Lsage/bi;)Ljava/lang/Object; J sage.a8.a(Lsage/bi;Lsage/e$f;Ljava/util/Set;Lsage/a8;ZLjava/util/Set;)Lsage/e$b; j sage.a8.a(Lsage/bi;Lsage/e$f;Ljava/util/Set;Lsage/a8;Z)Lsage/e$b;+7 j sage.a8$2.run()V+44 j java.lang.Thread.run()V+11 v ~StubRoutines::call_stub Java frames: (J=compiled Java code, j=interpreted, Vv=VM code) j sage.DirectX9SageRenderer.createD3DTextureFromMemory0(IILjava/nio/ByteBuffer;)J+0 J sage.DirectX9SageRenderer.a(Lsage/cq;I)Z J sage.cq.for(Lsage/bo;I)J j sage.DirectX9SageRenderer.a(Lsage/cq;)V+106 j sage.d.d$48.new(Lsage/e$a;)Ljava/lang/Object;+74 J sage.av.a(Lsage/e$a;)V J sage.a.m$b.a([Lsage/a/m$c;Lsage/a/l;)Ljava/lang/Object; J sage.a.m.a(Lsage/e$f;Lsage/a8;)Ljava/lang/Object; J sage.e.a(Ljava/lang/String;Lsage/e$f;Lsage/a8;Lsage/bi;)Ljava/lang/Object; J sage.a8.a(Lsage/bi;Lsage/e$f;Ljava/util/Set;Lsage/a8;ZLjava/util/Set;)Lsage/e$b; j sage.a8.a(Lsage/bi;Lsage/e$f;Ljava/util/Set;Lsage/a8;Z)Lsage/e$b;+7 j sage.a8$2.run()V+44 j java.lang.Thread.run()V+11 v ~StubRoutines::call_stub --------------- P R O C E S S --------------- Java Threads: ( => current thread ) =>0x3e85a800 JavaThread "Thread-156" daemon [_thread_in_native, id=1700, stack(0x3ee10000,0x3ef10000)] 0x3a77d000 JavaThread "Direct Clip" daemon [_thread_blocked, id=2088, stack(0x3ce80000,0x3cf80000)] 0x3a756800 JavaThread "Java Sound Event Dispatcher" daemon [_thread_blocked, id=1680, stack(0x3ca80000,0x3cb80000)] 0x3a165400 JavaThread "Thread-7" daemon [_thread_blocked, id=4068, stack(0x3c580000,0x3c680000)] 0x3a5d0800 JavaThread "Timer-0" daemon [_thread_blocked, id=4064, stack(0x3b780000,0x3b880000)] 0x3a7ed800 JavaThread "Thread-5" daemon [_thread_blocked, id=2752, stack(0x3c480000,0x3c580000)] 0x39868400 JavaThread "Session cleaner" daemon [_thread_blocked, id=2632, stack(0x3c380000,0x3c480000)] 0x39898800 JavaThread "Startup-net.sf.sageplugins.webserver.StartServer" daemon [_thread_in_native, id=2600, stack(0x3c280000,0x3c380000)] 0x39897400 JavaThread "HotplugStorage" daemon [_thread_blocked, id=2596, stack(0x3c180000,0x3c280000)] 0x3a1a2800 JavaThread "ClientListener" daemon [_thread_in_native, id=2592, stack(0x3c080000,0x3c180000)] 0x3a1a3c00 JavaThread "ConnRecvQueue" daemon [_thread_in_native, id=2588, stack(0x3bf80000,0x3c080000)] 0x3a2b4400 JavaThread "ConnSendQueue" daemon [_thread_blocked, id=2584, stack(0x3be80000,0x3bf80000)] 0x3a5f0c00 JavaThread "VideoFrame-SAGETV_PROCESS_LOCAL_UI" daemon [_thread_blocked, id=2580, stack(0x3bc80000,0x3bd80000)] 0x3a599800 JavaThread "PowerManagement" daemon [_thread_blocked, id=2576, stack(0x3bb80000,0x3bc80000)] 0x3a2b2c00 JavaThread "FSManager" daemon [_thread_blocked, id=2572, stack(0x3bd80000,0x3be80000)] 0x3a5be000 JavaThread "EPG" daemon [_thread_blocked, id=2560, stack(0x3ba80000,0x3bb80000)] 0x3a683400 JavaThread "MsgManager" daemon [_thread_blocked, id=2556, stack(0x3b980000,0x3ba80000)] 0x39874400 JavaThread "Seeker" daemon [_thread_blocked, id=2552, stack(0x3b880000,0x3b980000)] 0x3a65e800 JavaThread "AWTThreadWatcher-SAGETV_PROCESS_LOCAL_UI" daemon [_thread_blocked, id=2228, stack(0x3b480000,0x3b580000)] 0x3a614400 JavaThread "FinalRender-SAGETV_PROCESS_LOCAL_UI" daemon [_thread_blocked, id=2216, stack(0x3b380000,0x3b480000)] 0x3a664c00 JavaThread "ActiveRender-SAGETV_PROCESS_LOCAL_UI" daemon [_thread_blocked, id=2212, stack(0x3b280000,0x3b380000)] 0x3a612400 JavaThread "AWT-EventQueue-0" [_thread_blocked, id=2128, stack(0x3ae40000,0x3af40000)] 0x3a571000 JavaThread "AWT-Windows" daemon [_thread_in_native, id=1500, stack(0x3ab80000,0x3ac80000)] 0x3a56fc00 JavaThread "AWT-Shutdown" [_thread_blocked, id=1320, stack(0x3aa80000,0x3ab80000)] 0x3a2cf400 JavaThread "Java2D Disposer" daemon [_thread_blocked, id=1108, stack(0x3a980000,0x3aa80000)] 0x39865000 JavaThread "Low Memory Detector" daemon [_thread_blocked, id=652, stack(0x39ed0000,0x39fd0000)] 0x3985ec00 JavaThread "CompilerThread0" daemon [_thread_blocked, id=748, stack(0x39dd0000,0x39ed0000)] 0x3985d400 JavaThread "Attach Listener" daemon [_thread_blocked, id=732, stack(0x39cd0000,0x39dd0000)] 0x3985c000 JavaThread "Signal Dispatcher" daemon [_thread_blocked, id=116, stack(0x39bd0000,0x39cd0000)] 0x3984c400 JavaThread "Finalizer" daemon [_thread_blocked, id=516, stack(0x39ad0000,0x39bd0000)] 0x39847800 JavaThread "Reference Handler" daemon [_thread_blocked, id=512, stack(0x399d0000,0x39ad0000)] 0x012a6c00 JavaThread "main" [_thread_in_native, id=1516, stack(0x00030000,0x00130000)] Other Threads: 0x39842800 VMThread [stack: 0x398d0000,0x399d0000] [id=496] 0x39878800 WatcherThread [stack: 0x39fd0000,0x3a0d0000] [id=896] VM state:not at safepoint (normal execution) VM Mutex/Monitor currently owned by a thread: None Heap def new generation total 9280K, used 6269K [0x03880000, 0x04290000, 0x07390000) eden space 8256K, 75% used [0x03880000, 0x03e93c68, 0x04090000) from space 1024K, 4% used [0x04090000, 0x0409b848, 0x04190000) to space 1024K, 0% used [0x04190000, 0x04190000, 0x04290000) tenured generation total 122912K, used 103495K [0x07390000, 0x0eb98000, 0x33880000) the space 122912K, 84% used [0x07390000, 0x0d8a1c20, 0x0d8a1e00, 0x0eb98000) compacting perm gen total 15104K, used 15066K [0x33880000, 0x34740000, 0x37880000) the space 15104K, 99% used [0x33880000, 0x347369b8, 0x34736a00, 0x34740000) No shared spaces configured. Dynamic libraries: 0x00400000 - 0x00d64000 C:\Program Files\SageTV\SageTV\SageTV.exe 0x7c900000 - 0x7c9b2000 C:\WINDOWS\system32\ntdll.dll 0x7c800000 - 0x7c8f6000 C:\WINDOWS\system32\kernel32.dll 0x7e410000 - 0x7e4a1000 C:\WINDOWS\system32\USER32.dll 0x77f10000 - 0x77f59000 C:\WINDOWS\system32\GDI32.dll 0x5d090000 - 0x5d12a000 C:\WINDOWS\system32\COMCTL32.dll 0x77dd0000 - 0x77e6b000 C:\WINDOWS\system32\ADVAPI32.dll 0x77e70000 - 0x77f02000 C:\WINDOWS\system32\RPCRT4.dll 0x77fe0000 - 0x77ff1000 C:\WINDOWS\system32\Secur32.dll 0x763b0000 - 0x763f9000 C:\WINDOWS\system32\comdlg32.dll 0x7c9c0000 - 0x7d1d7000 C:\WINDOWS\system32\SHELL32.dll 0x77c10000 - 0x77c68000 C:\WINDOWS\system32\msvcrt.dll 0x77f60000 - 0x77fd6000 C:\WINDOWS\system32\SHLWAPI.dll 0x773d0000 - 0x774d3000 C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.5512_x-ww_35d4ce83\comctl32.dll 0x774e0000 - 0x7761d000 C:\WINDOWS\system32\ole32.dll 0x77120000 - 0x771ab000 C:\WINDOWS\system32\OLEAUT32.dll 0x71ab0000 - 0x71ac7000 C:\WINDOWS\system32\ws2_32.dll 0x71aa0000 - 0x71aa8000 C:\WINDOWS\system32\WS2HELP.dll 0x666f0000 - 0x666fb000 C:\WINDOWS\system32\inetmib1.dll 0x76d60000 - 0x76d79000 C:\WINDOWS\system32\iphlpapi.dll 0x71f60000 - 0x71f68000 C:\WINDOWS\system32\snmpapi.dll 0x71ad0000 - 0x71ad9000 C:\WINDOWS\system32\WSOCK32.dll 0x76d40000 - 0x76d58000 C:\WINDOWS\system32\MPRAPI.dll 0x77cc0000 - 0x77cf2000 C:\WINDOWS\system32\ACTIVEDS.dll 0x76e10000 - 0x76e35000 C:\WINDOWS\system32\adsldpc.dll 0x5b860000 - 0x5b8b5000 C:\WINDOWS\system32\NETAPI32.dll 0x76f60000 - 0x76f8c000 C:\WINDOWS\system32\WLDAP32.dll 0x76b20000 - 0x76b31000 C:\WINDOWS\system32\ATL.DLL 0x76e80000 - 0x76e8e000 C:\WINDOWS\system32\rtutils.dll 0x71bf0000 - 0x71c03000 C:\WINDOWS\system32\SAMLIB.dll 0x77920000 - 0x77a13000 C:\WINDOWS\system32\SETUPAPI.dll 0x6d800000 - 0x6da56000 C:\Program Files\Java\jre6\bin\client\jvm.dll 0x76b40000 - 0x76b6d000 C:\WINDOWS\system32\WINMM.dll 0x7c340000 - 0x7c396000 C:\Program Files\SageTV\SageTV\MSVCR71.dll 0x6bd00000 - 0x6bd0d000 C:\WINDOWS\system32\SYNCOR11.DLL 0x6d290000 - 0x6d298000 C:\Program Files\Java\jre6\bin\hpi.dll 0x76bf0000 - 0x76bfb000 C:\WINDOWS\system32\PSAPI.DLL 0x6d7b0000 - 0x6d7bc000 C:\Program Files\Java\jre6\bin\verify.dll 0x6d330000 - 0x6d34f000 C:\Program Files\Java\jre6\bin\java.dll 0x6d7f0000 - 0x6d7ff000 C:\Program Files\Java\jre6\bin\zip.dll 0x3a2d0000 - 0x3a2f2000 C:\Program Files\SageTV\SageTV\SageTVWin32.dll 0x78050000 - 0x78120000 C:\WINDOWS\system32\WININET.dll 0x3a310000 - 0x3a319000 C:\WINDOWS\system32\Normaliz.dll 0x78000000 - 0x78045000 C:\WINDOWS\system32\iertutil.dll 0x3a940000 - 0x3a94f000 C:\Program Files\SageTV\SageTV\Win32ShellHook.dll 0x6d000000 - 0x6d14a000 C:\Program Files\Java\jre6\bin\awt.dll 0x73000000 - 0x73026000 C:\WINDOWS\system32\WINSPOOL.DRV 0x76390000 - 0x763ad000 C:\WINDOWS\system32\IMM32.dll 0x6d230000 - 0x6d284000 C:\Program Files\Java\jre6\bin\fontmanager.dll 0x68000000 - 0x68036000 C:\WINDOWS\system32\rsaenh.dll 0x769c0000 - 0x76a74000 C:\WINDOWS\system32\USERENV.dll 0x6d610000 - 0x6d623000 C:\Program Files\Java\jre6\bin\net.dll 0x71a50000 - 0x71a8f000 C:\WINDOWS\System32\mswsock.dll 0x76f20000 - 0x76f47000 C:\WINDOWS\system32\DNSAPI.dll 0x76fb0000 - 0x76fb8000 C:\WINDOWS\System32\winrnr.dll 0x76fc0000 - 0x76fc6000 C:\WINDOWS\system32\rasadhlp.dll 0x6d630000 - 0x6d639000 C:\Program Files\Java\jre6\bin\nio.dll 0x3b010000 - 0x3b052000 C:\Program Files\SageTV\SageTV\DShowPlayer.dll 0x78130000 - 0x781cb000 C:\WINDOWS\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.762_x-ww_6b128700\MSVCR80.dll 0x3b180000 - 0x3b19b000 C:\Program Files\SageTV\SageTV\SageTVInfraredReceive.dll 0x3b1c0000 - 0x3b246000 C:\Program Files\SageTV\SageTV\ImageLoader.dll 0x662b0000 - 0x66308000 C:\WINDOWS\system32\hnetcfg.dll 0x71a90000 - 0x71a98000 C:\WINDOWS\System32\wshtcpip.dll 0x3ad30000 - 0x3ad7f000 C:\Program Files\SageTV\SageTV\DShowCapture.dll 0x3ad90000 - 0x3ad9c000 C:\Program Files\SageTV\SageTV\averapi_182.dll 0x7c420000 - 0x7c4a7000 C:\WINDOWS\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.762_x-ww_6b128700\MSVCP80.dll 0x76fd0000 - 0x7704f000 C:\WINDOWS\system32\CLBCATQ.DLL 0x77050000 - 0x77115000 C:\WINDOWS\system32\COMRes.dll 0x77c00000 - 0x77c08000 C:\WINDOWS\system32\VERSION.dll 0x75f40000 - 0x75f51000 C:\WINDOWS\system32\devenum.dll 0x76c30000 - 0x76c5e000 C:\WINDOWS\system32\WINTRUST.dll 0x77a80000 - 0x77b15000 C:\WINDOWS\system32\CRYPT32.dll 0x77b20000 - 0x77b32000 C:\WINDOWS\system32\MSASN1.dll 0x76c90000 - 0x76cb8000 C:\WINDOWS\system32\IMAGEHLP.dll 0x736b0000 - 0x736b7000 C:\WINDOWS\system32\msdmo.dll 0x6d520000 - 0x6d544000 C:\Program Files\Java\jre6\bin\jsound.dll 0x6d550000 - 0x6d558000 C:\Program Files\Java\jre6\bin\jsoundds.dll 0x73f10000 - 0x73f6c000 C:\WINDOWS\system32\DSOUND.dll 0x72d20000 - 0x72d29000 C:\WINDOWS\system32\wdmaud.drv 0x72d10000 - 0x72d18000 C:\WINDOWS\system32\msacm32.drv 0x77be0000 - 0x77bf5000 C:\WINDOWS\system32\MSACM32.dll 0x77bd0000 - 0x77bd7000 C:\WINDOWS\system32\midimap.dll 0x73ee0000 - 0x73ee4000 C:\WINDOWS\system32\KsUser.dll 0x3cf80000 - 0x3d02e000 C:\Program Files\SageTV\SageTV\SageTVDX93D.dll 0x4fdd0000 - 0x4ff76000 C:\WINDOWS\system32\d3d9.dll 0x3d030000 - 0x3d036000 C:\WINDOWS\system32\d3d8thk.dll 0x6d360000 - 0x6d366000 C:\Program Files\Java\jre6\bin\jawt.dll VM Arguments: jvm_args: -Djava.library.path=C:\Program Files\SageTV\SageTV\; -Xmx768m vfprintf -Xms24m -server -verbose:gc -XX:+ForceTimeHighResolution java_command: <unknown> Launcher Type: generic Environment Variables: PATH=C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem USERNAME=sagetv OS=Windows_NT PROCESSOR_IDENTIFIER=x86 Family 15 Model 2 Stepping 9, GenuineIntel --------------- S Y S T E M --------------- OS: Windows XP Build 2600 Service Pack 3 CPU:total 1 (1 cores per cpu, 1 threads per core) family 15 model 2 stepping 9, cmov, cx8, fxsr, mmx, sse, sse2 Memory: 4k page, physical 1834480k(272368k free), swap 3649100k(2213016k free) vm_info: Java HotSpot(TM) Client VM (11.3-b02) for windows-x86 JRE (1.6.0_13-b03), built on Mar 9 2009 01:15:24 by "java_re" with MS VC++ 7.1 time: Mon Jun 22 13:59:12 2009 elapsed time: 53537 seconds |
#4
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I hope this means more to someone here than it does to me.
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#5
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It will probably mean something to the SageTV tech support people. Have you filed a formal support request?
__________________
-- Greg |
#6
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Try to update your video card drivers
Or use overlay instead of VMR9 / disable 3D Acceleration
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[size=1]-MrD ============= Linux Server 7.1.9 (1)HD300 (1) HD200 (1) HD100 (2) PC Clients Intel Xeon L? 32Gb CetonTV cable card /FIOS Last edited by MrD; 06-27-2009 at 10:42 PM. |
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