Some AVI files not playing through HD100

[showson1]

Hi all,
I'm having trouble with some of my avi files through the HD100.
They play fine on the server and through a placeshifter client, but the audio skips (like a skipping record) and the video hangs on one frame... eventually jumps to another frame and hangs, etc..

I really don't know enough about it to figure out why some work and some don't so I was hoping someone could help me out.

I see that it has AC3 6 channel and I just have a 2 channel stereo setup, is that why it's choking.. if so I would think it wouldn't play the audio but the video would still play..

Anyway, here's the info from MediaInfo of one of the files that won't play:

===========
General #0
Complete name : C:\Movies\Movies\12 Monkeys.avi
Format : AVI
Format/Info : Audio Video Interleave
Format/Family : RIFF
File size : 1.36 GiB
PlayTime : 1h 28mn
Bit rate : 3488 bps
Writing library : MEncoder dev-CVS-060307-04:23-4.0.1

Video #0
Codec : XviD
Codec/Family : MPEG-4
Codec/Info : XviD project
Codec settings/Packe : No
Codec settings/BVOP : No
Codec settings/QPel : No
Codec settings/GMC : 0
Codec settings/Matri : Default
PlayTime : 1h 28mn
Width : 576 pixels
Height : 304 pixels
Aspect ratio : 1.895
Frame rate : 25.000 fps
Resolution : 8 bits
Chroma : 4:2:0
Interlacement : Progressive
Writing library : XviD 0.0.0

Audio #0
Codec : AC3
Bit rate : 384 Kbps
Bit rate mode : CBR
Channel(s) : 6 channels
Channel positions : Front: L C R, Rear: L R, Subwoofer
Sampling rate : 48 KHz
Coherency/PlayTime : 7447712

[evilpenguin]

I've had issues with some avi's with AC3 audio, but I was able to get around it by running them through the mkvmerge GUI and putting them into mkv's.

http://www.bunkus.org/videotools/mkvtoolnix/

[showson1]

sigh.. I was afraid of an answer like that.

I've tried so many media players and I thought I FINALLY found one that would play everything without having to re-encode my media.

The HD100 is as close as I've gotten, but guess it's not there yet.

[evilpenguin]

It can handle most AC3 in AVI files, but there were one or two that wouldn't work unless I put them into mkv container. Also, its not even a reencode, its a 30-60 second process of just copying over the audio/video streams into the new container. Quite painless

Your issue actually reminded me that I needed to pass on the bad files to Sage support, unless there are serious issues with the video I imagine they'll be able to get it working.

[showson1]

Well I work on a Mac primarily (but my Sage / file server is XP) so I was looking for a Mac solution to this problem and can't find one (tried several settings in VisualHub).

I tried your solution with MKVMerge GUI and they play just fine now.. very odd.

Thanks for the tip!