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SageTV EPG Service Discussion related to the SageTV EPG Service used within SageTV. Questions about service area coverage, channel lineups, EPG listings, XMLTV, or anything else related to the service or programming guide data for SageTV should be posted here.

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  #1  
Old 10-04-2007, 05:58 PM
swats swats is offline
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Join Date: Aug 2007
Posts: 72
TBS-HD Missing from guide

Hello,

I was wondering if anyone knows if and when TBS-HD will be added to the guides for Comcast Denver, channel 678.

Doesn't show up in Sage or Zap2it.com
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  #2  
Old 10-04-2007, 06:08 PM
ke6guj ke6guj is offline
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Join Date: Jan 2005
Posts: 2,355
From the FAQ:
Quote:
Q: My Program Guide is listing incorrect info for some channels and/or shows. I am using the built-in data which comes from Zap2It. Is there some way to see about getting this fixed?

A: You can let SageTV know about EPG problems so that they can ask Zap2It to correct it.

Email them at info@sagetv.com. Along with the details of what is wrong, include:

Your Service Provider (i.e. Comcast, DirecTV, etc)
Your Specific Lineup (Chicago-Digital, Chicago-Digital Rebuild, etc)
Your Zip Code
Let Sage know about the missing channel. They pay Zap2it for the data so they should have some pull in getting the channel added.
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  #3  
Old 10-04-2007, 07:08 PM
Fluffdaddy Fluffdaddy is offline
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Join Date: Nov 2003
Location: Philly, Pa
Posts: 1,004
Letting sage brass know about the new missing channel in my line up has always worked for me. Most times it would show up in less then a weeks time
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  #4  
Old 10-04-2007, 09:38 PM
swats swats is offline
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Join Date: Aug 2007
Posts: 72
Thanks guys. Just sent them an email.
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  #5  
Old 10-05-2007, 07:28 AM
DualQuad DualQuad is offline
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Join Date: May 2006
Location: Allen in the great state of Texas
Posts: 114
Wish I would have thought of that!

I have been pinging Zap2It directly and response has been slow to say the least. Thanks for the tip.

DQ
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