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SageTV Software Discussion related to the SageTV application produced by SageTV. Questions, issues, problems, suggestions, etc. relating to the SageTV software application should be posted here. (Check the descriptions of the other forums; all hardware related questions go in the Hardware Support forum, etc. And, post in the customizations forum instead if any customizations are active.)

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  #1  
Old 04-26-2007, 11:54 AM
leahhallett leahhallett is offline
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Anyone Familiar with Error (-17)

After installing some new software Sage quit working. I've uninstalled the new software; RapidPlayer ActiveX Control and Citrix Web Client, and I reinstalled the latest Sage...but I still can't get live TV to run?

When I click on LiveTV the Sage screen stays black. I then right click on the black screen and choose stop playback and get this error:

"Error (-17) The playback request could not be completed due to a nework failure"

Yes-it said "nework" not network on the screen.

Live TV works fine in Windows Media Center. I have no idea what to try next. Please help...

Leah
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  #2  
Old 04-26-2007, 01:25 PM
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Opus4 Opus4 is offline
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I think the latest place that error was discussed is here. Some poeple stopped using McAfee, while the person starting that thread changed some network hardware.

- Andy
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SageTV Open Source v9 is available.
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Note: This is a users' forum; see the Rules. For official tech support fill out a Support Request.
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  #3  
Old 04-26-2007, 06:30 PM
leahhallett leahhallett is offline
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Thanks Andy...

Andy, thanks for the tip.

I missed that I had also installed McAfee "SiteAdvisor". I un-installed the McAfee and reinstalled Sage and Viola all is well.


Now I'm going to try to get Sage running in both XP SP2 and Vista on the same PC in a dual boot setup, wish me luck...

It should be doable if I use different directories for the installs...right??

Thanks again,
Leah
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  #4  
Old 04-26-2007, 09:01 PM
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Opus4 Opus4 is offline
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Quote:
Originally Posted by leahhallett View Post
Now I'm going to try to get Sage running in both XP SP2 and Vista on the same PC in a dual boot setup, wish me luck...

It should be doable if I use different directories for the installs...right??
Hmmm... with 2 separate install dirs on the same PC, they will each use different wiz.bin and properties files, so one setup's recordings will end up being imported videos for the other setup.

I don't think they could share the same properties file, due to different tuner setups on each OS & perhaps other settings. But, since they can't run at the same time, maybe you could edit the properties files to point to the same wiz.bin. The fault I can see with this one is that the EPG settings in the properties files might get out of sync with the wiz.bin data. So, don't be surprised if this doesn't work out too well.

- Andy
__________________
SageTV Open Source v9 is available.
- Read the SageTV FAQ. Older PDF User's Guides mostly still apply: SageTV V7.0 & SageTV Studio v7.1.
- Hauppauge remote help: 1) Basics/Extending it 2) Replace it 3) Use it w/o needing focus
- HD Extenders: A) FAQs B) URC MX-700 remote setup
Note: This is a users' forum; see the Rules. For official tech support fill out a Support Request.
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