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SageTV Software Discussion related to the SageTV application produced by SageTV. Questions, issues, problems, suggestions, etc. relating to the SageTV software application should be posted here. (Check the descriptions of the other forums; all hardware related questions go in the Hardware Support forum, etc. And, post in the customizations forum instead if any customizations are active.)

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  #1  
Old 12-17-2004, 05:01 AM
joh3004 joh3004 is offline
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Join Date: Feb 2004
Posts: 99
Sage Client Connection Problems

I am experiencing trouble connecting to my sage server from my sage tv client.

My HTPC is located in my living room and it holds all of my tv shows, my tv tuner cards and is running Sage TV 2.1 on Win XP Pro Service Pack 2.

When I try to watch TV from my laptop (Sage TV Client 2.1 Win XP Pro Service Pack 2) it tells me that it is "Unable to connect to SageTV Server at specified address."

I checked my HTPC to make sure that the Sage Server option was enabled.

Both computers are connected by Cat 5 cables to my router. And I can see the shared folders from my HTPC on the network. I can even watch pre-recorded shows by opening them in Media Player, but Sage TV Client won't detect them.

I never had this problem before I upgraded to Sage TV 2.1. Can anybody help me?
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  #2  
Old 12-17-2004, 11:16 AM
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Opus4 Opus4 is offline
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Join Date: Sep 2003
Location: NJ
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Did you check firewall settings to make sure those programs are allowed through the network? I don't know about the SP2 firewall, but with ZoneAlarm, I have to allow them through the firewall every time the exe changes after an upgrade.

- Andy
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  #3  
Old 12-29-2004, 08:29 PM
joh3004 joh3004 is offline
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Join Date: Feb 2004
Posts: 99
Yes, I checked my firewall...That's not the issue. I actually tried disabling it and running sagetv client...I still had trouble connecting.
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  #4  
Old 01-17-2005, 10:33 PM
RobSpangler RobSpangler is offline
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Join Date: May 2004
Location: California
Posts: 10
OK, so it's not the SP2 firewall....what else may the problem be?

I am having similar issues and I am not running any personal firewall software nor am I on XP SP2...

Does anyone know what port Sage Server uses? I wouldn't mind trying a port scan to see if it's even listening...

Thanks,
Rob Spangler
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  #5  
Old 01-18-2005, 02:08 AM
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nielm nielm is offline
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Join Date: Oct 2003
Location: Belgium
Posts: 4,496
The server listens on port 42024.
You can see if this port is open by runnign netstat -a in a command prompt on the server.
You can test if you can connect to this port both on the server and on the client using telnet serverip 42024 (use CTRL-] then close to quit telnet).
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  #6  
Old 01-19-2005, 02:11 PM
joh3004 joh3004 is offline
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Join Date: Feb 2004
Posts: 99
I tried testing the port ("telnet serverip 42024") and i got the following error message: "Could not open connection to the host, on port 42024: Connect failed"

I got that message on both the server and the client computers.

I disabled my firewall during this process.

Do you have any idea how i can enable that port?
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