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SageTV Software Discussion related to the SageTV application produced by SageTV. Questions, issues, problems, suggestions, etc. relating to the SageTV software application should be posted here. (Check the descriptions of the other forums; all hardware related questions go in the Hardware Support forum, etc. And, post in the customizations forum instead if any customizations are active.)

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  #1  
Old 08-22-2004, 04:26 PM
wwright129 wwright129 is offline
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Location: Melbourne, Florida
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DVD Playback error

Hi all,

So I installed a DVD player in my HTPC. And want to play movies through Sage. So I stick the DVD in and go to play the movie through sage, then I get this error..

There was a DVDError in playback Details: Key exchange for DVD copy protection failed. Can't playback this DVD-Video disc. To me that sounds like something you would get when you try to play a copied DVD movie, which this is not. The movie I am trying to play I bought at Best Buy. So any thought on what that means

Thanks, wwright129

P.S. I CAN play that DVD through the software that came with the DVD drive, so I assume it's a sage issue?
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  #2  
Old 08-22-2004, 04:34 PM
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mlbdude mlbdude is offline
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You are probably using a DVD video decoder that does not support encrypted DVD's. The two I know of are Elecard, and the Hauppauge Intervideo one. Make sure you are not using either of those DVD decoders in the DVD section of Detailed Setup.

P.S. Melbourne rocks .
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  #3  
Old 08-22-2004, 05:04 PM
wwright129 wwright129 is offline
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You know I've been reading your posts for months now and didn't realize that mlb of mlbdude was a refrence to melbourne, fla
Rock on

Anyway, I changed the decoder to default and that works except, and I understand why, but it plays in the window on my desktop and not my tv. Is there any way to get it to play on my tv without having to use my video card's tv out with dualview setup. I hate doing that. I had to do that when I tried out BeyondTV. I did notice that under the various methods for decoding it does list the DVD-ROM name, but that returns the same error. So I'm stuck with default?

Thanks for the quick response, wwright129
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  #4  
Old 08-22-2004, 05:12 PM
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mlbdude mlbdude is offline
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What DVD renderer are you using? I "think" if you use VMR9 you can get it to go on a secondary display like that. But don't quote me .
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  #5  
Old 08-22-2004, 05:16 PM
wwright129 wwright129 is offline
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yes I am using VMR9. But the TV display is just blank. Hmmm. Do you have to do something special to get it to work under VMR9?
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  #6  
Old 08-22-2004, 05:18 PM
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mlbdude mlbdude is offline
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Make sure you have 3D Acceleration enabled as well in Sage. Detailed Setup\Advanced.
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  #7  
Old 08-22-2004, 05:26 PM
wwright129 wwright129 is offline
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You know I've wondered this for a while but I cannot enable 3D acceleration, I never have been able to, I thought that was kind of strange. Any thoughts
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  #8  
Old 08-22-2004, 05:29 PM
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mlbdude mlbdude is offline
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Well you need it to to get VMR9. What video card do you have? Latest drivers installed? What happens when you enable it?
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  #9  
Old 08-22-2004, 05:35 PM
wwright129 wwright129 is offline
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I have the nVidia GeForce MX 440 with AGP8X, The drivers were install about 2 or 3 days ago from their website. How do I get 3D acceleration to VMR9. When I click on the Disabled button it should switch to enabled, but it stays disabled. It's like I'm not even clicking on it?

Any thoughts...
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  #10  
Old 08-22-2004, 05:38 PM
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mlbdude mlbdude is offline
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When you click on it, wait a few seconds. On my system it takes a second or two to switch. Maybe it is slower on yours. Otherwise, I am not sure why it won't enable on your system.

If all else fails you can email tech support. They would probably get you a way to debug it better.
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  #11  
Old 08-22-2004, 05:42 PM
wwright129 wwright129 is offline
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Well I clicked and waited for some time, I even tried clicking on it with my mouse, but disabled still. Weird
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  #12  
Old 08-22-2004, 05:43 PM
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mlbdude mlbdude is offline
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You have Directx9 installed?
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  #13  
Old 08-22-2004, 05:45 PM
wwright129 wwright129 is offline
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Yes I do, also installed a couple of days ago.
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  #14  
Old 08-22-2004, 06:52 PM
kny3twalker kny3twalker is offline
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there is this property
ui/accelerated_rendering=true

also have you bothered to setup the decoder for audio and video
rather than leaving them on default
I would do the renders as well

for both video and DVD
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  #15  
Old 08-22-2004, 06:58 PM
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ToxMox ToxMox is offline
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It sounds like you are trying to view the DVD through the tv-out on the PVR350. The hardware decoder of the 350 can't decrypt DVDs. You may have luck using something like DVD Decrypter and decrypting the DVD locally to your harddrive and then trying to play the decrypted version through the imported videos.

Last edited by ToxMox; 08-22-2004 at 07:12 PM.
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  #16  
Old 08-22-2004, 07:09 PM
wwright129 wwright129 is offline
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That would make perfect sense, as I am using the 350 for playback through the TV.

Thanks wwright129
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  #17  
Old 08-22-2004, 07:13 PM
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ToxMox ToxMox is offline
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Just to note wwright129 I edited my post I guess right when you were replying and gave a possible solution from what I wrote when you read the post.
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  #18  
Old 08-22-2004, 10:14 PM
wwright129 wwright129 is offline
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Well thanks to everyone for their help, I guess theres really nothing I can do except ripping the encryption off of the DVD. Dosen't that leave you with the original .VOB files. How would that play through sage? Dosen't it need to be in mpeg format?

Thanks again, wwright129
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  #19  
Old 08-22-2004, 10:45 PM
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stanger89 stanger89 is offline
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If you use DVDShrink it will output a folder with all the DVD files inside, then just add it to Sage's library import dir and you'll see it in the Imported Videos section.

FWIW, the 350 can't play AC3 so you'll have to use your soundcard to output the DVD's audio or strip the AC3 and convert it to MPEG.
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  #20  
Old 08-23-2004, 08:27 AM
wwright129 wwright129 is offline
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Well I tried that and that method is no different than playing the Movie from the DVD player, it still plays within the sage window but not on the tv(probably because it's not in mpeg format). So is there a way of converting from .VOB to MPEG?

Thanks wwright129
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