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SageTV Software Discussion related to the SageTV application produced by SageTV. Questions, issues, problems, suggestions, etc. relating to the SageTV software application should be posted here. (Check the descriptions of the other forums; all hardware related questions go in the Hardware Support forum, etc. And, post in the customizations forum instead if any customizations are active.)

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  #1  
Old 01-06-2021, 02:04 PM
Tokendude Tokendude is offline
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Join Date: May 2009
Location: NW MS
Posts: 29
Lost playback support

I've got a really old system that has worked great until this morning. Running SageTV v. 9.1.6.747 on an old WHS v1 box. Suddenly lost support for a couple of things:

1) HD200 can see all files, but will not play any videos (either DVD's or SageTV recorded files)

2) On the serverbox I can play recorded video files which originated through SageTV, and I can stream live video from HDHR, but I cannot play any DVD files (full DVD's using .VOB .TS files) or other video files (*mp4, *.mkv, *.avi).

3) Music files stored on the server will appear to stream to the HD200, but there is no sound (ie. timestamp advances, but not audio)

4) Picture files store on the server WILL display through the HD200

I've verified that the original files (audio and video) are not corrupted as they will play through a network connected windows pc using windows software (ie. not using sagetv software on the pc). This includes video that has been recorded by SageTV since these problems started. Sage still records the items in the record que, and they will play on the serverbox, but not through any other Sage connected device (HD200, HD300).

Any ideas where to begin?
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Server: whs-Antec Three Hundred Case w/ extra HD cooling fans, Gigabyte GA-EP43-EU3L, Q9400processor (2.66Hz quad core), 4gig ram. Sage for whs 6.6.2, 3x1TB + 1x1.5TB + 1x2TB pool.
Capture: 2 HDHR's.
Clients: 3 HD200's.
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  #2  
Old 01-06-2021, 03:14 PM
Striker:WG Striker:WG is offline
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Join Date: Oct 2008
Posts: 472
what happens if you install a Sage client on the Windows PC?

I believe there is some info that is saved on the server that is specific to each client that connects.

You might need to find the relevent files for the HD200 on the server and clear them out.
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  #3  
Old 01-06-2021, 04:38 PM
Tokendude Tokendude is offline
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Join Date: May 2009
Location: NW MS
Posts: 29
Quote:
Originally Posted by Striker:WG View Post
what happens if you install a Sage client on the Windows PC?

I believe there is some info that is saved on the server that is specific to each client that connects.

You might need to find the relevent files for the HD200 on the server and clear them out.
That wouldn't really explain why some files wouldn't play on the server itself. Something got corrupted somewhere. I'd change over to Win10 if it wasn't for the 400 DVD's stored in the old WHS shared drive format. That will be a major pain to relocate.
__________________
Server: whs-Antec Three Hundred Case w/ extra HD cooling fans, Gigabyte GA-EP43-EU3L, Q9400processor (2.66Hz quad core), 4gig ram. Sage for whs 6.6.2, 3x1TB + 1x1.5TB + 1x2TB pool.
Capture: 2 HDHR's.
Clients: 3 HD200's.
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  #4  
Old 01-07-2021, 05:54 AM
Bagal Bagal is offline
Sage Advanced User
 
Join Date: Apr 2006
Location: Surrey, UK
Posts: 183
I've had this before with some of my HD300s, normally a full power cycle of the HD300 resolves the problem.
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Server: Win7 64bit; i5 2500; 32GB ram; Blackgold BGT3595; 18TB + 120GB SSD; Edgestore DAS401T; DVBLink; Oscam; Omnikey 3121
Lounge Client: HD300; Yamaha RX-V765 connected to 55" Furrion 1080p LCD; Logitech Harmony One remote
Kitchen: HD300 32" LCD, Bed 1: HD300 - 40" LCD, Bed 2: HD300 - 24" LCD, Bed 3: HD300 - 22" LCD
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  #5  
Old 01-07-2021, 08:27 AM
wayner wayner is offline
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Join Date: Jan 2008
Location: Toronto, ON
Posts: 7,491
Quote:
Originally Posted by Bagal View Post
I've had this before with some of my HD300s, normally a full power cycle of the HD300 resolves the problem.
This happens to me from time to time as well. I would do a full power off and reboot of any and all extenders and the server.
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New Server - Sage9 on unRAID 2xHD-PVR, HDHR for OTA
Old Server - Sage7 on Win7Pro-i660CPU with 4.6TB, HD-PVR, HDHR OTA, HVR-1850 OTA
Clients - 2xHD-300, 8xHD-200 Extenders, Client+2xPlaceshifter and a WHS which acts as a backup Sage server
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