Lost Video Playback

[boonest]

I have been using v9 of SageTV and SageTV Placeshifter on Windows 10 machines for a while without issue. Went to use Placeshifter recently and it will let me log in and navigate the menus but will not play any videos. Time bar moves along and streaming statistics in the tile bar shows activity, but no picture and no sound. I did recently have to turn off 3D acceleration in the settings of Placeshifter because I could not even connect when it was enabled. Reinstalled Placeshifter, no luck. no sure what to do next. Any thoughts? Thanks in advance.

[boonest]

Tried uninstalling Placeshifter V9 but found that it doesn't remove itself completely. After uninstall, folder with files still on machine. Ultimately had to uninstall V9, delete folder, install V7 then install V9. Even with that, Placeshifter still had my previous config for my server. All is well now. Withdrawal symptoms from not being able to watch TV remotely have stopped.

[trallyus]

Originally Posted by boonest

Tried uninstalling Placeshifter V9 but found that it doesn't remove itself completely. After uninstall, folder with files still on machine. Ultimately had to uninstall V9, delete folder, install V7 then install V9. Even with that, Placeshifter still had my previous config for my server. All is well now. Withdrawal symptoms from not being able to watch TV remotely have stopped.

Next time it happens , go in to your Sagetv folder then look for a folder called sagetv and finally a folder called clients. That is where Sage tv stores the placeshifter Clients data.

In the past I had the same problems with the client as you and finally I think it was in the Android client thread someone mentioned to look there for the client data.

I usually go in the clients folder and erase all the data there or delete it but if your unsure just move the data to a folder on your desktop and then try your client again and it should recreate the needed data and fix itself.