Schedules Direct Account Expired, Renewed, Problem

[Telecore]

It's in the title - we accidently let our work SageTV server Schedules Direct account expire. We renewed it, and I had to log into Schedules Direct to add our OTA lineup back in, but SageTV keeps complaining that our Schedules Direct account is expired. The credentials were never changed. I tried deleting Video sources and adding them back in, but now it won't let me add them and pick a lineup because of the expired (but actually renewed) account. Does anyone know how to tell Sage to clean up the mess after your Schedules Direct account expires?

[wnjj]

Have you tried deleting the sdauth, sdmd5prog and sdmd5sched files? You'll have to re-enter your SD credentials into the SageTV GUI again though if your account password hasn't changed though I'm not sure if it will help.

Here's the documentation: https://github.com/google/sagetv/wik...les-Direct-EPG

[Telecore]

That worked - thanks!

[EnterNoEscape]

Originally Posted by wnjj

Have you tried deleting the sdauth, sdmd5prog and sdmd5sched files? You'll have to re-enter your SD credentials into the SageTV GUI again though if your account password hasn't changed though I'm not sure if it will help.

Here's the documentation: https://github.com/google/sagetv/wik...les-Direct-EPG

That's an interesting scenario to get stuck on. I would have imagined that worse case, restarting SageTV would have corrected it. I certainly will not be able to reproduce it without an expired account. I'm curious why it persisted and resetting the account data was needed.

[Telecore]

Originally Posted by EnterNoEscape

That's an interesting scenario to get stuck on. I would have imagined that worse case, restarting SageTV would have corrected it. I certainly will not be able to reproduce it without an expired account. I'm curious why it persisted and resetting the account data was needed.

Full story - 2 different co-workers paid for Schedules Direct with 2 sets of credentials - both accounts expired - we renewed the credentials that were not used in SageTV - I was confused as to why it kept on saying that account was expired after renewing - upon deleting the sd* files I noticed that the other set of credentials was the one being used in SageTV (credentials were in one of the text files)

But I still think there is an issue because I was never able to get to a prompt to re-enter credentials to the renewed one once the Schedules Direct account was expired - that scenario appears to go into a dead end - so for the case where you want to change your credentials and the account expires, you have to delete the sd* files

[EnterNoEscape]

Originally Posted by Telecore

Full story - 2 different co-workers paid for Schedules Direct with 2 sets of credentials - both accounts expired - we renewed the credentials that were not used in SageTV - I was confused as to why it kept on saying that account was expired after renewing - upon deleting the sd* files I noticed that the other set of credentials was the one being used in SageTV (credentials were in one of the text files)

But I still think there is an issue because I was never able to get to a prompt to re-enter credentials to the renewed one once the Schedules Direct account was expired - that scenario appears to go into a dead end - so for the case where you want to change your credentials and the account expires, you have to delete the sd* files

You should have been presented with an option to use the saved credentials or enter new ones before you got to the expiration dialog, but I could be mistaken. If you couldn't get to that prompt, what you describe would be the best option.