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SageTV Software Discussion related to the SageTV application produced by SageTV. Questions, issues, problems, suggestions, etc. relating to the SageTV software application should be posted here. (Check the descriptions of the other forums; all hardware related questions go in the Hardware Support forum, etc. And, post in the customizations forum instead if any customizations are active.)

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  #1  
Old 09-14-2020, 07:25 AM
PeteCress's Avatar
PeteCress PeteCress is offline
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Join Date: Jan 2009
Location: Paoli, PA - USA, AKA "The Navel Of The Universe"
Posts: 843
Server suddenly not visible to HD200s

Moved my server from kaput desktop box to a brand-new i3 NUC.

Movies and RecordedTV were a-ok on HD200s.

Briefly had an issue with HDHomeRun tuners not being visible - until it dawned on me to do a channel scan on one of the HDHomeRuns.

At that point all seemed well: HD200s showed Program Schedule and were able to play live TV.

But the next day the HD200s were unable to see the Sage server.
  • HD200's are connected to LAN as evidenced by blinking lights on ethernet connectors
  • Server is connected to LAN as evidenced by browser being able to bring up web pages
  • Server service is up and running.
The NUC came with Win 10 installed and almost every reboot has involved Microsoft force-feeding various system updates.

My current suspicion is that one of those updates made the Sage service no longer visible. Maybe some firewall setting?

Has anybody been here?

Suggestions?
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Server: SageTV 9, Windows 10, i5 NUC
Clients: HD200*3 over Cat5e Ethernet + 1 slightly flakey HD 300 + 1 HD200 remote at another residence
Plugins: (none yet, looking for recommendations)
Storage: NetGear Ultra-6 NAS 10 TB total w/dual redundancy. Plus 5tb QNAP for RecordedTV.
Capture: 3 Silicon Dust HomeRun tuner boxes (6 tuners total)
Program Source: OTA antenna
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  #2  
Old 09-14-2020, 12:33 PM
wayner wayner is offline
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Location: Toronto, ON
Posts: 7,491
Sound familiar?

https://forums.sagetv.com/forums/showthread.php?t=66507
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New Server - Sage9 on unRAID 2xHD-PVR, HDHR for OTA
Old Server - Sage7 on Win7Pro-i660CPU with 4.6TB, HD-PVR, HDHR OTA, HVR-1850 OTA
Clients - 2xHD-300, 8xHD-200 Extenders, Client+2xPlaceshifter and a WHS which acts as a backup Sage server
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  #3  
Old 09-14-2020, 03:38 PM
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tvmaster2 tvmaster2 is online now
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Quote:
Originally Posted by wayner View Post
what's going on here?
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Sage 9 server = Gigabyte AMD quad-core - 4 gigs - integrated ATI HD4200 chipset - SSD boot, Hitachi Deskstar show drives. HD-PVR - Colossus - Win7 32 bit. HD200/300’s networked. HDHomerun tuner. "If you've given up on Weird Al, you've given up on life" - Homer Simpson
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  #4  
Old 09-14-2020, 09:05 PM
wayner wayner is offline
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As Pete is surmising - some Windows update is causing network issues
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New Server - Sage9 on unRAID 2xHD-PVR, HDHR for OTA
Old Server - Sage7 on Win7Pro-i660CPU with 4.6TB, HD-PVR, HDHR OTA, HVR-1850 OTA
Clients - 2xHD-300, 8xHD-200 Extenders, Client+2xPlaceshifter and a WHS which acts as a backup Sage server
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  #5  
Old 09-15-2020, 06:20 PM
SimeonPilgrim SimeonPilgrim is offline
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Join Date: Feb 2011
Location: Christchurch, NZ
Posts: 53
agreed, prior to "failing to find the HDHomeRun" in this thread: https://forums.sagetv.com/forums/showthread.php?t=66511

I was having problems with my HD300 not auto finding my Server (on a Win10 box, with recent MS updates). I could add it as a named server, and it could connect, but the auto magic had stopped.

When I turn my old server back on, and rebooted the HD300 it found the old server straight away.

I am current suspecting the server has moved to prefering IPv6, but I have yet to download the "prefer IPv4 over IPv6 tool I found on a MS site" so, have not proved that is the root of my problems. Although I did add a JAVA use IPv4 flag into environment variable, that removed a "SageTV connected via IPv6" warning in my OpenDCT logs..

Last edited by SimeonPilgrim; 09-15-2020 at 06:31 PM.
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  #6  
Old 09-15-2020, 11:57 PM
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newyankee newyankee is offline
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Join Date: Jul 2012
Location: Palo Alto
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I think I know what is going on. It is not IPv6, but rather a Windows network method used for years to identify network neighbors. Apparently, it has a security flaw and Windows 10 at some point disabled it in favor of a newer standard. The good news is that it can be re enabled (in the server) by checking a "windows feature" option. Try enabling the feature smb 1.0 for network discovery on the server.
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  #7  
Old 09-16-2020, 12:51 AM
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tvmaster2 tvmaster2 is online now
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Quote:
Originally Posted by newyankee View Post
I think I know what is going on. It is not IPv6, but rather a Windows network method used for years to identify network neighbors. Apparently, it has a security flaw and Windows 10 at some point disabled it in favor of a newer standard. The good news is that it can be re enabled (in the server) by checking a "windows feature" option. Try enabling the feature smb 1.0 for network discovery on the server.
It’s happening with me on Windows 7, 32bit install. Same thing?
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Sage 9 server = Gigabyte AMD quad-core - 4 gigs - integrated ATI HD4200 chipset - SSD boot, Hitachi Deskstar show drives. HD-PVR - Colossus - Win7 32 bit. HD200/300’s networked. HDHomerun tuner. "If you've given up on Weird Al, you've given up on life" - Homer Simpson
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  #8  
Old 09-16-2020, 07:03 PM
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PeteCress PeteCress is offline
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Join Date: Jan 2009
Location: Paoli, PA - USA, AKA "The Navel Of The Universe"
Posts: 843
Exclamation

After 2-3 days of chasing my tail, it finally dawned on me that the installer has a "Repair" option.

Made a CYA copy of the Sage folder, ran "Repair", and now all is well.

So, my SOP for mystery problems becomes:
  1. Bounce the Media Extender via a cold start
  2. Bounce the server with a cold start
  3. Bounce router and all switches via Powet Down/Up
  4. Do a v9 installer "Repair" after backing up the Sage directory.

Anybody want to add to that list?
__________________
Server: SageTV 9, Windows 10, i5 NUC
Clients: HD200*3 over Cat5e Ethernet + 1 slightly flakey HD 300 + 1 HD200 remote at another residence
Plugins: (none yet, looking for recommendations)
Storage: NetGear Ultra-6 NAS 10 TB total w/dual redundancy. Plus 5tb QNAP for RecordedTV.
Capture: 3 Silicon Dust HomeRun tuner boxes (6 tuners total)
Program Source: OTA antenna

Last edited by PeteCress; 09-16-2020 at 07:06 PM.
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