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Hardware Support Discussions related to using various hardware setups with SageTV products. Anything relating to capture cards, remotes, infrared receivers/transmitters, system compatibility or other hardware related problems or suggestions should be posted here.

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  #1  
Old 02-02-2020, 01:19 PM
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bigbill bigbill is offline
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Determining why some videos play and others do not.

I am working on reasons for some videos working and others not working or not having audio on my HD200 but picture is fine but erroring out on the PC client. I found MediaInfo application and see that a video has DTS ES as its audio stream.


A video Errors out on PC Client, audioplaybackerror.PNG


HD200 plays video but no sound and my NVIDIA Shield with Android Mini Client works without any issues.

My current thinking is neither the PC Client or HD200 support DTS but Shield does?

-Bill
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Home DVR: SageTV v9.2.6(64)
i7-6700 3.4ghz, 8GB RAM, Win10 Pro, 1@ SSD +1@6TB WD Blue, 1 Quad HDHR, ( OTA Winegard HD8200U, CM4221HD), 1@ STP-HD200, 1@ Nvidia Shield , 1 @ Nvidia Shield new round version, 70" & 55" Sony's
RV DVR: 2@SageTV v9.2.6, NUC8i5BEK 16GB, SS980Pro NVMe, 5TB Passport, 1@olderNUC, 2 Dual HDHR, , Winegard BatWing, 40", 32", 28" Sony's, Max Transit
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Old 02-02-2020, 02:18 PM
egeller egeller is offline
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Quote:
Originally Posted by bigbill View Post
My current thinking is neither the PC Client or HD200 support DTS but Shield does?

-Bill
I think you are on to something. I had an experience that may be due to the same root cause.

I can plug my HD-300 directly into my Samsung smart TV and it all works as expected. When I had occasion to try my HD-200 with the smart TV. I found that some shows did not play the audio. I had to connect the HD-200 to my sound system which passed the audio and the video to the TV.

I figured it was a hardware difference between the 200 and the 300, but never investigated it further to figure out the details.
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  #3  
Old 02-02-2020, 02:43 PM
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SHS SHS is offline
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Quote:
Originally Posted by bigbill View Post
I am working on reasons for some videos working and others not working or not having audio on my HD200 but picture is fine but erroring out on the PC client. I found MediaInfo application and see that a video has DTS ES as its audio stream.


A video Errors out on PC Client, Attachment 17466


HD200 plays video but no sound and my NVIDIA Shield with Android Mini Client works without any issues.

My current thinking is neither the PC Client or HD200 support DTS but Shield does?

-Bill
The HD 200 doesn't support DTS ES

Video formats: MPEG1, MPEG2, MPEG4, XVID, H.264 up to 1080p, WMV9/VC-1 up to 1080p
Audio formats: MP2, MP3, AAC, WMA, PCM, Vorbis (stereo only), AC3 (stereo down-mix/pass-through), FLAC, DTS (pass-through)
That pass-through mean is the device it connect has to decoding which many TV set can't under stand that audio format
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Old 02-02-2020, 02:58 PM
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bigbill bigbill is offline
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Am I reading this correctly, the HD300 supports DTS? I have one in my motorhome and will move that back inside and put the 200 out there. I mostly use the mini client when traveling. (i guess until its pulled from the Android site)

-Bill
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Home DVR: SageTV v9.2.6(64)
i7-6700 3.4ghz, 8GB RAM, Win10 Pro, 1@ SSD +1@6TB WD Blue, 1 Quad HDHR, ( OTA Winegard HD8200U, CM4221HD), 1@ STP-HD200, 1@ Nvidia Shield , 1 @ Nvidia Shield new round version, 70" & 55" Sony's
RV DVR: 2@SageTV v9.2.6, NUC8i5BEK 16GB, SS980Pro NVMe, 5TB Passport, 1@olderNUC, 2 Dual HDHR, , Winegard BatWing, 40", 32", 28" Sony's, Max Transit
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  #5  
Old 02-02-2020, 03:04 PM
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SHS SHS is offline
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Quote:
Originally Posted by bigbill View Post
Am I reading this correctly, the HD300 supports DTS? I have one in my motorhome and will move that back inside and put the 200 out there. I mostly use the mini client when traveling. (i guess until its pulled from the Android site)

-Bill
The HD300 Spec

Video formats: MPEG1, MPEG2, MPEG4, XVID, H.264 up to 1080p, WMV9/VC-1 up to 1080p, MJPEG, Flash Video

Audio formats: MP2, MP3, AAC, AAC-HE, ALAC, WMA, WMAPro (stereo downmix), PCM, Vorbis (stereo only), FLAC(stereo downmix), Dolby Digital/Dolby Digital Plus/Dolby TrueHD (stereo down-mix/pass-through), DTS/DTS-HD/DTS-MA (stereo down-mix/pass-through) AC3 (stereo down-mix/pass-through).
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  #6  
Old 02-03-2020, 10:17 AM
wayner wayner is offline
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To put things briefly - the HD300 can handle some audio formats that the HD200 cannot. So you may ahve to run the HD200 through an AVR to decode the sound. Or get a used HD300 as people are jumping ship.
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  #7  
Old 02-03-2020, 12:38 PM
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bigbill bigbill is offline
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Can anyone see why this video doesn't play on PC or HD200? Nothing looks out of spec for the HD200 from the prior posts that I can tell.

mediaInfoONvideothatWontPlay.PNG

Here is a video that does work correctly. The writing app and the text streams and High@L3 vs High@L4 are different.

mediainforonavideothatworks.PNG

Here is the command line being used to transcode the file with FFMPEG in a loop of files from mpg to mp4 and put in another directory. Basically just -n and -i options which worked well for years and now creates video files that won't play on sagetv client or hd200. No errors, just a black screen now.

FOR %%g IN (*.mpg) DO C:\CV\NEWFFMPEG\ffmpeg -n -i %%g y:\HOLD\%%~ng.mp4


Here is a screenshot of FFMPEG transcoding the video from mpg to mp4

ScreenshotofFFMPEGrunningParameters.PNG

Maybe I need to add other options to the newer FFMPEG command line to make this work. Otherwise I guess I need to keep using the very old version of FFMPEG i have. Circa 2017. -Bill
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Home DVR: SageTV v9.2.6(64)
i7-6700 3.4ghz, 8GB RAM, Win10 Pro, 1@ SSD +1@6TB WD Blue, 1 Quad HDHR, ( OTA Winegard HD8200U, CM4221HD), 1@ STP-HD200, 1@ Nvidia Shield , 1 @ Nvidia Shield new round version, 70" & 55" Sony's
RV DVR: 2@SageTV v9.2.6, NUC8i5BEK 16GB, SS980Pro NVMe, 5TB Passport, 1@olderNUC, 2 Dual HDHR, , Winegard BatWing, 40", 32", 28" Sony's, Max Transit
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android mini client, hd200, pc client, shield


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