|
SageTV Software Discussion related to the SageTV application produced by SageTV. Questions, issues, problems, suggestions, etc. relating to the SageTV software application should be posted here. (Check the descriptions of the other forums; all hardware related questions go in the Hardware Support forum, etc. And, post in the customizations forum instead if any customizations are active.) |
|
Thread Tools | Search this Thread | Display Modes |
#1
|
|||
|
|||
User Interface not starting on v9 server
Folks,
Hopefully someone can help. My set up runs v9 server as a service and also launches the user interface. This has been my setup since original v7. V9 always took a long time to go from splash screen to actual user interface (over 5 min from boot splash would sit there but eventually user interface would show up. Recently it would be hit or miss with about 33% of the time the UI never showed up after the splash sat there from 5-10min I just never got a UI. Task manager shows the service and 3 instances to the client but no UI. I also can’t manually launch the client as I think it sees it as already running. my only other clients are HD300’s that run fine regardless of server UI launched or not. When this 100% fail started it was right after I installed the latest OS patches that I haven’t done for 2-3 months. Configuration: SageTV V9 9.0.14.568 32 Bit Server Windows server 2012 R2 latest patches JAVA 1.8.0_151 Will try to upload log files when I’m back home. Let me know if there is anything else is needed |
#2
|
|||
|
|||
That's a **very** long time for the client to come up.
As a reference point, try this: Power cycle the HD300, but use the remote to stop it from automatically connecting to the server. Next, time how long it takes to connect to the server and display the normal SageTv GUI. The Sage Client should typically connect & display about as quickly as the HD300 does. Providing log files for both the server AND client (during the relevant time period) will likely provide clues. How much physical memory is present? How much free memory does Windows report once the Sage server & client is running? What size is set for Sage's Java Heap space?
__________________
System #1: Win7-64, I7-920, 8 GB mem, 4TB HD. Java-64 1.8.0_141. Sage-64 v9.2.1 ATSC: 2x HDHR-US (1st gen white) tuners. HD-200. System #2: Win7-64, I7-920, 8 GB mem, 4TB HD. Java 1.8.0_131. Sage v9.1.6.747. ClearQAM: 2x HDHR3-US tuners. HD-200. System #3: Win7-64, I7-920, 12 GB mem, 4TB HD. Java-64 1.8.0_141. Sage-64 v9.2.1 ATSC: 2x HVR2250; Spectrum Cable via HDPVR & USB-UIRT. 3x HD-200. |
#3
|
||||
|
||||
I don’t know if it’s still the case, but Sage used to do all of its scheduling at startup. This could take a while if you had a lot of favorites, especially if you changed the scheduling look ahead to be longer than the default (which I think was five days), since it had to work through what tuners to use for each recording and resolve any conflicts (and also schedule the intelligent favorites).
There was a setting in the properties file called “limited carney init” that would let Sage startup quicker by doing some of that stuff in the background after Sage had started. It might be worth investigating.
__________________
Server: Ryzen 2400G with integrated graphics, ASRock X470 Taichi Motherboard, HDMI output to Vizio 1080p LCD, Win10-64Bit (Professional), 16GB RAM Capture Devices (7 tuners): Colossus (x1), HDHR Prime (x2),USBUIRT (multi-zone) Source: Comcast/Xfinity X1 Cable Primary Client: Server Other Clients: (1) HD200, (1) HD300 Retired Equipment: MediaMVP, PVR150 (x2), PVR150MCE, HDHR, HVR-2250, HD-PVR |
#4
|
|||
|
|||
The delay is only on the client running on the same box as the SageTVserver service. In reviewing the log, it looks like there is about 4 min of connection failures trying to connect to the local host IP. I run this on a fixed IP address, so is there a way to force it to connect via the network IP? Not sure if that would help. Also the splash disappeared right about 9AM in the log it seems to just keep humming along, You can see it is still running as despite the UI never showing up, the log is still getting populated with new entries.
Memory (30% utilzied) is not an issue or CPU (1-3%). Attached is the zipped client log from the server. |
#5
|
|||
|
|||
It's unfortunate that the server log hasn't been posted yet. Comparing the events in the server and client logs is often helpful. The client log indicates a couple of unrelated issues.
Quote:
Quote:
You're still running V9.0.14.568. Since then, there have been several fixes for crashes. Upgrading to v9.2.1 includes these fixes. Consider installing the 64-bit version, since it also allows for much greater Java Heap space.
__________________
System #1: Win7-64, I7-920, 8 GB mem, 4TB HD. Java-64 1.8.0_141. Sage-64 v9.2.1 ATSC: 2x HDHR-US (1st gen white) tuners. HD-200. System #2: Win7-64, I7-920, 8 GB mem, 4TB HD. Java 1.8.0_131. Sage v9.1.6.747. ClearQAM: 2x HDHR3-US tuners. HD-200. System #3: Win7-64, I7-920, 12 GB mem, 4TB HD. Java-64 1.8.0_141. Sage-64 v9.2.1 ATSC: 2x HVR2250; Spectrum Cable via HDPVR & USB-UIRT. 3x HD-200. |
#6
|
|||
|
|||
successful logs
Attached are both the client and server logs. This happened to be a successful startup (got the UI, still 5-10 min launch screen).
On the firewall piece, I also assumed that would be the issue. I am running stock Windows Server2012R2 any pointers to a tutorial on how to allow SageTV through the firewall? I did some quick googling and it wasn't obvious what program I should allow and where I should make the entry to allow it through the firewall. I am considering the upgrades...is there a tutorial on migrating from what I am running to the latest 32 or 64 bit. I have 10+ years of sagetv running and about 3000 programs stored, I wouldn't want to lose that data. thanks for chiming in. mv Last edited by jmv; 01-11-2020 at 11:32 AM. |
#7
|
||||
|
||||
With the SageTV server shutdown, make this change to the Sage.properties
Code:
limited_carny_init=true John |
#8
|
|||
|
|||
So far, so good JRE. Thanks for the input.
|
Currently Active Users Viewing This Thread: 1 (0 members and 1 guests) | |
|
|
Similar Threads | ||||
Thread | Thread Starter | Forum | Replies | Last Post |
User interface for v9 | hedly | SageTV Github Development | 11 | 03-16-2016 01:47 PM |
User interface HD 300 | willemse | SageTV HD Theater - Media Player | 6 | 09-02-2010 02:51 PM |
Web User Interface ? | rileydogmi | SageTV Customizations | 0 | 04-16-2010 08:15 PM |
Extender not starting SAGETV Screen (new user) | bmcraig | SageTV Media Extender | 3 | 06-26-2006 04:51 AM |
User interface ya-yas | spandox | SageTV Beta Test Software | 15 | 02-13-2004 11:18 PM |