SageTV stops responding to remote control / channel change requests

[tvmaster2]

This is likely software, but not sure if it's a Sage fault or Hauppauge fault.
Out of the blue, my Hauppauge 45 key remote just stopped communicating with Sage. I had already programmed a Logitech as a backup, but it too stopped being able to control the Sage interface.
For a while after, I could manually change channels (two tuners, one Colossus using Hauppauge IR Blaster, and one HD PVR using Firewire) using a mouse, and then - POOF - I couldn't even do that any more.

Anyone ever have their Hauppauge Remote just stop working? I'm assuming the Hauppauge software got buggered up, but who knows

[Tiki]

Originally Posted by tvmaster2

This is likely software, but not sure if it's a Sage fault or Hauppauge fault.
Out of the blue, my Hauppauge 45 key remote just stopped communicating with Sage. I had already programmed a Logitech as a backup, but it too stopped being able to control the Sage interface.
For a while after, I could manually change channels (two tuners, one Colossus using Hauppauge IR Blaster, and one HD PVR using Firewire) using a mouse, and then - POOF - I couldn't even do that any more.

Anyone ever have their Hauppauge Remote just stop working? I'm assuming the Hauppauge software got buggered up, but who knows

What are you using for the IR receiver?
If you are using the built-in receiver on one of your Hauppauge devices, and you have more than one Hauppauge device installed, that could be the problem.
Hauppauge only supports one device per system. If you have more than one, the ir receiver will only work on one of them (and you can't choose which one). It is usually the last one that was installed, but if you do any driver updates, it can change.

Best to avoid the built in IR receivers on Hauppauge products if you have more than one - use USBUIRT or something else instead.

[tvmaster2]

Originally Posted by Tiki

What are you using for the IR receiver?
If you are using the built-in receiver on one of your Hauppauge devices, and you have more than one Hauppauge device installed, that could be the problem.
Hauppauge only supports one device per system. If you have more than one, the ir receiver will only work on one of them (and you can't choose which one). It is usually the last one that was installed, but if you do any driver updates, it can change.

Best to avoid the built in IR receivers on Hauppauge products if you have more than one - use USBUIRT or something else instead.

thanks - I remembered about that stuff - uninstalled everything with clear, reinstalled in the order I wanted the IR Blaster to be hooked up to, but that didn't work. Even though I installed the Colossus last, at the moment the IR Blaster will only be recognized if it's plugged into the HD PVR (unless you unplug the HD PVR's USB cable, then I can plug into the back of the Colossus). But, although I can now change channels again with the mouse, I still cannot make the remote function. Selected it in Advanced setup, and even removed/re-entered my lineup. I seem to remember the Irremote.ini file in the Windows dir being a concern...

[Fuzzy]

I am seriously confused by what you have, hardware wise. I thought in the other thread you were talking about using a USB-UIRT.