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SageTV Software Discussion related to the SageTV application produced by SageTV. Questions, issues, problems, suggestions, etc. relating to the SageTV software application should be posted here. (Check the descriptions of the other forums; all hardware related questions go in the Hardware Support forum, etc. And, post in the customizations forum instead if any customizations are active.)

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  #1  
Old 09-19-2015, 03:21 PM
rerooks rerooks is offline
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Join Date: Jan 2007
Location: Buffalo, NY
Posts: 157
SageTV Client won't connect

I have Windows 10 Pro, and I have the Sage client installed. I ran it for awhile with no license, and it asked for one now. I entered it, and it just says now:

Server Connection Lost
The connection to the SageTV Server has been lost. Attempting to restore the connection...

Under General -> Automatically Connect to Server, it has the right IP address to the server.

I messed around with the firewall, and put it on manual, but there is no request for firewall access when I launch it. I even told the firewall to allow all (AVG). Can anyone help?
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  #2  
Old 09-20-2015, 10:16 AM
rerooks rerooks is offline
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Join Date: Jan 2007
Location: Buffalo, NY
Posts: 157
Never mind, solved it....was using the license on another computer. Found out by turning auto-connect off.

BTW, can you use a single client license if not using simultaneously?
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  #3  
Old 09-20-2015, 10:20 AM
nyplayer nyplayer is offline
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Join Date: Sep 2005
Posts: 4,997
Quote:
Originally Posted by rerooks View Post
Never mind, solved it....was using the license on another computer. Found out by turning auto-connect off.

BTW, can you use a single client license if not using simultaneously?
Nope the license is tied to the computer unless you restart the service each time.
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  #4  
Old 09-20-2015, 12:00 PM
jm9843 jm9843 is offline
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Join Date: Oct 2003
Posts: 288
Quote:
Originally Posted by rerooks View Post
Never mind, solved it....was using the license on another computer.
You might think about moving to v9 and not worrying with licenses anymore. (with the exception of the server for EPG data).
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  #5  
Old 09-20-2015, 03:39 PM
rerooks rerooks is offline
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Join Date: Jan 2007
Location: Buffalo, NY
Posts: 157
Is there a guide to switching from from paid to free? Do I need to re-install everything? Also, I assume we need to pay for the EPG.

How many people have switched?
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  #6  
Old 09-20-2015, 03:48 PM
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Fuzzy Fuzzy is offline
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Join Date: Sep 2005
Location: Jurupa Valley, CA
Posts: 9,957
Quote:
Originally Posted by rerooks View Post
Is there a guide to switching from from paid to free? Do I need to re-install everything? Also, I assume we need to pay for the EPG.

How many people have switched?
Not a concise guide yet. And no, you don't have to pay for EPG if you've already done so (meaning if you've got a sagetv server license, you can continue to use the sagetv EPG server in the open source (v9) version.
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unRAID Server: i7-6700, 32GB RAM, Dual 128GB SSD cache and 13TB pool, with SageTVv9, openDCT, Logitech Media Server and Plex Media Server each in Dockers.
Sources: HRHR Prime with Charter CableCard. HDHR-US for OTA.
Primary Client: HD-300 through XBoxOne in Living Room, Samsung HLT-6189S
Other Clients: Mi Box in Master Bedroom, HD-200 in kids room
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  #7  
Old 09-21-2015, 09:43 AM
jm9843 jm9843 is offline
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Posts: 288
Quote:
Originally Posted by rerooks View Post
Is there a guide to switching from from paid to free? Do I need to re-install everything?
I created a short guide as I was performing the upgrade myself. Let me know if it helps you.

Last edited by jm9843; 09-21-2015 at 09:56 AM.
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