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SageTV EPG Service Discussion related to the SageTV EPG Service used within SageTV. Questions about service area coverage, channel lineups, EPG listings, XMLTV, or anything else related to the service or programming guide data for SageTV should be posted here.

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  #1  
Old 05-06-2015, 07:36 AM
jtoney7852 jtoney7852 is offline
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Error getting new channel lineup everytime

I had to reinstall the software onto a newer machine as the one I was using no longer worked. Now, when I try to get channel lineups I always get the error that I can't connect to SageTV servers. I have only connected 1 time successfully and accidentally didn't use that lineup. Now nothing works. Please help me realize how to fix this, thanks!
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  #2  
Old 05-06-2015, 09:00 AM
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Opus4 Opus4 is offline
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it is possible that fixing the forum server issue also ended up affecting the EPG server; that is being looked into and I'll post more in this EPG forum when I have more info.

Andy
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SageTV Open Source v9 is available.
- Read the SageTV FAQ. Older PDF User's Guides mostly still apply: SageTV V7.0 & SageTV Studio v7.1.
- Hauppauge remote help: 1) Basics/Extending it 2) Replace it 3) Use it w/o needing focus
- HD Extenders: A) FAQs B) URC MX-700 remote setup
Note: This is a users' forum; see the Rules. For official tech support fill out a Support Request.
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  #3  
Old 05-06-2015, 12:57 PM
patotoole patotoole is offline
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Location: PA
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EPG down

I would agree with that...my SageTV has been trying to update EPG since yesterday....then I went to goto the forum to see if EPG was down..
and the forum was down.

I would bet..some sort of relation...glad to see someone is checking into it.

------------------------------------------------------
Program Guide:
Last EPG Update: May 6, 2015 2:43:22 PM

Next EPG Update In: 0.00hrs


--------------------------------------------------------------------------------
Do you know the URL of the EPG server? I was wondering if it could
be pinged as a test when this happens...to see if it something on my end or the server side?

Thank you.

Pat in NE PA
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  #4  
Old 05-06-2015, 02:27 PM
DaveS DaveS is offline
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I have the same issue. I got an error message about multiple failures of epg update. Last EPG update (now). Next EPG update 0 minutes.
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  #5  
Old 05-06-2015, 02:58 PM
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markds markds is offline
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same here 1.55pm pacific
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  #6  
Old 05-06-2015, 03:18 PM
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Mark57 Mark57 is offline
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Same failure errors here as well. I have no data past the 16th. Look ahead is 2 weeks.
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  #7  
Old 05-06-2015, 05:37 PM
rgroves rgroves is offline
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I'm unable to setup my tuners because of the dreaded "Unable to contact server" message. Been happening since 2/5...
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  #8  
Old 05-06-2015, 08:43 PM
mclement60 mclement60 is offline
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EPG Server

I hope it can be fixed!

I LOVE MY SAGETV

User for over 9 years and counting
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Last edited by mclement60; 05-06-2015 at 08:46 PM.
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  #9  
Old 05-07-2015, 07:24 AM
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Opus4 Opus4 is offline
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The EPG server should be repaired now... could someone trying to configure a tuner check it out?

Andy
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SageTV Open Source v9 is available.
- Read the SageTV FAQ. Older PDF User's Guides mostly still apply: SageTV V7.0 & SageTV Studio v7.1.
- Hauppauge remote help: 1) Basics/Extending it 2) Replace it 3) Use it w/o needing focus
- HD Extenders: A) FAQs B) URC MX-700 remote setup
Note: This is a users' forum; see the Rules. For official tech support fill out a Support Request.
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  #10  
Old 05-07-2015, 07:27 AM
patotoole patotoole is offline
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me too [love it]....hit the 10 year mark on mine. 4 tuners and still going strong

looks like mine is back up!
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  #11  
Old 05-07-2015, 07:36 AM
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Opus4 Opus4 is offline
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Quote:
Originally Posted by patotoole View Post
looks like mine is back up!
Great -- so now, if someone sees a gap in the EPG data/Program Guide, it can be repaired by following the instructions in the first Q of this FAQ post. And, if there are no gaps, you don't need to do that.

Andy
__________________
SageTV Open Source v9 is available.
- Read the SageTV FAQ. Older PDF User's Guides mostly still apply: SageTV V7.0 & SageTV Studio v7.1.
- Hauppauge remote help: 1) Basics/Extending it 2) Replace it 3) Use it w/o needing focus
- HD Extenders: A) FAQs B) URC MX-700 remote setup
Note: This is a users' forum; see the Rules. For official tech support fill out a Support Request.
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  #12  
Old 05-07-2015, 07:38 AM
patotoole patotoole is offline
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Thank you
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  #13  
Old 05-07-2015, 07:48 AM
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Fuzzy Fuzzy is offline
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Any enlightenment on what brought it down?
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  #14  
Old 05-07-2015, 08:47 AM
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Opus4 Opus4 is offline
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Quote:
Originally Posted by Fuzzy View Post
Any enlightenment on what brought it down?
Not really... I'm not involved in that other than reporting it.

Andy
__________________
SageTV Open Source v9 is available.
- Read the SageTV FAQ. Older PDF User's Guides mostly still apply: SageTV V7.0 & SageTV Studio v7.1.
- Hauppauge remote help: 1) Basics/Extending it 2) Replace it 3) Use it w/o needing focus
- HD Extenders: A) FAQs B) URC MX-700 remote setup
Note: This is a users' forum; see the Rules. For official tech support fill out a Support Request.
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  #15  
Old 05-07-2015, 02:26 PM
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Mark57 Mark57 is offline
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Removing the values from the strings 'server_update_id' or 'expanded_until' per the FAQ did the trick for me. Thanks!
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