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Hardware Support Discussions related to using various hardware setups with SageTV products. Anything relating to capture cards, remotes, infrared receivers/transmitters, system compatibility or other hardware related problems or suggestions should be posted here.

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  #1  
Old 06-02-2014, 09:00 PM
CptKirk CptKirk is offline
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Join Date: Sep 2010
Posts: 268
Comcast Houston 612 No Signal

I'm trying to debug something strange that just happened tonight.

I was watching a show on NBC channel 612 and at about 9PM the screen goes black and it says No Signal.

I'm using an HD Home Run Prime with 3 tunnels. I'm running the latest released driver/firmware on it.

If I open the HDHomeRun Setup app, go to the CableCard tab, click on 612 it opens up in the HDHomeRun QuickTV and plays with no problem.

I go back to SageTV 7 and I get no signal.

So I'm kinda at a loss here. I know the signal is there and it is coming in fine, but SageTV for some reason can't find out.

Any ideas on debug steps in this situation?

Thanks
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SageTV running on: Win10 21H2
SageTV 9.2.6.976 (64 bit)
Java 1.8.0 311 (64 bit)
OpenDCT 0.5.32 (64 bit)
Clients: HD300 (x2)
HDHR3-CC Prime 20220822 (Comcast CableCard) - 3 Tuners
HDFX-4K Flex 20220822 (OTA) - 4 Tuners
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  #2  
Old 06-03-2014, 06:35 AM
BobPhoenix BobPhoenix is offline
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Join Date: Oct 2004
Posts: 3,152
Could the station have gone copy protected now?
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  #3  
Old 06-03-2014, 06:43 AM
nyplayer nyplayer is offline
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Quote:
Originally Posted by BobPhoenix View Post
Could the station have gone copy protected now?
If it was Copy Protected it would not play in QuickTV. QuickTV will try and play it but it will not but it will tell you that it is copy protected.
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Last edited by nyplayer; 06-03-2014 at 06:48 AM.
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  #4  
Old 06-03-2014, 07:44 AM
BobPhoenix BobPhoenix is offline
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Quote:
Originally Posted by nyplayer View Post
If it was Copy Protected it would not play in QuickTV. QuickTV will try and play it but it will not but it will tell you that it is copy protected.
Scratch that thought then. You can tell I don't have one installed yet.
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  #5  
Old 06-03-2014, 07:54 AM
nyplayer nyplayer is offline
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Quote:
Originally Posted by BobPhoenix View Post
Scratch that thought then. You can tell I don't have one installed yet.
Yeah the only thing that can still play copy protected is WMC. That is what has forced me to setup my main HTPC with WMC.
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Channels DVR UBUNTU Server 2 Primes 3 Connects TVE SageTV Docker with input from Channels DVR XMLTV and M3U VIA Opendct.
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  #6  
Old 06-03-2014, 11:08 AM
firenice firenice is offline
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Join Date: Jul 2010
Location: Houston, Texas
Posts: 139
Quote:
Originally Posted by CptKirk View Post
I'm trying to debug something strange that just happened tonight.

I was watching a show on NBC channel 612 and at about 9PM the screen goes black and it says No Signal.

I'm using an HD Home Run Prime with 3 tunnels. I'm running the latest released driver/firmware on it.

If I open the HDHomeRun Setup app, go to the CableCard tab, click on 612 it opens up in the HDHomeRun QuickTV and plays with no problem.

I go back to SageTV 7 and I get no signal.

So I'm kinda at a loss here. I know the signal is there and it is coming in fine, but SageTV for some reason can't find out.

Any ideas on debug steps in this situation?

Thanks
Can we assume you are using Sage DCT?
I've seen where some channels assigned to an OTA tuner will not show up on the Prime.
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  #7  
Old 06-03-2014, 10:13 PM
KryptoNyte's Avatar
KryptoNyte KryptoNyte is offline
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Posts: 2,754
Does the problem recording play in VLC?

Had similar things happen sporadically with the locals. One day it would record, the next day it wouldn't. Switched that setup to record via ffmpeg (via SageDCT setup), and that seemed to clear it up. The only side effect was that channel tuning seemed to take a bit longer.

Last edited by KryptoNyte; 06-03-2014 at 10:17 PM.
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  #8  
Old 06-04-2014, 04:30 PM
ranger ranger is offline
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Location: Virginia
Posts: 256
Is this impacting all channels or just the one? If all, check your firewall. Maybe the ports used by SageDCT are being blocked.
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  #9  
Old 06-04-2014, 04:49 PM
nyplayer nyplayer is offline
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Quote:
Originally Posted by ranger View Post
Is this impacting all channels or just the one? If all, check your firewall. Maybe the ports used by SageDCT are being blocked.
The user is talking about one channel see the heading of the post. I had one channel the discovery channel I have 2 primes on one it said no signal the other it played just fine all other channels played on both. So I just disabled it on that one prime after a few days I tried it again and it played fine of both Primes. So since he hasn't posted back I guess the problem went away. Don't you just hate it when someone posses a question and then do not respond if it is fixed or not. I always try and respond whether negative or positive.
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Last edited by nyplayer; 06-04-2014 at 04:54 PM.
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  #10  
Old 06-12-2014, 11:23 AM
firenice firenice is offline
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Join Date: Jul 2010
Location: Houston, Texas
Posts: 139
If all tuners are not set up to use that channel then Sage will not seea tuner in use. Same as having WMC and Sage on the same network. If WMC tunes a channel on one tuner and Sage attemps to use the same tuner it will fail. No warning or anything because sage doesn't see the tuner that WMC is using.
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