How can I prevent getting "sage.PlaybackException: ERROR" for BD media w/ subtitles?

[mkanet]

Every time I try to play a media file with embedded subtitles, sageTV Windows client gives a "sage.PlaybackException: ERROR (-4,0x80004005). I realize that SageTV client has no support for subtitles; but, can't figure out how to at least play my media without seeing subtitles.

This happens on any media file which produced a Subtitle pinout no the directshow splitter.

I vaguely remember being able to play this kind of media in the past; just, without subtitles. I'm not sure why the media wont playback at all.

I first thought this was related to the splitter I'm using (LAV splitter). However, when I play BD ISOs (which sageTV uses it's own demux for), it still has the same problem.

Edit: I was able to at least prevent this from happening when configuring LAV splitter correctly for subtitles. I can even view subtitles under sageTV using ffdshow subtitles.

However, I am forced to use the sagetV demux for bluray movies on the sageTV client. I get the exception error. I haven't heard anyone complain of this before AFAIK. However, something this basic, I'm guessing someone would have noticed this by now.

[Kirby]

I'd love to be able to help, but the only Bluray I have that has subtitles is Avatar, and I cant even make it play inside Sage Client. I've since given up and am using Fuzzy's play externally app to play blurays inside TMT5.

When I try to play Avatar BDMV, it just sits there with a spinning circle. I've let it set for 5+ minutes before I finally just kill the Sage process. If you've got something you want me to try in my setup to help diagnose yours though, I'm willing to help.

[panteragstk]

Use fuzzy's external dvd/bd player plugin. Works great.

[mkanet]

Thanks, but how does that fix the error in sageTV?

[panteragstk]

Big difference between a fix and a workaround.

In all seriousness, I have the same issue and never figured it out. I had to have subs on the movie causing the issue and ended up using the external player. I don't think you can fix it unless you have your decoder set up a specific way as someone else pointed out.

[mkanet]

Yeah, I use TMT 5 already for 3D. I use SageTV for everything else. Once in a while I get discs with subtitles that cause problems. The only reason I was posting was to know how (if at all possible) to configure directshow to handle this right. I have a feeling its related to the sageTV demux; and, thought maybe there's a demux setting in the registry that might prevent this. Sometimes sageTV support gives out settings that aren't documented. For whatever it's worth I'll try contacting them.

[panteragstk]

As far as I know it is the format of the subtitles that sage has an issue with. I'll try converting to .mkv to see if that will work. I don't mind launching an external app to play subbed blu-rays, but I'd rather have sage do everything like you said. Granted, I have a whole 2 movies that are like that so it isn't that much of an issue, but annoying to say the least. I don't know why they don't just embed the subs in the actual video stream like most movies.