Sage crashing on new install PLEASE HELP

[jptheripper]

Ok, so I broke every rule and changed everything at once.

Upgraded to Windows 7 64bit (same hardware except for the primary hard drive)

Everything works except QAM (including the colossus). THe instant I touch a QAM channel, via live tv or a channel scan, the sage service crashes with

Log Name:      Application
Source:        Application Error
Date:          8/21/2011 4:14:41 PM
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      HTPC
Description:
Faulting application name: SageTVService.exe, version: 6.0.13.1, time stamp: 0x4e0360eb
Faulting module name: PsisDecd.dll, version: 6.5.2710.2732, time stamp: 0x42f3d3c1
Exception code: 0xc0000005
Fault offset: 0x00007f8f
Faulting process id: 0xd4c
Faulting application start time: 0x01cc603ebf42b11e
Faulting application path: C:\Program Files (x86)\SageTV\SageTV\SageTVService.exe
Faulting module path: C:\PROGRA~2\SageTV\Common\PsisDecd.dll
Report Id: 33a70e02-cc32-11e0-b50f-001d7dd90dd3
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2011-08-21T20:14:41.000000000Z" />
    <EventRecordID>1290</EventRecordID>
    <Channel>Application</Channel>
    <Computer>HTPC</Computer>
    <Security />
  </System>
  <EventData>
    <Data>SageTVService.exe</Data>
    <Data>6.0.13.1</Data>
    <Data>4e0360eb</Data>
    <Data>PsisDecd.dll</Data>
    <Data>6.5.2710.2732</Data>
    <Data>42f3d3c1</Data>
    <Data>c0000005</Data>
    <Data>00007f8f</Data>
    <Data>d4c</Data>
    <Data>01cc603ebf42b11e</Data>
    <Data>C:\Program Files (x86)\SageTV\SageTV\SageTVService.exe</Data>
    <Data>C:\PROGRA~2\SageTV\Common\PsisDecd.dll</Data>
    <Data>33a70e02-cc32-11e0-b50f-001d7dd90dd3</Data>
  </EventData>
</Event>

I need QAM, please help with any ideas.

[gplasky]

You're not using a backup of your previous .properties file, are you? If you are blow it and the backup away and reconfigure it from new.

Gerry

[gdippel]

Originally Posted by jptheripper

Ok, so I broke every rule and changed everything at once.

Upgraded to Windows 7 64bit (same hardware except for the primary hard drive)

Everything works except QAM (including the colossus). THe instant I touch a QAM channel, via live tv or a channel scan, the sage service crashes with


I need QAM, please help with any ideas.

Colossus is fully supported in the latest sage v7. You can upgrade for free from V6.

[jptheripper]

No - no sage.properties, all new

I am on v7, colossus is working, QAM was not.

Actually I fixed it.

Steps i did (not sure which one fixed it, dont care)
1. Reinstall bda.sys
2. run hwclear
3. reinstall drivers
4. install wintv7
5. test qam with wintv7 , working
6. test qam in sage, working.

I think installing wintv7 actually fixed it. regardless, happily (ha) reconfiguring 4 qam tuners now.

Thanks for stopping by, glad the forums still have great people.

[ThePaladinTech]

Great to hear! I need to save these steps as it happened to me as well