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Hardware Support Discussions related to using various hardware setups with SageTV products. Anything relating to capture cards, remotes, infrared receivers/transmitters, system compatibility or other hardware related problems or suggestions should be posted here.

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  #1221  
Old 08-07-2012, 06:07 AM
wreuvers wreuvers is offline
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Quote:
Originally Posted by babgvant View Post
Ah. I'm not sure that recording to a pooled drive is a best practice either way, especially since SageTV support load balanced recording to multiple targets.
Disabled DriveBender. Have it writing to a local hard drive on a SATA3 interface.
I increased the Write Buffer to 8192, the RTP Buffer is 131072 and I have Write Async on and am not using PBDA.
Installed a new (arrived today) Intel Gigabit CT PCI-E Network Adapter EXPI9301CTBLK (although this should not be an issue as I am writing to a local drive).
SageDCT is consuming 35-40% CPU on my 6 core machine, and is now consuming 2.1GB of ram on my machine within 15 minutes of starting 3 simultaneous records.
Running WHS 2011 - any help would be greatly appreciated.

When recording a single show, SageDCT sits at 0-1% CPU and 85MB.
Recording 2 shows, it hits 5-18% CPU and is creeping past 400MB.

Last edited by wreuvers; 08-07-2012 at 06:18 PM.
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  #1222  
Old 08-07-2012, 09:27 PM
KJake KJake is offline
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My setup isn't flawless, but resources have been pretty well in-check I'd say.

Check the send/receive buffer settings on the Intel NIC and try increasing them.

I have my write buffer at 9216 and RTP buffer at 262144; write async off; going to UNC path.
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  #1223  
Old 08-08-2012, 07:25 AM
babgvant babgvant is offline
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Quote:
Originally Posted by wreuvers View Post
Disabled DriveBender. Have it writing to a local hard drive on a SATA3 interface.
I increased the Write Buffer to 8192, the RTP Buffer is 131072 and I have Write Async on and am not using PBDA.
Installed a new (arrived today) Intel Gigabit CT PCI-E Network Adapter EXPI9301CTBLK (although this should not be an issue as I am writing to a local drive).
SageDCT is consuming 35-40% CPU on my 6 core machine, and is now consuming 2.1GB of ram on my machine within 15 minutes of starting 3 simultaneous records.
Running WHS 2011 - any help would be greatly appreciated.

When recording a single show, SageDCT sits at 0-1% CPU and 85MB.
Recording 2 shows, it hits 5-18% CPU and is creeping past 400MB.
1) Large amounts of memory = slow disk (or more correctly, slow write throughput)
2) Large amounts of CPU utilization usually = overloaded NIC (either due to poor drivers, config issues, or some unknown thing)

Given your observations, it should be clear that the target disc cannot keep up (fine w/ 1, then gets bad as you move to 2 +).

Are you writing to UNCs (\\servername) or the directly to the drive (d:\)?

If you are writing directly to the drive, you need a faster drive or you need to figure out how to split the load across multiple drives (e.g. use multiple recording targets, RAID 10, etc). If you're writing to a UNC, either use the replace paths feature in SageDCT or use local drive targets in SageTV.
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  #1224  
Old 08-09-2012, 08:00 PM
wreuvers wreuvers is offline
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Quote:
Originally Posted by babgvant View Post
1) Large amounts of memory = slow disk (or more correctly, slow write throughput)
2) Large amounts of CPU utilization usually = overloaded NIC (either due to poor drivers, config issues, or some unknown thing)

Given your observations, it should be clear that the target disc cannot keep up (fine w/ 1, then gets bad as you move to 2 +).

Are you writing to UNCs (\\servername) or the directly to the drive (d:\)?
Directly to the drive. I have pulled 2 drives from the pool and using these seems fine with 2 recording streams. I am removing a 3rd drive from the pool, and then will see the results. My concern is that my 6-core may not be able to handle the 3 streams from the HD HomeRun Prime and the 2 x HD-PVRs.
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  #1225  
Old 08-10-2012, 06:23 AM
razrsharpe razrsharpe is offline
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Quote:
Originally Posted by wreuvers View Post
My concern is that my 6-core may not be able to handle the 3 streams from the HD HomeRun Prime and the 2 x HD-PVRs.
Just as a point of info... my core 2 quad (q6600), 4gb ram, win2003 32bit machine can handle the: 3x prime streams, 4x hdhr ota streams, and 1x hdpvr stream just fine (all while handling 3-4 live comskip jobs happening). Mind you it never does this in real life but i have tested it to see if it can keep up... (i use unc recording paths that are local to the server)
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  #1226  
Old 08-11-2012, 07:17 PM
babgvant babgvant is offline
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Quote:
Originally Posted by wreuvers View Post
Directly to the drive. I have pulled 2 drives from the pool and using these seems fine with 2 recording streams. I am removing a 3rd drive from the pool, and then will see the results. My concern is that my 6-core may not be able to handle the 3 streams from the HD HomeRun Prime and the 2 x HD-PVRs.
On a properly configured system CPU load should be very low.
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  #1227  
Old 08-12-2012, 01:37 PM
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phelme phelme is offline
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Quote:
Originally Posted by wreuvers View Post
Installed a new (arrived today) Intel Gigabit CT PCI-E Network Adapter EXPI9301CTBLK (although this should not be an issue as I am writing to a local drive).
Even if you're by-passing the loopback by writing locally it does seem to matter. Intel's drivers apparently handle this better than anyone else from my experience.
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  #1228  
Old 08-12-2012, 05:41 PM
wreuvers wreuvers is offline
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Quote:
Originally Posted by babgvant View Post
On a properly configured system CPU load should be very low.
Seems that the only issue is DriveBender. Writing to separate drives (pooled by SageTV's Bandwidth setting), the machine never goes past 3% CPU when recording 3 HiDef streams, and SageDCT never creeps past 21MB usage! So it is definitely DriveBender - I am awaiting their support to respond.
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  #1229  
Old 08-13-2012, 12:20 AM
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phelme phelme is offline
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well this is rather fascinating. over the past couple days I've had a number of recordings that start out fine but then become unplayable under SageTV. According to playback with VLC, after several minutes all these recordings suddenly have DRM enabled on them. Hmmm. Wonder if this is an SD bug of some kind. It's not happening on any of the network channels, but cable fare like AMC, Speed, USA etc. I'm on the 0730 beta build for the Prime.

There are some others on the SD board that have been hit by this as well.

I've since rebooted my Prime and this seems to have helped for the moment. It probably reset the Cable Card.
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Client/Encoder: AMD 3800+ X2, 512 MB RAM, 6150 graphics, nMediaPC case, ArcSoft decoders
Client: HD300, Asus Pundit P1-AH1, AMD 3800+ X2 CPU, 1 GB RAM, 6150 graphics, ArcSoft decoders
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Last edited by phelme; 08-13-2012 at 12:27 AM.
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  #1230  
Old 08-13-2012, 07:34 AM
Ron Ron is offline
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Sage DCT 2.4 vs. 2.2

Are there any advantages to upgrading to 2.4 if 2.2 seems to be working without issues?
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Sage Clients: Sage HD-200 Extender, Sage HD-300 Extender
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  #1231  
Old 08-14-2012, 08:55 AM
babgvant babgvant is offline
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Quote:
Originally Posted by Ron View Post
Are there any advantages to upgrading to 2.4 if 2.2 seems to be working without issues?
No
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  #1232  
Old 08-15-2012, 06:46 PM
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stanger89 stanger89 is offline
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So after weeks of working fine, now all of the sudden SageDCT can't find my HDHR Prime, and reports that commands are "actively refused", nothing's changed in the machine or the network or the setup or the firewall, sagedct and sagedctconfig are allowed through....
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  #1233  
Old 08-15-2012, 06:52 PM
babgvant babgvant is offline
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Quote:
Originally Posted by stanger89 View Post
So after weeks of working fine, now all of the sudden SageDCT can't find my HDHR Prime, and reports that commands are "actively refused", nothing's changed in the machine or the network or the setup or the firewall, sagedct and sagedctconfig are allowed through....
Can you find the Prime via UPnP? Have you tried rebooting it (the Prime)?
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  #1234  
Old 08-15-2012, 06:55 PM
sflamm sflamm is offline
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Two questions:

1. Is SiliconDust Quickview still working?
2. Did you install Windows updates this past 'patch tuesday'?
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  #1235  
Old 08-15-2012, 07:24 PM
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stanger89 stanger89 is offline
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Quote:
Originally Posted by babgvant View Post
Can you find the Prime via UPnP? Have you tried rebooting it (the Prime)?
You mean via the HDHR config? yes it's there, and it works in QuickTV.
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  #1236  
Old 08-15-2012, 11:45 PM
Sparhawk6 Sparhawk6 is offline
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Well, I haven't had time to test babgvant's latest attempt to fix the "No Signal" / bad stream issue, although it looks like someone tried it and it didn't seem to work. Recently 2 new channels were added to my lineup, two channels that I was very much looking forward to, and both are on the messy Comcast stream; hence, on both I get the "No Signal" error. Again, I can play the file just fine in windows, but my extender won't play it. So depressing!


EDIT: I tried the new SageDCT, enabling the VLC option. I made sure to enable VLC on the firewall. I still get the "No Signal" error. Here is my log. Thanks again Babgvant.
https://dl.dropbox.com/u/43581/SageDCT_3468.log

EDIT 2: In fact, none of the channels work when I enable the VLC option. Obviously something isn't working right.
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Server: Gigabyte EP43-UD3L; Intel Core2Duo E5200; 4 GB DDR2 RAM; NVidia GeForce 9400GT; 6 tuners: Hauppauge HVR-1600 NTSC/ATSC/QAM combo, Hauppauge WinTV-HVR-2250 Dual Hybrid QAM, HD Homerun Prime (using SageDCT); 3.06TB total space: Seagate 160 GB, Maxtor 500GB, Seagate Barracuda 400GB, Hitachi 2 TB
Extender: HD200
Netgear MCAB1001 MoCA Coax-Ethernet Adapter Kit

Last edited by Sparhawk6; 08-16-2012 at 12:48 AM.
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  #1237  
Old 08-16-2012, 07:53 AM
babgvant babgvant is offline
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Quote:
Originally Posted by Sparhawk6 View Post
Well, I haven't had time to test babgvant's latest attempt to fix the "No Signal" / bad stream issue, although it looks like someone tried it and it didn't seem to work. Recently 2 new channels were added to my lineup, two channels that I was very much looking forward to, and both are on the messy Comcast stream; hence, on both I get the "No Signal" error. Again, I can play the file just fine in windows, but my extender won't play it. So depressing!


EDIT: I tried the new SageDCT, enabling the VLC option. I made sure to enable VLC on the firewall. I still get the "No Signal" error. Here is my log. Thanks again Babgvant.
https://dl.dropbox.com/u/43581/SageDCT_3468.log

EDIT 2: In fact, none of the channels work when I enable the VLC option. Obviously something isn't working right.
Add a FW exclusion for vlc.exe.
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  #1238  
Old 08-16-2012, 10:18 AM
Sparhawk6 Sparhawk6 is offline
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Quote:
Originally Posted by babgvant View Post
Add a FW exclusion for vlc.exe.
I had already added it as an Inbound exclusion before I tried it and before I posted that log. I hadn't done that for Outbound. I will do that tonight when I get home.
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Server: Gigabyte EP43-UD3L; Intel Core2Duo E5200; 4 GB DDR2 RAM; NVidia GeForce 9400GT; 6 tuners: Hauppauge HVR-1600 NTSC/ATSC/QAM combo, Hauppauge WinTV-HVR-2250 Dual Hybrid QAM, HD Homerun Prime (using SageDCT); 3.06TB total space: Seagate 160 GB, Maxtor 500GB, Seagate Barracuda 400GB, Hitachi 2 TB
Extender: HD200
Netgear MCAB1001 MoCA Coax-Ethernet Adapter Kit

Last edited by Sparhawk6; 08-16-2012 at 10:22 AM.
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  #1239  
Old 08-16-2012, 07:12 PM
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stanger89 stanger89 is offline
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Quote:
Originally Posted by babgvant View Post
Can you find the Prime via UPnP? Have you tried rebooting it (the Prime)?
I see, looks like I didn't have the UPnP ports (1900, 2869) enabled in the firewall.
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  #1240  
Old 08-16-2012, 07:57 PM
Sparhawk6 Sparhawk6 is offline
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Quote:
Originally Posted by babgvant View Post
Add a FW exclusion for vlc.exe.
I set "vlc.exe" to "allow" for both inbound and inbound connections in the firewall. I still got a "no signal" on all channels. Here is the log:
https://dl.dropbox.com/u/43581/SageDCT_2924.log
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Server: Gigabyte EP43-UD3L; Intel Core2Duo E5200; 4 GB DDR2 RAM; NVidia GeForce 9400GT; 6 tuners: Hauppauge HVR-1600 NTSC/ATSC/QAM combo, Hauppauge WinTV-HVR-2250 Dual Hybrid QAM, HD Homerun Prime (using SageDCT); 3.06TB total space: Seagate 160 GB, Maxtor 500GB, Seagate Barracuda 400GB, Hitachi 2 TB
Extender: HD200
Netgear MCAB1001 MoCA Coax-Ethernet Adapter Kit
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