People... People... Come on now. Let's not jump off the deep end here. We are talking about resizeing a window. Something we've all done a Gazillion times I'm sure.
So, YES, I truly believe me explaining what “resizing a window” is or how it should act, to a support person that would be qualified to look into the problem would be truly condescending/insulting. True some people do send us some over zealous support requests explaining the intricate workings of the enter key. But hey.... I polity help them just the same.
So, let's look at the key to useful bug reports....
Quote:
Originally Posted by GKusnick
* Step-by-step repro instructions.
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Yup, got it.... “use any other corner”
Quote:
Originally Posted by GKusnick
* A description of the expected result.
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yup got it.... “resize SageTV using the bottom right corner it acts as expected.”
Quote:
Originally Posted by GKusnick
* A detailed and accurate description of the observed result.
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Yup. Even gave what I had here... “(if not understood) results.”
Quote:
Originally Posted by GKusnick
* System configuration information that might be relevant to the observed behavior.
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was submitted with the bug in the appropriate fields.
I believe it turned out to be a bounds/clipping problem in the math. Don't ask me how some of the wacky things that were happening have to do with bounds/clipping but hey. Could be I guess. So you don't need any specific config. Give it a go.
In the end, if that's bug was not enough for them to go on, then so be it. I'm not going to jump up and down screaming about it. Let's just say it's mutually beneficial that I leave others put the bug reports. I believe this bug affected everyone so anyone else could have noticed first. Heck maybe some did but just didn't report it.
11-08-2010, 10:34 PM
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